Price Match Guarantee.
No Hassel Returns.





0 Item(s): $0.00Go to Cart Register | Log In | My Account

Price Match Guarantee. No Hassle Returns.
Call 866-966-1122 For Best Price.

Clearance | For Pros | Help & Support | Live Chat

Lowest Prices Expert Advice Satisfaction Guaranteed

Everyday Fast FREE Shipping

Price Match Guarantee

Sale: Save up to $200 on Dimplex - Shop Now

Dimplex 23-in Standard Electric Fireplace Log Set - DFI2309

Dimplex 23-in Standard Electric Fireplace Log Set - DFI2309

Reg. $399.99
You save 38%

Key Features:

  • Patented Dimplex flame effect
  • Painted opaque logs create realistic looking fire
  • Flames operate with or without heat
  • Easy to install - just plug it in
  • Plugs into standard household 120V outlet
  • On/Off remote included

View Specifications ▼

Questions about this product?

Our fireplace experts are here to help.

1.866.966.1122 | Email | Live Chat

Free Shipping

Click for more shipping information!


When it ships, you will receive an email with a tracking number.

Delivery: 2-5 DAYS

It will arrive after leaving the warehouse.


If unhappy with your purchase, simply let us know within 30 days.

Ask an Expert

We are happy to assist or make a recommendation. Click to chat.

Easy Returns

We will refund your purchase with no restocking fee within 30 days.

Item Details

The Dimplex 23" Standard Electric Fireplace Insert/Log Set allows you to convert a standard firebox into a maintence free fireplace. Just plug the log set into a standard outlet and you are ready to start enjoying the flame effect and optional supplemental heat. There are no special installation requirements and the flame effect will bring your fireplace back to life.

You can use the remote control that comes with the Dimplex 23" Standard Electric Fireplace Insert/Log Set to turn it on and off to start enjoying the fireplace whenever you want to. The flame effect allows you to enjoy the look of a real fire with the hand-finished logs and embers. Take advantage of the ability to bring life back to your existing fireplace without ever having to worry about the challenges with gas or wood.


23" Electric Fireplace Insert, On/Off Remote & 1 Year Warranty. Optional expandable trim kit available.

Product Details





Fuel Bed






Manufacturer's Warranty

1 Year


23.21" W x 19.5" H x 10.64" D

Shipping Weight

29 lbs










Bulb Type




Supplemental Heating Area

400 sqft

Heat Location

Top vent heater

Remote Control Options





Add a Direct Protect Extended Warranty (Details)


$34.99 1-Year


$64.99 2-Year


This Dimplex product includes a 1 Year limited warranty.



Ships via Federal Express.

The Dimplex 23-in Standard Electric Fireplace Log Set - DFI2309 ships SAME DAY and is delivered in 2-5 DAYS!



Product Specifications





Fuel Bed







1 Year









Bulb Type




Supplemental Heating Area

400 sqft

Heat Location

Top vent heater

Remote Options


Product Dimensions


23.21" W x 19.5" H x 10.64" D

Shipping Weight

29 lbs

Product Description

The Dimplex 23" Standard Electric Fireplace Insert/Log Set allows you to convert a standard firebox into a maintence free fireplace. Just plug the log set into a standard outlet and you are ready to start enjoying the flame effect and optional supplemental heat. There are no special installation requirements and the flame effect will bring your fireplace back to life.

You can use the remote control that comes with the Dimplex 23" Standard Electric Fireplace Insert/Log Set to turn it on and off to start enjoying the fireplace whenever you want to. The flame effect allows you to enjoy the look of a real fire with the hand-finished logs and embers. Take advantage of the ability to bring life back to your existing fireplace without ever having to worry about the challenges with gas or wood.


Add a Direct Protect Extended Warranty (Details)


$34.99 1-Year


$64.99 2-Year



The Dimplex 23-in Standard Electric Fireplace Log Set - DFI2309 ships SAME DAY and is delivered in 2-5 DAYS.


+ Write a Review

Great Electric fireolace

"Great little electric fireplace"

Kath | CT

good for the price!

"for the money I thought this log set was very realistic. I was really suprised at the flame pattern and the glowing realism of the led lights. very nice and my wife was pleasantly suprised it was an electric unit. I would definetly buy this fireplace insert again. delivery was quick also."

Hammer | arkansas

Love this!

"Love this fireplace! It looks real plus adds some warmth if i dont want to turn on the heat in the spring/Fall."

Early | Indianapolis, IN

Great value, perfect solution for an empty firebox.

"We needed a good firebox solution for our gas plumbing nearby, and burning wood brings risk....this insert is the perfect solution. Simply swap out the log grate with this log set, plug in, and go. The flames look nice, and the remote control is a nice touch..."

Jkshawnee | Shawnee ks

Love it...

"I live in Florida but I had a faux fireplace built, the insert gives me the option of heat or no heat which I love. Had one in my previous home so I had to get another one for the new home."

Return customer | Florida

We love our new electric fireplace log set!

"We use the electric fireplace in a downstairs back room, which tends to get chilly. The fireplace keeps us toasty and warm, which is important for us at this time of year."

Lanne | Redondo Beach, CA

Absolutely Perfect

"I love this unit. I had the same one in the fireplace I bought in 2006. Unfortunately my cat wanted to call it his own and damaged the original. This is the exact same model and was easy to remove the old one and replace it with the new one in my mantle. Buying from electronic fireplaces direct saved me a lot of money."

GiGi | New York

Looks inviting, but could use a stronger blower motor.

"The heat itself is sufficient, but doesn't get into the room, as the blower is not strong enough. Apart from that, it is satisfactory."

Lymadian | Denton, TX


"We moved into a house with no chimney and miss our wood fireplace as we live in the midwest where one is almost necessary. After extensive research and customer reviews, I purchased the Dimplex 23" Standard Electric Log/Heater. We had an existing vent free fireplace which used gel cans. It put out a lot of heat but the odor was unpleasant. My husband was able to remove the gel insert and, with a few easy modifications, just insert the Dimplex heater. What a difference! The flames are very realistic and heater is almost noiseless. The only thing we would like to see changed is a stronger motor to push the heat into the room. We would definitely purchase this again and recommend it to anyone looking for a very realistic (not cheesy) flame, logs and heat solution for vent free fireplace. Everyone who sees it comments on our "real" fireplace."

Menopause Maddie | Missouri

Absolutely perfect in every way ! Buy it!

"Met every expectation"


I really love it, looks real. Happy with my purchase

"No complaints"

Jodim | Canton oh

Electric Fireplace Insert


Crazy Old Man | DFW

Low-cost, easy-to-install, realistic-looking insert!

"This low-cost, easy-to-install, realistic-looking insert is the perfect solution to making an unusable fireplace attractive."

Buchs | Indiana

I absolutely love my fireplace with crackler sound effects,

"I love it--fit perfect-love the rounded screen effect-looks and sounds real"

carol | Holiday Florida

I would buy log/insert again.

"I will use it as a supplemental heat source this winter."

JC | Myrtle Beach, SC

Love my new fireplace insert.

"I use it mostly for decorative, but also comes in handy if it's extra cold out. I have the option of just the flame, or heat and flame."

Gail the Groomer | BC Michigan

I would buy from this company again

"Gift for my mother, she is very pleased"

Mowyatt | Port Orange,fl

Unique stand-alone or insert fireplace style electric heater

"I love this heater! I wish I had gotten it sooner. I highly recommend it!"

Liz | Seal Beach, CA

Love this Product!

"We absolutely love our new fireplace. It gives out heat, is attractive and makes our living room very warm and cozy. We have lived in our home for almost 32 years and have never used the room more than we have this past winter. We have received many compliments on our wonderful new addition and are very happy we purchased it."

Jan | San Jose

DFS-450 Black Freestanding Electric Stove!


cruber | san diego

Absolutely Terrific Electric Fireplace Insert

"I use my electric fireplace insert for show. It looks great! I am very pleased with it. I recommend it 100%."

Brent | Kitchener, Ontario, Canada

Excellent choice at an excellent price!

"I bought this as a gift for my 86yo mother who is on oxygen 24/7 at home. They have a beautiful fireplace, but are not allowed open flames in the house. This unit delights them greatly - both visually and with the warmth. The out of the box set up was perfect for their needs. Also, it arrived very quickly after I ordered it. Thanks so much."

Pal | Chapel Hill, Nc

Feeling Cozy and Snug

"Entering my sitting room with the lights down low, water fountain flowing, I sat in front of the fireplace, rocking back & forth in my rocking chair. The room felt warm and cozy. What's missing is the crackling sound of wood burning. The fire looked so real I almost threw a piece of paper into the fireplace. Light weight and portable you can not go wrong with this product."

Fitness Guru | Gaithersburg, Maryland

DF123096A Electric Fireplace Insert?Log Set

"When I arrived home from work, my daughter had it already installed. It had only arrived about minutes earlier."

Bud | Wingham, Ontario

Great Product

"I got my Dimplex some years ago when I couldn't burn real wood in the firelace. A very great buy and recommend this product for safety and people like me who can't breath with a wood burning fireplace. This one I bought for my daughter for Christmas"

Maxine | Whitney, Texas

Simple, attractive, and reasonably priced

"The fireplace insert is perfect for my drafty fireplace. It provides enough heat to warm my room and has an appearance that mirrors a natural fire."

Ski | Wayne, MI

Perfect for our needs, at great value.

"We installed two Dimplex units in our house to replace wood burning fireplaces as we converted our house into two rental units. We wanted to eliminate the liability and maintenance associated with having renters using real fireplaces. We will live in main floor unit for a couple of years, and we are enjoying our unit immensely. Easy to install and operate. The flame and logs looks quite realistic. We don't use the heat options very often, but enjoy it when we do. Love the remote control too. Constructive criticism: The half moon back screen could be improved for better realistic look."

LS | Victoria, BC, Canada

we bought two

"bought first one several years ago; 'have enjoyed it and the admiring comments from visitors. Never any problems! Our older son and his partner had a living room fireplace we thought would perfectly suit the same model, so we purchased one for them earlier this winter. It's a perfect fit and they're delighted."

Ted | Saanich, BC

Fantastic Little fireplace

"Easy to install and wire in. Looks and works great."

Jkafjklajk | Calgary, Canada


"Put in a fireplace we love Just got to old to load wood and use This is just like a real fire We Love it"

Nibw | Texas

Good customer support

"Much better than burning wood. Made a rubbing noise, I called customer support and they walked me through a fix. Excellent support."

Norm | Coweta , Oklahoma

Dimplex electric fireplace insert

"Works great as supplemental heat in our family room."

Gator | Missouri

Dimplex - DF1230906

"I have this item in my "Man Cave". It is awesome!!! I previously had the same item for at least 12 years but it finally gave out. It gives off enough heat to heat "The Cave" so I can comfortable enjoy my big screen TV. I have no cons to mention. It was a great buy and I highly recommend it!"

Denny | Cochrane, Alberta, Canada

Love it!!!!!

"Great replacement fireplace"

Ronnie | Stanford ky

Great product. Easy to set up and beautiful!

"It arrived on time, was easy to set up, and is a beautiful addition to my living room."

Beachy | Fernandina Beach, FL

looks real

"most people are surprised by the realistic look of the fireplace. The price is also surprising."

Lucky | Idaho

I would buy this product again

"We use this fire place to take the chill out of the recroom on cold days it works very well. I also like the looks of the fire place as it adds to the rec room decor. It also has a very life like flame we feel that it is a very good product and I would recommend it to any one"

Lucy | Ontario

cozy and warm this winter

"we set this up in our living room which is a large room and turned in was a cold damp day and we live in an older home i couldnt believe how warm and cozy it mad the room feel....just love it and the lady that helped me order it over the phone was so helpful and had great customer support. very satisfied worth every penny!"

christina | Indiana

Realistic Fire Burning Fireplace

"We converted a wood burning fireplace to the electric fireplace. We could not be happier. It was an easy setup and we got the crackler free. It gives it a realistic feel and family and friends love the transformation."

Lisa | Palos Hills, Il

Bought a second one...that speaks for itself!

"This is my second purchase of the same fireplace insert...that speaks for itself! I bought my first one about ten years ago...loved it so much I bought my second one! It is beautiful - as realistic as you can be without being real wood and flame. It comforts me and welcomes others. Wonderful addition to sitting in a comfy chair and enjoying a good book - and maybe a cup of tea! When I was searching online for a new insert, I couldn't remember the name...and then accidentally stumbled onto it! Look no further!...and the service was prompt, polite and more than efficient! Do I recommend? 100%! I know I have not been disappointed - both times! Enjoy!"

D S | Virginia

Perfect fix for older home fireplace!

"Great electric fireplace for my refurbished home. I'm pleased with the look of the frame and the ease of operation. Ordering was easy and delivery was fast. Highly recommend this company."

Sandy | Tarpon Springs, FL

L. Hope Franks was very helpful & thorough

"Keeps room warm with a great flame look."

Fast Papa | Monroe, Wa

Makes a very comfy room

"In my TV room"

granny | Jane Lew, WV

Excellent Service.

"Pleasure to do business with!"

Dawn | Burbank, CA

Good purchase

"I use it as a décorative dire place."

Pete | Terrebonne, Quebec, Canada

Safety was a big concern.

"We wanted to get ride of gas in fireplace. Love the look."

SusieQ | Dayton, OH

Standard fireplace insert

"It I was replace initial insert that was not working after we moved in"

Yvonne | Ajax Ontario canada

Looks good/works well

"Delivery was faster than expected. Received in excellent condition. Set up instructions were easy to follow. Included remote for on/off is a plus. Used as supplemental heat source."

Hec | East Stroudsburg, PA

beautiful works great

"looks beautiful, warms a 400 sq ft room to comfortable temp 72 f, puts out hot heat when you are close, would be better in a 200 sq ft room, for the price very happy with the product made well."

Al | Ontario Canada

Ordered another for a friend !!

"Had in 3days"

Fred's | Harrisburg Pa

Should have done this 3 years ago when we moved!!

"is there a wayn ton turn up the flame- make it brighter?"

Freds | Harrisburg Pennsylvania

Great company fast serviceand the fireplace looks great !

"keep up your great service!!!!!!"

Bernie | Lewiston n.y

Great product for the price

"Due to cost, we did not want to change our wood burning fireplace to gas heat, so installing an electric insert seemed like a reasonable and easy solution. Very pleased with the look and warmth. It keeps our 20x15 family room cozy and with a fire screen, most people think it's gas. Can operate without the heat as well."

LV | Endwell, NY

Totally changed the room!

"This totally changed our living room-- instead of the unused fireplace being a dark hole at one end of the house, it's now where we all hang out. Love it!"

Carrie | Port Townsend, WA

Ouystanding Products and Service Reps

"We LOVE our Electric Fireplace. It looks Great and fits perfectly in our firebox. (Very Nice) The sales rep was super nice, informative and very helpful. OH! Did I say her name was HOPE. She represented Electric Fireplace Co. as one of the most professional people I have ever done business with. KUKO'S to HOPE and Electric Fireplace Co. Thank You"

Gardener | Brazil,Indiana

We love this product!

"We use this insert for a basement fireplace that has been nonfunctional for years. It brought the fireplace back to life! It heats quickly and adds a nice glow to the room. Completely replaces the need for space heaters in the basement."

Betsy the Builder | Beebe, AR

I would buy this again

"Easy to set up and looks and works great."

Luis | Texas

We love our new electric fireplace!

"We use our new electric fireplace to 'unwind' and relax while watching the firelogs burn with that lookalike, one of a kind fire that the electric fireplace offers. No more bringing in real logs that usually drop bits and pieces behind. We love it!"

LeeAnn | Weatherford, TX

An awesome purchase I would buy one again without Hesitation

"I use it as a supplemental ssource of heat it does a great job. It was delivered quickly and set up in a few minutes I have no compa]laints about it at all"

Art` | Plattsburgh, New York

Very nice and I received it in a few days

"Really liked this product for the price"

Forplay | North Carolina

A great product

"My electric fireplace arrived quickly and was perfect. Very well packed."

Carrie | Port Townsend, WA

love, Love, LOVE this thing!!

"I have an existing wood burning fireplace that was such a headache to use and clean, I sealed the opening with Plexiglass and blocked it with a large entertainment center. Came upon this website and started to review electric inserts with the hopes of using the fire box again. Opted to purchase this model for a small wedding hosted at my home. I glad I did!!! Shipping was fast and free. It arrived 2 days earlier than expected. The packaging was a bit heavy and hard to get into....but once I saw the product, I was glad the extra attention to packing. Packaging made sure it was secured and in perfect shape. Immediately plugged it in and started playing with the remote and buttons. LOVE the safety feature of the remote bypassing curious young fingers (my grandson). The heat is enough to take the edge off my medium sized living room, working well with my gas furnace. There is a small hum type sound, but not enough to complain about or distracting. Kinda like "white noise" that didn't interfere with tv/stereo volume. As night drew down, the insert REALLY looked awesome! So awesome that my fiancé and I began building a fancy decorated wooden surround to apply to the brick fireplace opening to REALLY focus on our new toy! All in all....I'm extremely pleased with the product and quality. After I become a Mrs.....I plan on purchasing a wall mount unit for my bedroom. Really glad I found your website. Great products, friendly service, fast shipping, amazing prices. I'm happy that I can finally use the pit that once was one of my biggest "pains in the pit" of my home!!!"

Soon to be Wifey | Portland Or

from gas logs to electric

"I've had 2 sets of gas logs which gave me a lot trouble, not to mention the expense of plumbers I;m very surprise how nice the logs are-gives me the feeling of real logs burning=also if I want heat I can turn it on. the price was good too!"

jo |

Love the look of the insert and the actual heat

"This will be used in an apartment living room. Perfect size and look for the area. The price was a great one for the quality and look. Easy set up and realistic look of the flames. It will be enjoyed by the family."

Mom | Charlotte , nc

Love the Dimplex inserts

"Bought two inserts for fireplaces upstairs and down. They fit perfectly, are realistic, and with the crackle r addition even sound like a real wood fire. We had friends that bought on in an entertainment center and decided that made better sense than gas logs. Much less expensive, easier to install, no gas lines to install, no gas to pay for, and the same ambience."

Ed | Smithville, Mo

Very satisfied-I would definitely buy this product again!

"Turn it on everyday, enjoying the nice relaxing effect of watching the realistic looking flames. Very satisfied with the purchase- wish I would have bought five years ago when I first moved into the house."

Jim | Raleigh, NC

great realistic appearance.

"We use our heater in our living room. It knocks the chill down and gives realistic type flame appearance. This is so restfull for us that we often fall asleep in front of it."

Gary | Lakemore, Ohio

finally using our fireplace!

"Hadn't used our fireplace for 10 years because it would have costed $3000 to have the chimney repaired. Discovered the electric fireplace! Wish we would have bought this years ago."

Fixitman | Fond du Lac, Wisconsin

We LOVE our electric fireplace.

"Because of my husband's medical problems we could no longer have a wood, this one replaced a woodburning fire in our fireplace. It looks very realistic, get some heat from it...we have large livingroom and, of course, it is not made to heat a large room or your whole house. It works great for us because I can still have the beautiful "effect" of a fire in the fireplace. Ours is very quiet..we LOVE it, when it wears out we will buys another of the same product. If we downsize houses, my husband can build a fireplace frame for it and we can still use it. Was a good buy!!!!"

Esther | Red Bud, IL

excellent product

"I used the product as an insert in my fire place"

Centex | killeen, Texas

Our new Fireplace

"This Fireplace is very good for us I have made a little modification from our old Fireplace "same brand" I have used the back ground place and now it looks much beter"

Edward | Osoyoos B.C.

very nice fireplace

"use in firplace Like the remote, would have liked a little more forced heat."

earlyriser | Virginia

Happy with our new addition!!!

"AZ has no burn days all of the time! We were always abandoning using our fireplace due to these restrictions! Now we can turn on the fireplace with a simple click of the remote! Very happy with the ease of installation, the look of the logs burning, the ability to use heat when we want it! The decision to purchase, the ordering, the packaging, the delivery all went flawlessly!"

Aggie | Phoenix, AZ

I love it!

"I love it because you can use it year round for ambience and it looks amazing."

SuzyQ | Cocoa, Florida

Looks great beware of heaters

"I live in an 1740 PA stone farmhouse with 6 fireplaces I bought these as the costs of wood became exorbitant and too messy. They look good but the heaters don't always work nor the fan working. Call me dumb but I tried ordering replacement heaters... Cost almost as much as a new unit a and were very difficult to install. So now I have 5 lighted fireplaces noheat. No joy from seller."

Cadet | Valley Forge PA

Excellent product.

"Friends immediately comment on how decorative it is. So easy to install. Delivery time was very quick. Well packaged."

Glad I bought this. | Enfield, CT

Nice Product-Easy to install

"Looks Good -- Puts out Heat-- Easy to Install"

Papa Nick | K.C. Mo.

Exactly as advertized-perfect fit

"bought to add supplemental heat for an elderly person, keeps her warm and the rest of us can stay cool"

oldcrow | Benton, Ar


"Exellent product over all"

Bob | Casa Grande, AZ.

Very nice

"Replaced smelly gas insert"

Dave | Dunnellon, FL

Mood setter during winter and summer too

"I love being able to use it during the summer too, sets the mood for romance and movies. The only thing I miss about a real fire is the smell, but not the smoke."

Dog Lover | Houston, TX


"I wouldn't change a thing about it! It exceeded my expectations. I get compliments on my fireplace whenever someone visits my home."

Eargal | Stephenville, TX

Love Love Love

"Love my new electric fireplace. It looks so real and it does a great job heating my bed room."

Kitten | SC

Out standing

"I use the product in a large living room. It heats the end where my mother sits in the evening and is beautiful. The heat coming out is gentle and does NOT overwhelm the room. It is lovely to look at very realistic. And, it was a good price."

behavior specialist | Hesston, KS

Realistic flame and heat!

"I have an older decorative fireplace and this is nice because you get the feel of a real fire without the danger or mess of real wood."

Scott | Holyoke, MA

Love It!

"I researched many similar products out in the market today and decided to take a chance on this one. I am so glad that I did, it is perfect for our living room fireplace, fits snug and looks absolutely real, assembly and insertion of fireplace took about 20 minutes and most of that was getting it out of the box. We live in an area where we can no longer burn in our fireplace, so this was perfect, we inserted this product right into our fireplace and it looks fabulous! I got it just in time for the holidays, everyone was impressed by the real life like flames and overall appearance. And it is safe for kids, the flames are not hot to the touch. The heater works great for our living room area, but does not heat a whole house, which I did not expect it to, and they are upfront about letting you know that it only heats a specific amount of area. I was very pleased with the product and the price, excellent buy. Even though our product was not damaged in route I would advise that anyone ordering anything online make sure that when a product is delivered it is not damaged."

Snug and Happy | California

Just what I needed

"This is just what I needed. I didn't put 5 stars because I haven't gotten used to the humming yet."

Lynn | GA

Would recommend

"This set Replaced a vent less propane fireplace insert the odor was horrible and we could not use it . Now we are Loving the cozy look without all the hassle of a wood or gas fireplace ."

Lorie | RI

very simple and very effective

"We use it to provide supplementary heating on cold evenings, otherwise a nice decoration with the heat turned off."

dano | toronto.canada

Sufficently warms a winter cold room

"Warms our family room 6 degrees. The room is small and open and may work better in a closed room. The electric fireplace works almost as well as a wood burning fireplace. We could only get one full cord of wood this year and used the electric furnace as a supplement to a wood burning fireplace. Works great and saves us money on the price of wood."

Tim | Rockford, IL

Electric? You're Nuts!

"Despite my husband's doubt, he is delighted with our new fireplace insert. Being old-timers, we are past the age of carrying in wood and cleaning out the fireplace. With book in hand, and the fireplace lit, (with one click of the remote) it is just like the real thing. Eventually I fall asleep, but when I wake, my fire is still burning brightly and I am still cozy. We love it. By the way, another senior friend is buying one for her fireplace!"

Dolly | Double Oak, TX

Love it so far

"Had my fireplace for about a month now and I like it VERY much The flame really looks real"

Tanglefoot | Charlottesville, Va

Something new, something old

"Very courteous response to questions, compliments to my order taker!"

Allieu | White Bear Lake, Minnesota

Very happy with my electric fireplace in

"We put this fireplace insert in our existing wood fireplace opening that we had not used for years. The wood fireplace was messy and a pain to get fire started . I love that I can turn on my new fireplace insert with a push of the button. It gives out a decent warmth without turning off the heat to other rooms in the house. Husband said it is one of the best gifts I have given him"

Workingmomof2 | Central, IL

Great little fireplace

"I couldn't afford to convert our fireplace to gas and can no longer burn wood so was looking for a good alternative. This fireplace fits the bill pretty well. Although it is clearly a fake flame it is cute and cozy and works for me. The "glass" board behind it looks better than I imagined at making the flames look somewhat real. My one complaint is that the heat comes from the top, rather than the bottom so my kitties can't lie in front of it and enjoy the heat. :) Overall, exactly what I was looking for at a good price."

Kim | Belmont, CA

For the price, amazing

"For the price, this is really nice! We were pleasantly surprised and it really looks great!"

bed and breakfast | Ohio

Looks Great!

"Delivery was on time and right to the door, it was easy to set up. But I wish it has a bit larger fan as it would take this unit quite a long time to heat/supplement the heat in a 400 foot room. Looks great, however, and that was our main reason for buying this insert."

Truk | Olympia, WA

So pleased with our Fireplace

"We never used our Fireplace (wood burning) but wanted something to enhance the location in our house. The Fireplace Insert does that. It was easy to install, looks amazing both on and off. We had friends over last night and sat around playing games and talking in a room with added warmth. Best part is no going to the garage for more wood or cleaning up afterwards."

Sarge | Ottawa, Ontario

The best!

"I could not have been happier, looks great. Was glad it met expectation, since I had ordered one for a Christmas gift for my son's family."

Happy | Lubbock, Texas

Looks great.

"It is a great product but we wish we had purchased one with a higher BTU output."

Kermit | St Marys, GA

Unbelievably real looking

"Gives us the look of a real fire."

jim | windham NH

I would buy this product again!!

"We bought the "crackler" along with it....sounds very realistic."

Sue | Western NY

Dimplex Fireplace Insert is Outstanding

"Our Dimplex Insert has exceeded all expectation. The packaging of the product was outstanding. Everyone who sees our insert thinks we installed gas logs!"

Maggie D | Charlotte NC

Ecxelent Choice

"The fireplace was delivered on time and in perfect condition. I happen to have another one in my other fireplace, I very much have enjoyed it and I have installed this new one in my second fireplace. My guests have many times taken it as a real one.Yannis"

Yannis | Wellesley, MA

Love it!

"When I first opened my fireplace insert/log set I thought it might be too small for my fireplace opening. I decided to see how it looked & it's perfect! I was tired of the mess & no heat coming from a real fire. I can turn on my fireplace with my remote & it looks great without the mess & heats up my whole room."

LA is warm | Dayton, OH




Great product

"just what we wanted"

bobaloo | columbus, ohio

We would buy this product again.

"We have a entertainment center and wanted to keep in so we inserted the fireplace log in the place where the TV would normally be and lined the space with brick. It looks beautiful and have a lot of compliments on it."

Izzy | Pittsford, MI

electric fireplace heater

"use heater to supplement central heat. does a good job. i would like to have a more forceful fan to put out stronger. other than that i like it fine"

greg | union city, tn.

A Great Fireplace

"This Fireplace was the perfect addition to our living room previously wood burning fireplace. It was easy to install and look like the real thing. I am impressed with how good it looks and performs. Makes me want to make Smores!"

KW & JG H | Wichita Falls, TX

Heart of our home

"We had a ventless, gas insert that burned too hot and was dirty. Our fireplace went unused for over a year before we decided to get rid of the gas insert. I love the Dimplex we now have and it's the first thing I turn on in the morning. It makes our log cabin feel so cozy and adds a lot to what used to be a dark area of our home."

Buffy B | Roulette, PA

Looks great - realistic flame

"I bought it just for the ambiance"

JM | Toronto

Love it

"Love it. Just finished setting it up. So easy. Looks great. No mess very relaxing."

Sherri | Oklahoma

Heart of our cabin

"I purchased this log insert to replace a ventless, gas unit that was dirty and burned too hot. We have a small log cabin and I wanted the look of a fire without the heat. This unit is perfect! It brings our stone fireplace to life and gives our cabin such a cosy feel. I have not used the heat so can't comment on that. I installed this in about 5 minutes and have been enjoying it every day. This unit is the perfect size for our firebox and looks like it was made for it. I love the remote and the convenience of operation. I have nothing negative to say about this unit and highly recommend it."

Buffy B | Roulette, PA

A real easy install

"Quick delivery easy instructions could use more heat"

Mr. B | Peabody MA

Bring On the Heat

"It is useful but a little noisy and doesn't give off enough heat from the blower for a 400 square foot room. Realistic flame."

Nancy | Columbia, Missouri

Fireplace now adds to the room

"Fireplace that was not being used went from an eyesore to an enhancement with the install."

John E | Woburn, MA

Dimplex 23 inch electric fireplace

"very nice when on but artificial looking when not turned on, do not care for the half moon gray background when not in use."

Jane the warden | Graham NC


"could not be any happier so far with this product"

janet | wheeling, il

great product price is great also

"looks like a real fireplace and the two setting for heat is great"

jojo | new orleans la

Good Insert for our Fireplace

"We have a wood burning Fireplace, but did not want to have the mess of cleanup from using wood. Do not need the extra heat, just wanted the ambiance of a Fireplace. So we researched and found the your Insert should work fine. We had the Insert shipped to us. It fit well into our Fireplace, and looks very good and close enough to authentic for us."

Ran | Mineapolis, Minnesota suburb


"I cannot say enough about this wonderful log set. It is the most realistic log set I have ever seen. It is beautiful by day or night. The heat is a nice supplemental heat source as well. I have an open living room and kitchen with high ceilings and I still get a nice amount of heat from this log set. I keep my heat pump on 62 and just run my log set for extra warmth. My rooms are kept pretty comfortable this way. is also very, very, easy to set up--take out of box- put in fireplace--plug in! I checked a lot of electric log sets, even bought a different one before finally finding this one. I'm so happy with it!! Love it!!"

Vicky the- Extremely smart shopper | Jonesborough, TN

Very Pleased

"I am very pleased with the purchase of this fire log. Keeps my living room which is a 16x20 very cozy."

KayKay | Dallas,TX

Works like a charm!

"I love it because it brightens up a dark area and make the room look inviting."

Dede | Hartford, CT

This is a Cool Fireplace for ambience

"What I like about this fireplace insert is the ease with which it went into the fireplace. It looks pretty realistic and I enjoy the appearance in the evening with the lights dimmed."

The retiree, Essie | Reading, PA

Second Time Around

"I don't think you can do any better for the price. This is the second one we've purchased since the first stayed with the house when we sold it. We stayed with Dimplex because we were totally satisfied with it's appearance and performance. There was an issue with our remote control and it was replaced immediately on our first unit. It isn't going to heat a large room but it will take the chill off."

Pjw | Rochester, MN

I love this and would highly recommend i

"I am using this in a wood burning fireplace. I don't want to have the mess and bother with wood and cleaning up after a wood fire. This looks so real and I am so pleased with it - highly recommend it. One more plus - it is sooooo relaxing to sit by the fireplace and watch the flames - they look real!"

Pleased customer | Binghamton, NY

Surprisingly realistic

"Thought I could tolerate black cord snaking out of fireplace opening, hiding behind something or whatever, but not so much. Still see it. Electrical outlet inside of firebox never seen by electricians I called, a big deal due to size of opening needed to insert outlet and drill through masonry and bricks for Romex."

Grandma Remodeler | Chico California

Very happy!

"We love this fireplace. It's beautiful and very realistic looking. Everyone that comes over asks us where we got it because they want one too. It heats up our living room nicely. It is also very quiet which is a huge plus. I wished we had bought it years ago. I'm thrilled we no longer have to buy wood or clean the fireplace. This is perfect for our family."

Ken & Kari | Valley Mills, TX

love it

"I don,t type well i am old I love it when i get up in the morning i turn it on for awhile and also in the evening. people who come over love it Larry"

buzz | scottsdale az

Very nice product at a great price

"I can't say enough good things about this unit! It came ready to be plugged in right out of the box! It fits perfect in my fireplace opening, and looks very realistic. The heat output is great, i just wish the fan was a little more powerful. Overall i would give this unit a 9.8 out of 10. Would recommend!!!"

Kyle | Massachusetts

we have gotten over 20 & no problems

"We have been using them to replace existing LP fireplaces in townhouses and have had great reviews from the tenants."

Manager Mike | Marshalls Creek Pa

Really like this one now made improvemen

"Personally didn't like the low reflective light for the flames and log embers but I do like the style intended. SO! Seeing as that you cannot increase the wattage of the bulbs "highly not" recommended and LED lights are not up to snuff yet. I installed foil tape on the back wall behind the bulbs then the inside front, under the reflective brushes and under and behind the bulbs with strips of foil tape. It hasn't increased the heat near the bulbs that I can tell or feel...but OMG has it ever improved the glow of the logs and increased the flames even in full day light. Call this and upgrade that cost me about 8 dollars for the roll of foil tape."

Paul the Astronomer | British Columbia

Looks and Works Great

"Very easy set up. Took it out of the box put it in the fireplace and plugged it in."

Richie HVAC Tech | Chester County, PA


"I have a real fireplace in a small mountain home. Hauling in real wood for a fire, then fake logs was not only expensive, but time-consuming, and was a lot of work. Then I had to clean the fireplace regularly. Where I live has no access to gas, so gas logs were out. After much shopping, and much research, I heard about Dimplex, and studied the various models on line. I found the perfect one for my fire place, set it up myself, and use it both day and night. It has significantly enhanced my life, and I absolutely love it!"

The Sunshine Girl | Sapphire Valley, NC

Absolutely Love it

"I bought one a few years ago and liked it so well that I purchased this one for a gift."

Connie | Pensacola, FL

Great Fireplace Insert

"I selected this fireplace insert for my living room fireplace. The house is older and does not have a functioning fireplace and this easily fit into place adding a great decor to the whole space."

Spock the reviewer | Oakland, CA

Truly pleased.

"To visually mimic a fire. My unit is placed inside a real fireplace sans smoke, ashes and danger of grandchildren being burned."

Jim the Lethargic (or just JTL.) | Goliad, Texas

Good Unit Overall

"The only drawback is the mirror behind the logs. You can see your legs as you walk into the room, and everything in the path. Have a screen in front so it isn't too bad. Red reflection ember foil looks like it is glowing all the time. Overall good unit."

The Landlord | Coquitlam BC




Great replacement!

"Had to replace one that was unrepairable. Delivery was quick, setup was easy, and it is now glowing beautifully in my den!"

liz | new york

Good Product

"A well made product, simple to operate and a reasonable substitute for the real thing."

Wilyman | Quebec, Canada

Love love love

"Put in my fireplace box. Love it!!!!!"

Bonnie | Algona iowa

Solved my problem in 5 minutes

"Fits perfectly in my fireplace. Cost friendly (was going to cost 3-4k to fix fireplace). Only took about 5 min to set up. Wish I had gotten one sooner."

Steve | Clayton, OH

Even my husband was happy with this.

"I was sad to give up my wood burning fireplace, but my sinuses made me do it. My husband did not want to convert to gas so this electric insert was a great idea. I must say my husband was surprised with how realistic this insert looked."

Pattibees | Biloxi, MS

i would buy this product again

"works well, was delivered promptly"

copier man | san diego

Would not buy this product again

"Worked well for about a week, then the heater fan went out. Received another at no cost, installed as directed, heat came on, no fan then the heat quit, now nothing except the light."

jp | Wayne, OK

Great product, just love it

"It is just beautiful to look at, well designed, works great, quite, sets up easy also great company to work with. I made a great choice love it , love it. I do recommend buying it."

Sandy | Saint Rose, Louisiana

Love it!

"Love the ambiance!"

sue | Whittier, CA

A Pleasant Surprise

"Very pleased with size & heat output, adds atmosphere to my library & quiet enough for me to read"

JoJo | Dedham Ma.

Everything it was promoted to be!

"I was looking for a supplemental heat source, practical application and aesthetically pleasing. I found it was perfect for my fireplace and needs."

Jack | Philadelphia northern subburbs

I would recommend.

"Great to use in the fireplace just for looks and to get a small amount of heat with your existing heat pump warming the room. inexpensive to operate."

deaniemo | Hamilton, AL


"Fake in appearance ."

Hammer | Doylestown pa

I would like it to have a blower.

"I use the fire place in the evenings just for comfort and relaxation. It has a serene effect. Not enough heat. You get what you pay for!"

none | Orange Park , FL

Astonishingly realistic

"We have this in our living room and it is unbelievably realistic. It gives us the comfort of a real fire without the heat. We live in Florida so we don't use that feature. We had to put our hands in the "fire" to convince ourselves it wasn't hot."

Moose | Fort Pierce Florida


"very realistic, perfect heat for our den. All my friends want this unit"

chowhouse | jackson, ms

I would recommend this insert.

"Easy setup and realistic flame, just wish the heater was better."

Andi | Newnan, GA


"Being an older single female, I had no problem installing and using this right away. The ease of installation was a huge benefit to me. I had it connected and enjoying my new fireplace within 15 minutes."

Judy | Irving, TX

Perfect solution!

"Austin, TX rarely has arctic weather, but because the fireplace has both low and high heat, we use it most winter evenings to create a cozy, welcoming atmosphere. It's safe, without messy clean-up, and easy to turn on and off with the remote control"

Lucinda, liking it cozy. | Austin

Great addition to your family room.

"We had wanted to add the electric fireplace for several years but never found one we really liked. This unit filled our needs and added so much for our sitting room. I wish I had ordered the crackling unit which is sold separate. This would be the only way to improve the unit. I got it uncrated and installed in just minutes. The folks shipped this in lighting speed time even though it was ordered just before Christmas and arrived, to my surprise, the day after Christmas. I had expected it by Jan. 2. Great company and great product and would recommend to anyone looking for a good product and nice folks to deal with."

Kiowaklipper | Lake Kiowa, TX

Good looking. Fan not very strong

"Gives a great abundance"

Dct | Alabama

looks like a real fire, and heat too.

"perfect for our existing fireplace without the headaches of a real fire, looks great.DL"

DL | cape cod, MA

Hearth Warming Experience

"The addition of this product to our living room hearth has provided an easy, comfortable way to enjoy dark winter evenings. We have stopped using our family room wood burning fireplace, which is messy and adds to air pollution. The extra heat from the fireplace is just enough to take the chill off a room with lots of windows, but not so much to make the room uncomfortably warm. This product has provided a romantic, soft way to end our evenings--sitting around the darting flames in a fairly low-lighted room--conversing about our day. A wonderful ritual to slow down for getting a good night's rest. Thank you for such an affordable, quality product."

Nano | Port Angeles, Washington

It is what is promised

"It is an attractive with a realistic flame. It was easy to set up with adequate instructions. It is great for a small room or decorative fireplace."

Reed | Sutherlin, OR

Great product

"The fireplace was easy to set up and install. Good instructions. I found that the artificial flame was quite realistic and better than others that I have seen. The only drawback is that I wish it had a higher heating capacity with a stronger blower. I would recommend this product to anyone wanting an attractive and inexpensive fireplace insert."

Reed | Sutherlin, Or

Great fireplace! love it!

"This is a very realistic looking fireplace, its perfect!"

Sue | Burnaby BC

Perfect Phoenix, Az christmas gift

"Maricopa County, Az outlaws use of wood burning fireplaces on designated "no burn" days. Unfortunately, this covers such days as Christmas and New Years, along with most days when a fireplace would be nice to use. This product, which was delivered within a week of ordering, took minutes to insert and has brightened the holidays. Guests are impresseed with the realism and remote controller that offers instant on and off fires. After two weeks of constant use, I still haven't had any complaints. Additional wife comment is no ashes to clean."

Clyde | Tempe, Az

We Love It!

"We originally bought an electric fireplace insert from a big box store because we can't use our wood burning fireplace with our grand daughter around. It was very disappointing. I took a chance after reading reviews that this one would be better and was not disappointed at all. We really just like it for the ambience, but the heater is a nice bonus on chilly days. With a wrought iron screen in front, it is realistic enough for us. Delivery was quick and it was very easy to set up. I just miss the smell and crackling of a wood fire."

Susanna | Hamilton, Ontario, Canada

The 23 in. dimplex is a very nice unit.

"nice looking for our needs"

renegade | Humboldt, Iowa

We love our fireplace insert.

"Love it without the mess"

jan | Lake Wales, Florida

I would buy this again. BEAUTIFUL gift!!

"We bought this as a gift for Christmas. It is beautiful and it really gives off the heat. Very realistic flames. I would buy another one in a heart beat."

Candy | Akron ohio

very satisfied

"Staff was very helpful in helping me choose the right model. We were not disappointed and we have used it every day. Flames and colors are very realistic."

Nou | Columbia,SC

I do recommend this electric insert.

"The longer you look at this the more real it seems. The only thing I would change is the black circular paint on the glass. I think if it were all clear it would look more real. The inside of my fireplace is black."

Your Pal Kath | Reading, PA

Love the 23" Fire place insert.

"I already have the freestanding fireplace and love them both."

BKTLPN | Tulsa, Ok

At last! A cozy fire at my fingertips!

"I love it! No expensive logs to buy, no messy ashes to clean up. All I need to have a beautiful cozy fire is one fingertip! How easy is that! No, it's not exactly like a "real" fire...but when I'm piled up on the couch, flames flickering in the fireplace, cat curled up on my lap and a good book in my's as close to perfect as I need to get."

Ginnie | Dallas TX

Great alternative to the real thing!

"We use this unit in our living room in our stone fireplace. It fit perfectly and gives the illusion of a real fire and the heater is a bonus. The remote makes it simple to operate thru our glass fireplace doors."

Smoky Mt momma | Zanesville, OH



GEORGE s | ATCO new jersey

Best Fireplace ever!

"I put this inside my home brick fireplace. This electic fireplace has a realistic flame. You cannot tell the difference from a real wood burning fire. No smoke, no cutting or buying wood, I love it..."

Vic | Navarre, Florida

A real eye catcher!

"The best bang for the buck by far! We've gotten great reviews from friends that are wood burners! Its on every day whether we need it or not it just looks great. And gives the entire living room that cozy cozy home feeling. The heat from the unit allows us to lower the heat of our furnace and that's a plus in my book! The only two things that are missing is a bear skin rug and the snap crackle and pop of burning wood. Other than that we love it! My wife especially!"

Paul the Astronomer | Fraser Valley British Columbia Canada

Love our new fireplace

"We had an old red-brick, wood burning fireplace, which we only use at Christmas. We decided to resurface the fireplace and started looking for something electric but still attractive and we found just the right product."

cainedm100 | Halifax NS

Great product!

"I was tired of the mess of burning wood in an inefficient basement fireplace. This insert is much more convenient to use, and was a way better price than at my local hardware store. Would like to upgrade later to one that heats my larger than 400 sq. ft. basement area. I should have got the trim kit as well, but will design something myself until I can upgrade. Very happy with this unit for the price."

Heather the Mom | Nakusp (British Columbia)

Great Actual flame replica

"Very pleased with overall product. More heat and a longer connection cord would be desirable."

Rowboat | Cropwell Alabama

Fair Price Quick Delivery

"An easy transaction with timely fulfillment. Fit or needs and looks good."

PoppaJuliet | Park City UT

Wish it was more of a heater

"I purchased this insert log set for a fireplace that is open on 3 sides, which is in a large living/dining room. It was purchased for ambiance and heat. Unless you're standing in front of the fireplace you can't feel the heat, even on the high setting. I don't see how this unit can heat a 400 sq ft room. Other than the heat issue I'm pleased with the look of the unit. Nothing to do but plug it in. A very quiet heater, just wished it put out more heat."

Susie | Wilmington, MA

Never thought I would end up loving it!!

"After I ordered this item I thought of going back and cancelling it because I thought it just won't look good but so glad I did order it; I put it in my fireplace and it looks wonderful. Really looks like real fire; I just wish it had the crackling sound but that's minor. I love it!"

NS | San Antonio TX

I would not hesitate to buy any other of

"We moved into the rental property that had a fireplace but were unable to use it. We got the insert and it looks like a real fire and it heats up the room. Went we have company over we use all the time. I was told to wait 4-6 days for delivery but it was here the day after i was notified of it being shipped."

Rick | Peterborough, Ontario Canada

insert fireplace

"The insert fireplace was really easy to install. The flame is very realistic. Easy to order. Delivery was fast. Very nice ."

Thiando | Gatineau

Great Addition - No Complaints

"We purchased this unit last winter. You just plug it in and turn it on. We love our fireplace but had terrible sinus problems from the smoke. This solved the problem. It gives off a small amount of heat - just enough for the dog to drag her mattress over and lay by the fire. Ordered on line, and it arrived quickly. Great buy."

Smoke Free in the Woods | East Texas

Perfect for the den

"I need to make an access hole for the plug to reach the outlet, otherwise the glass doors on the fireplace enclosure will pinch the cord. This is a preference, rather than unplugging after use."

Cool in winter | Long island,N.Y.

We just love this product.

"This product adds so much atmosphere to our Family Room. We just placed it in our existing fireplace and plugged it in. Guest think it is a real fire when they enter the room."

noahsark | Waverly, IA

Dimplex 23-inch standard electric firepl

"The fireplace was delivered quickly and very easy to set up. It gives off a nice amount of heat and works nicely for our needs. I would recommend this to others and have already done so."

Lynn the owner | Scottsdale, Arizona

Very impressed

"Looks better than I imagined. Cannot beat the price. Really good value."

Sil | Montreal

Love it! I would buy this again

"Just love it and the customer service was awesome."

JET | Hillpoint WI

It is good

"I feel that the insert is not working right and I cannot contact the service and delivery people, I do not whether to return it or if it can be fixed.. thanks for some information.....Joyce Sundling"

Joyce the golfer | Athens, Ga.

My contractor recommended this insert

"My contractor recommended this insert because another of his customers was so pleased with the appearance and use of this unit. We love this unit only thing missing is the "crackling sound"!"

Patty | Harrisburg, PA

Best looking logs and embers....

"In our living room. I almost think it is real. The other one is in a large all purpose room. It is in an old fireplace that is 214 years old. I bought a third one from a different company. It is noisy and the logs do not look as real. The Dimplex has the grate separate from the logs Looks more real. It looks as if the embers are glowing across the logs. The other companies have the grate made out of the same plastic or as one piece in the front. It is worth spending a little more money for the Dimplex."

Florence | Manheim PA


"C ompared, studied and reviewed ; am a happy camper !!!"

roebuck | Knoxville TN.

electric fireplace fit

"to expensive to convert to gas -tired of cleaning up mess after burning wood --this was a perfect fit---thanks"

hopefulli | stockbridge ga

Real Looking Fireplace.

"Our fireplace looks like we have a real wood fireplace. The fireplace was delivered really fast. I just wish it would be warmer. I think we made the right decision."

Joe | Pennsylvania

Works and looks as advertised

"I have a rental with a non-functioning fireplace. This was a perfect solution. It fills that space with an attractive, functional faux fire, while discouraging renters from trying to use the fireplace for real fires."

IBBen | Imperial Beach, Ca




Great product...very realistic

"We put this inside our old smoke and no clean up!!!!"

chickadee | Pennsylvania

I would buy this product again

"This product looks great in my beautiful, wooden mantle. The flames look realistic although I put smaller bulbs in it as I like the flames a little lower to the logs. Delivery was very fast and everything arrived safely. Very enjoyable and a good company to deal with. Thank you!!!!"

Bargain Hunter | Ontario, Canada




we would buy this over and over again

"It is beautiful"

Brenda | massachusetts

This is our second Dimplex fireplace

"Primary and supplemental heating. Creates enough warmth for 3/4 of our living space"

Two ladies | Delaware


"very prompt with delivery, also did a chat on line in reference to building our own firebox, and they were helpful."


I would certainly buy this product again

"I am very pleased with the product. It is quiet, decorative,(adds a little atmosphere)and heats my room well."

Ann Hen | Stone Mountain, GA

Everyone thinks it's a real fire burning

"We are amazed at the technology that can create a burning fireplace that looks so real. It was great not to have to pay to install gas logs."

Jeanie | Baton Rouge, LA

fireplace is cozy warm and it looks love

"packing and delivery outstanding cozy ,warm,looks lovely would highly recommend it."

tin lizzie | Bronx, New York

The Wife is very happy with this product

"The ese of the control"

Walt | Northwood,nh

Fireplace was everything we hoped for.

"Great Fireplace!"

no nickname | Bastrop, Texas

Buyer Beware/poor customer service too

"I read a lot of good reviews but also read a lot of bad reviews too before purchasing. Bought it anywas. It doesn't heat the room very well and takes severall hours to heat it up. Worst thing is that I read severall reviews stating that it didn't last the season and mine was no exception. It barely lasted three months. And don't even try to contact Dimplex because you can not get through over the phone and I am still waiting for a response via email."

crisbee | Chattanooga, TN

Look like the real thing

"We received our Dimplex fireplace insert within days of ordering it. It was very easy to set up and looks great, just wish it had a better heat source."

Bill | Daytona Beach, FL

Ordered two!

"Put two back-to-back in double fireplace, looks great. I didn't want to carry in wood, so nice altermative."

single woman | Nebraska

Great product, received it in three days

"Decorative fireplace, Heat the den to knock the chill out of the room."

None | Millbrook, Alabama

We just bought our second insert!

"We originally bought the insert for decoration, but we have started to use the heater to take the chill out of the air since it is so inexpensive to use!"

Jill | Maryville, TN

My Recently Purchased Electric Heater

"The heater adds a cozy and intimate feeling to the living room."

None | Compton, CA

Good product for small spaces

"Best for very close zone heating. Would like to see design changed so you can direct the heat."

TxBluesman | Austin, Tx

Exactly what we had in mind

"Very satisfied"

TR | Charlottesville, VA

Dimplex 23

"This product will replace a gas insert we had installed two years ago. Even though it has not been placed yet, I plugged it in and it works well. Just waiting for the gas unit to be dis-connected. I look forward to using this unit and spending more time in the room in which it will be placed. Environmentally sound and efficient. Good buy and well worth the cost."

Judge Switch | Wilmington, Delaware

Just wish it put off more heat.

"We love the product, we should have maybe bought a little bigger, because we wish it heated up the in entire room."

Roy the bug man | Silsbee,TX

Great product

"It's a wonderful product! Easy setup!"

Sheila | Warner Robins, GA

Ambiance, just one click away!

"This is second fireplace purchased from your company in the last few weeks. One was for my home, which I love. This one was for my boss. Our office is in a historic house. It was delivered in just a few days. We took it out of the box and popped it in the fireplace, and turned it on. She absolutely loves it. The insert is in a fireplace in the reception area. Everyone coming and going are enjoying the view, along with the heat!"

Garceau Realty Receptionist | Bel Air, MD

I am enjoying this product

"this is a great idea for a fireplace insert without the mess of a real fire. Looks good and gives some heat to the room. It does make some noise but not too bad."

Renie | Maitland, FL


"I have a large family room which is partially underground and difficult to heat. This electric fireplace insert is perfect for this room. It not only heats the room sufficiently but looks very attractive as well. I also like not having to clean out the ashes."


A nice alternative

"I bought the Dimplex 23" for a bedroom see through fireplace. The 23" insert is actually a bit small for the fireplace opening, but with a fireplace screen in front, it looks absolutely real. I'm particularly impressed with the quiet operation of the heater fan, although I wouldn't suggest this heater for a large room. To compare incandescent vs LED light source, I also ordered the 24" Classic ( LED ) Flame insert, and like the incandescent better ( it seems "warmer" and more realistic ). I will order a second 23" Dimplex insert for the other side of the see through fireplace, place the Dimplex inserts back to back. Kind of a work around, but much less expensive than other see through setups I've seen."

JM in Phoenix | Phoenix, AZ

Happy with this fireplace

"This was to replace gas logs that had constant repairs. I wanted the ambiance of a fire and was not as concerned about supplemental heat. My living room is large and I can only tell the heat is on if I stand in front of it. My unit made too much noise and I called Dimplex customer service. I was on hold 1 hour and 15 minutes and I was only caller number 10 according to their recording. But they knew what the problem was and shipped out a replacement part quickly."

Kayt | Jacksonville, Florida




Very efficient, easy to operate

"Very efficient, easy to operate"

Very efficient, easy to operate | Oxnard, CAlifornia

Fireplace Insert

"Fireplace shipped quickly,..packed perfectly,..easy to set up and fit perfectly. I wished the heat came from underneath instead of from on top of unit because heat rises. Also beautiful flames and embers are realistic. Now if they could add some blue flames in there and some sparks that occasionally fly would be perfect!"

Greg | Branson, Missouri

The best investment I ever made

"Just plug it in and you are ready to go. I was pleasantly surprised with the flame appearance. Looks very real. It is a great alternative to make your den feel toasty. I have gotten many comments about this product. Do yourself a favor and BUY THIS PRODUCT....can not wait until I see the electric bill....Randy... Gulf Shores, Alabama"

Randanny | Gulf Shores, Alabama




Great Little Insert

"We have a small arch fireplace. Would have liked a gas fireplace but couldn't get one to fit without modifications. This little insert looks like gas and warms up the room as well as the bricks."

lsayta | Central BC, Canada

Love our fireplace insert

"I live in a cold climate and needed a heat source for our great room area. The insert keeps our area at a constant 72 degrees. Love it!"

Nan | Casper, Wyoming

I like it

"I think my fireplace and my room are just way to big for this unit. My fireplace has a larger than normal opening and my great room ceiling is 25 ft. high. No kidding. It does raise the temp by at least 2 or 3 degrees in our sitting area though. We had to disconnect it from the room's outlets because it kept blowing the breaker when I turned the vacuum on. we fished the line down thru the cleanout and have not had a problem since. I'm still a little worried about letting it run nonstop as we have done, but so far so good. It looks better at night because we have a massive amount of light coming in the room during the day. ha ha. all in all if you have a "normal" room, you will really, really like this. I'm allergic to burning wood and this really brings the fireplace back to cozy. I'm still in the we'll see stage, but I like it."

Jimbo | Western MD

Lovely heat addition!!!

"using for additional heat in lower level-works great. just would have liked to know ahead of time that we need to keep glass doors of fireplace opening open when heat on and cant just use the vent space opening in bottom of the glass doors."

Chrissie | Essex,vt

Nice and cozy for fall nights

"We are enjoying the fireplace and the warmth on these cold nights. Glad we got it. Hope it last a long time."

na | Edgewood, WA

Very nice flame and clean


Hughie | Boston, MA

I would buy again

"Delivered in 2 days. Love it"

fran | Alabama

Excellent Value for the Money!

"I love this fireplace insert. I was going to buy a free standing electric fireplace until I found out about the inserts - perfect for my already existing fp - the flames are so realistic looking. The unit is quiet overall and add just enough heat to take off the chill without turning on the baseboard heaters. My family room is approximately 25x17 and it works for me."

shutterbug600 | Winchester, VA


"My family room is 25x17 and the fp adds just enough heat to take the chill off without turning on the baseboard heat. The flames are so realistic looking and I just love it"

shutterbug600 | Stephens City, VA

Beyond my expectations

"I am a first-time buyer, thus a little aprehensive about realistic flame etc. I need not have worried. Ordered the insert on Sunday, received it on Wednesday. Great packaging, fit perfectly, easy set-up (plug-it-in and go.) And that realistic flame - it is just that. I found myself trying to see how warm the flames were. Totally awesome product."

Cat | Fort Wayne, IN

I love the Electric Fireplace.

"I love it in the living room. It looks so real. I love the remote control. It's the best I have ever seen."

Jake the preacher and world traveler | Charleston, West Virginia

Seeing Double

"I have a long living room with a non working fireplace at one end and a TV at the other so it's always been like having two rooms. The fireplace insert now makes me want to sit on that side of the room more often. I also find I've started reading more in front of the fireplace and watching less TV. Best of all my three little Scottie dogs love the extra warmth!"

Angus' Mom | Allentown, PA

Love it!

"You wouldn't know it's not a gas insert. I just took it out of the box and plugged it in!"

Single Mom | Gilford, NH

great product!!!!!!

"i bought this fireplace insert to replace the gas insert i now have, the gas insert put off a slight oder that made my family uncomfortable...this electric fireplace is clean and very realistic...highly recommend it!"

gary | indiana

No loss of heat up the chimney!

"We use this fireplace insert for looks and extra heat in the great room. The fan could be stronger to push the heat further into the room. We were very surprised and happy with the apppearance of this product."

mandy | mi

Too much whiz and not enough bang

"Flames in ad look realistic in reality they look lame,unless I received a defective unit?"

Bingo | Fenelon Falls,On.Canada




Great Product and Service

"Like it - it's our second one and it's great! Good service and product."

Smiley1 | Austin texas

More than I expected!

"Received it within a week"

Chandler | Grand Forks, ND

Warm and toasty

"The electric fireplace insert with logs was everything I expected and more. It looks like a real fire burning. When I have company they reach to feel the heat. Everyone has commented how real it looks. The price was reasonable. I am very pleased with the logs, the price, the service and the warranty. I will recommend these to everyone ."

Diana | Grover,nc

Looks great - I'm extremely satisfied

"I love this fireplace. I wanted something for ambiance that looks realistic. It looks as great as any gas insert that I've seen and requires no real set-up other than plugging it in. And it requires no maintenance - a huge plus. Also, it does not require removal of the firelace damper so cold air is not going to blow in this winter and my thermostat heat should remain constant. It will be tested this coming winter as I've just set it up."

Liza | Yarmouth Port, MA

great product

"this product was great . was beyond expectation. super fast delivery and the looks realistic brought a whole new look to my living space."

Jassy | bronx,ny

Perfect in every way - would buy again

"Bought this as a decorative piece for those dreary nights. The amount of heat given off was not a factor for me but it does give off a nice warmth for that perfect mood and atmosphere. Can't wait for winter's first snowfall and a nice cup of hot chocolate."

Angel | Southern New Jersey

we love it!

"love love love it, have it one even though it isn't winter yet...can't wait for the snow to fly.... warm and cozy"

Virginia Belle | Virginia

I love my Fireplace!

"Delivery was right on time. Box was in excellent condition"

Lowee | Sharon PA

Mother Will Be Safe Now

"My Mother is almost 98 years old and has always enjoyed a wood fire. This year, she has decided that electric is safer and just as pretty. I'm really glad she made this decision. It looks lovely in her house and since I'm not all that young either, it seems to be an idea that I may use in a very short time."

Shirley | San Diego

What a Fire.....Place

"What a fireplace insert and great price. I was impressed with the craftsmanship and quality of the product. It was a simple plug &play setup. Packing was very impressive and shipping was dead on time. No wood smoke or gas propane connections or fillups."

mike | flagler beach, fl

I am buying 5 more

"Good and easy way to dispose of wood burning fireplase"

Eddy | Calgary; Alberta

I love my fireplace!

"As soon as we got it out of the box we knew we had a winner. It was packed wonderfully, and easy to take out. No assembly required! All we did was pop it into our existing wood burning fireplace and plugged it in. The cats got excited as soon as it was going, and snuggled in to enjoy. You can't ask for anything nicer. Thanks, Electric Fireplace Direct for supplying me with my Dimplex fireplace insert."

LeeLee | St Albert, AB

It's a warm and cozy addition.

"We are closing in our Linai. Altho the room is in the back of the house,the electric fireplace centered at the back wall is seen immediately as you step into our foyer from our front door. It will be the center point of the house. The room is not finished but, the fireplace will be surrounded by light stone, and overhead ighting. No pictures yet. The flames are warm and gives a cozy feel. I love the feature that I can have it on without the heat and it give off plenty of warmth to the room. The only thing that I was a tiny bit disappointed was that it doesn't have the same features that my other electric fireplace has in our greatroom. Actuall temp controls, a lite, timmer, 5 levels range of flame. But, with that said, it is very pretty and will be very functionalbe when in use."

fmlove | Eustis, Florida

My New electric fireplace

"It gives me GREAT ambiance in my basement office. There is a fireplace in that room but hasn't been used for years and isn't economically functional. This unit fits perfectly, looks real, and adds heat to the room when needed. I love to sit in front of it with it on and all lights off and my southern gospel music playing in the background! Love it"

Jer | Guymon, OK

I love them; wish I had them years ago!

"very fast order/delivery time. The box was easy to handle. Set-up was so easy that a child could do it (but don't recommend it, would recommend to all my friends who have fireplaces but don't want messiness or expense of using real firewood"

Sam the Chimney Lady | Waco, TX

This was an easy fix for us..

"We purchased this product as a replacement for wood heat.. Our heatilator , which is about 30 years old, we could no longer buy parts for..So we tore out the chimney and put in the Dimplex unit for a replacement.. It heats our area great and logs look very real.."

hoagie | Marshall, Ill

Would Purchase Another

"The flame on this is beautiful. I use as supplemental heat in a VERY LARGE room. My central heat comes from ceiling so this helps when you are just sitting around house."

tvaddict49 | Eupora, MS 39744

Fireplace in Florida

"Adds just the right amount of ambiance to our Florida room."

SuperNani | Cape Coral, FL

Very quiet compared to previous one.

"For me it was how quickly I unpacked it and had it installed within 30 minutes.I could sit back and enjoy what was an empty box I didn't use very much anymore.Now I just open the doors and switch it on .I love it.It is a room I want to use more now."

Jan Jan | London, Ont

everything advertised and more

"I know that it will help me sell the house"

hopeful bob | st.paul mn.

Good Quality and Realistic flames

"Everything is wonderful about it thus far, but I would prefer a solid black background verses the silverish gray oval shape on the back panel. The photo's are misleading about this, because it doesn't show in the pictures online. But it will do!"

Sunshine | Enterprise, Alabama

beehive looks great

"easy to install"

dennis | phoenix


"Makes entire room warm and cozy."

GP | Brooklyn, NY

Just what I was looking for.

"We have an existing wood fireplace that had not been used in 20+ years. Opened the box and installed the unit in our old fireplace and it did everything I expected of it the very first time. Several of our neighbors have already commented on how real it looks. The remote control is another plus, and it came with the batteries included. I only wish I had bought it sooner."

Bill | Attleboro, MA

Fantastic, realistic, clean and safe.

"I installed this fireplace inset in an exsisting zero clearance firplace. Installation was very easy and fit perfect size wise. Being able to keep the damper closed was an added convenence that most gas inserts would not allow. The style goest great with the exsisting glass enclosure doors that are left open. Even though it is proported to draw only 15 amp, the wiring did run warm so I did rewire the outlet to 20amp. It may not have been neccesary, but I feel more confortable when using the higher heat setting. The lack of dust and dirt from bringing in wood and taking out ashes has been a big hit with my wife."

Don the Hbaitat Man | Auburn, Indiana

For looks only

"I brought this for fireplace insert along with the heater no heat"

miznancy | dayton, ohio


"Easy installation, I replaced a gas log set with the Dimplex, took all of 5 minutes, most of that was getting it unpacked, excellent packaging. This is thebest buy ever in Electric fireplace, my friends who see it for the first time dont believe their eyes, it looks sooo real Thanks for a wonderful product."

John R | Orange Beach Alabama

Very Nice Little Insert

"We have a very nice fireplace in our living room, but we found we were not using it, mainly because chopping wood was not high on our agendas. This unit gives the cozy look of a real fireplace, it has fooled a few people who have stood in front of it to warm their hands when the heat was not turned on, so it fooled them. It is an easy way to provide supplementary heat without installing a gas fireplace. Love it! Thank you, Sheila, Victoria, British Columbia, Canada"

Grandma D | Victoria, BC, Canada

Dimplex 23" Standard Electric Fireplace

"Very happy with the fireplace."

Jonj | Seattle

Quick shipping and great product! A+

"We have an open area that creates quite a challange for ANY heating source. We were pleasently surprised that this small unit makes this large area comfortable. The looks are just a HUGE bonus. This company delivers on its delivery and an excellent product"

Toasty in Texas | Dallas

Best bang for the buck!

"Brought our wood burning fireplace back to life."

Frank | Ontario, Canada

Perfect - exactly as described!

"I use the insert in my existing fireplace. It is so realistic and really makes my living room a lot warmer. Delivery was very fast and arrived in excellent condition. Installation was simple."

Sis | Beaver Dam, KY

It is very relaxing

"I find it as relaxing as a real wood fire and don't have the mess that a wood fire leaves behind"

Michael | Wylie TX

This was perfect for my senior parents!

"nice clean heat for my elderly parents fireplace, which had just been closed off for years. nice for them to enjoy looking at and nice cozy heat for the room they spend the most time in!"

Lynn | Seattle wa

Most romantic night I've ever had

"our fireplace became dangerious and unuseable, we purchased the fireplace,we unwrapped our shipment placed it inside the actual fire box plugged it in and its beautiful this is where we rang in the new year."

linda | baker city oregon

One of the best investments I've made!

"I was in the market for electric logs for my fireplace and I had received some literature in the mail from another company. However, I decided to do some research on my computer first and thank goodness I did! I came across your website and read the reviews, watched the video and I was sold. The price was wonderful and the logs were pretty. So, I ordered them. To my surprise, they were delivered to my front porch in less than a week. I am a single retired female and they were a snap to install. It took me less than 20 minutes! I am so delighted to say the least. The flames look so authentic and they warm up my large den and kitchen area in no time. I have bragged to so many of my family members and friends and have been giving out your website like a calling card. HaHa. Again, thank you for such a wonderful product!"

Jeanne | Charlotte, North Carolina

Very Nice

"Very nice product. Flame is very realistic. My family room has always been colder and this will heat up the the room. The room is about 20x20 so it takes about an hour to warm up but it does work as a supplemental heating source. Very happy with this purchase."

Deb | PA

Warm-up quick and easy.

"I live in FLA. and don't miss the cold, come the holidays we like the look of a fire but not the heat we didn't need a heater. The look is very realistic as we have the glassdoors closed. All we need now is the crakling sound and the scent of burning logs. Serene atmosphere, ahhh."

SandraDe | Crestview,FL.

Great Product and Customer Service!

"Really cool product and even better customer service! We just rented a beautiful apartment that came complete with a gorgeous fireplace that unfortunately had been sealed a long time ago. Electric fireplaces direct to the rescue! The website was extremely informative and it was easy to pick out the one that worked best for us. After placing our order, it arrived only two days later! Amazing considering it was during the week of Christmas! The remote for the unit even came with the battery included, which we totally weren't expecting. All-in-all a perfect customer service experience and couldn't recommend this company more. Well made product, very realistic and easy to use."

Biba | Philadelphia, PA

Made my fireplace look great.

"Makes my unused fireplace the focal point of my family room."

Lindystar | wv

High quality, performs great!

"This unit is very attractive and heats a big room nicely. It allows us to not have to use our big gas furnace so much."

Joseph | Mid-Missouri

Exactly what I wanted

"I ordered this on Sunday afternoon and received it 3 days later. It's a good supplimental heat source. I always wanted to have a gas line and heater installed but not the expense and trouble involved. This was the perfect answer for using my fireplace again, without the work or mess."

timber | Campbell, Ohio

Looks Great!

"We put this in our wood burning fireplace. it was easy to install and looks very nice. Love It!"

Janice | Sour Lake Texas

This is a great product.

"I use it in a bedroom and it sets a great mood. You would swear the fire is real. It even creates flickering on the ceiling. I love it."

Arlene the Health Person | Northeast Ohio

Excellent Product

"Looks great and really complements the existing fireplace."

Mike | Bolton, Ontario

Dimplex Electric Insert

"This is a great alternative when gas is unavailable in your area. It is very attractive and my neighbors that have seen it, are now getting one, as well!"

cndolvr | Lakewood, WA


"Love the realistic look. Package arrived very quickly, instructions were easy to read and follow. We love the look and just in time for Christmas.. Thanks."

Back home again. | midwest

Thank you!

"Used this to replace gas logs and my Dimplex 23 fireplace insert is so nice and easy to use! Thank you!"

Old Man | Michigan

Great service

"Very happy!"

Troy | Austin TX

Great bang for the Buck

"This is our second one. We now have one at home and one at our weekend place. We use it to take the edge off on cold days where I don't want to start the furnace."

Pita | Pittsburgh, PA

Not too bad for electric...

"I used it to convert direct-vent fireplace to electric.No gas in the house ! It turned out ok, but I take it would look better in deeper firebox where you can only see the flames and not the box/logs. Quiet heater, might be big enough for 100 sq.ft room... overall not too bad for [$]"


Right on time delivery. So real....looki

"Very pleased with whole purchase"

Fitz | Phoenix

Great looking and efficient!

"Knowing that we are going to have to rely on emergency heat this winter, we were looking for something to help heat our living room. The fireplace insert we purchased has helped to raise the temp by 2 degrees in the living room and maintain the temperature very well. I have not found any thing negative about the insert...only positive. We are very happy with our purchase."

Frankie | Lubbock, TX

great buy, great display in my fireplace

"Delivery on time, great addition to our living room, really enjoy the fire without all the fuss,"

kay | Monahans, Texas

Great additional heat source!

"I am using this as an additional heat source in my family room that has a sunroom attached. The room can be a bit cool in the winter so this unit is just what we needed to add additional heat to the room. The only problem I have is that I should have ordered a unit with the heat source on the bottom. The unit I have has the heat source at the top so when I put the unit in my fireplace the heat source hits the bricks in the front of my hearth instead of flowing into the room."

Pat | Buffalo, NY

I love this product.

"This fireplace is beautiful and it really makes my room look nice. It gives off a enough heat to make that room much warmer than the others in the house. I was not happy when it stopped giving off heat after only having it a little over a year, but I loved it so much I bought another one. My husband was finally able to fix the first one so now I'm keeping it in storage for whenever I might need it. I would absolutely recommend this product. I have recieved numerous compliments on how nice it looks. Definitely a good buy!"

Lucia D | Dublin, Ohio

Very Nice Looking!

"A nice part of my familyroom, just click it on! (much cheaper than gas and much nicer and easier than wood burning!!)"

Beez | Virginia

Cute Little Fireplace

"This little fireplace is a really nice unit. My only issue is that it doesn't fit better into the space in my fake fireplace mantle/hearth. It gives off a fair bit of extra heat (I have it in quite a large room in the basement, and once it runs for a while, the room is MUCH warmer than the others. It's quite attractive, and the price couldn't be beat! I'm very pleased, and I will be recommending this unit and this website to family and friends! It'll make the stockings look SO much better for Santa!"

Amanda :) | Edmonton

Exactly what I wanted

"I bought this for my boyfriend for Christmas! He owns and old farm house with a few fire places. He put this in the fireplace in the bed room which could not be used with a regular fire. I warms up the room very fast and is very realistic looking. He was very pleased with it (even though he found the box before Christmas). :)"

FirtTimeBuyer | Fountain City, Indiana

Great, Great, Great

"I was very surprised how easy to order and how soon the product was shipped. When received a matter of unpacking and plugging it in, easy as that. Couldn't get any better than this."

temicu | Caro, MI

Great product and excellent service.

"Perfect for a fireplace with no opening."

gene | charlotte, nc

perfect for fireplaces

"put in living room to fill the existing fireplace that has never been used. Gives off heat, and a relaxing feel to the room. Love IT!!!"

dconn | Prince George, B.C. Canada

I love them!!!

"I have just installed my new electric logs and love them. They are so quiet and the flame is so realistic. I can't wait for it get cold enough for me to use them everyday. My neighbor came over to see them and wants some of his own."

Drafty house finds solution | North Carolina




Great insert for the price

"Takes the chill out of the air. Very real looking flame makes it nice to sit and watch. Would recommend to my friends and family."

Cosmo | Geneseo, NY

Replaced propane gas fireplace

"We used to have a propane gas fireplace, but we were not satisfied with it and it didn't justify the expense for the amount of time we used it. So we unhooked that setup and replaced it with this insert. I couldn't be happier! I love it and the flame looks more real than most of the electric fireplaces I've seen. It also "burns" cleaner than propane, which makes me happy too. We do need to get a screen to place in front of it though, because of the nosey dogs and children's little prying fingers. It doesn't put out as much heat as we expected, but we really only wanted it as supplemental heat, anyway. Other than that, we love it, and the fact that we can turn it on with no heat and still have the ambiance of the fireplace."

Mayberry Mama | Hamburg, PA

Great product for my use

"I had 2 wood fireplaces in a home I am getting ready to be a rental. This was a quick, easy and inexpensive fix."

Larrydorf | St Cloud MN

Great fireplace insert!

"Product arrived quickly and in excellent shape. Setup was a breeze. I had read from some other reviews a concern about the amount of heat produced. So, I was pleasantly surprised that this insert produces a nice even heat that does indeed raise the temp in the room quite nicely. We keep our house cool -- @ 66 degrees, and within 20 minutes or so, our living room (which is fairly large (12 x 25) was up to @ 70. That's fine for me. And, as others have stated, the visual effect is amazing. One thing we did before installing the unit was stuff some extra fiberglass insulation in the chimney above the old damper to prevent any downdrafts and to insure that all heat produced by the unit stayed in the house and didn't disappear up the chimney. We couldn't be happier.... this is a great product and the service from this company was outstanding."

Toasty-in-Illinois | Urbana, IL

saved my marriage

"we use to heat one room and a little heat goes to the rest of the house that way my wife has her sewing room cooler and are bed room is cooler to sleep with her nite sweats and her menopause"

boonie | Ohio and Florida

Very Realistic

"This is our second one of these electric log inserts. If you add a firescreen, people don't really notice it's not real. In fact last year, we had a guest standing in front of the fireplace and he said "This fire is not hot!" We all had a good laugh when we told him to look closer. We live in LA where you seldom need a fire, another benefit of these logs...pretty, but you can use with no heater if you choose, just for the beauty of a fire. LOVE IT!"

LuNu | Baton Rouge, LA

It is easey to install, and looks real,

"Like the fireplace, and use it for added heat in our family room"

Ed | Arizona

Worth every cent. A great product.

"I love to use the remote to turn on my beautiful fireplace insert without having to get out of my chair. Guests are always impressed and think it cost a lot more then it did. My remote that came with the insert did not work for me, so I called and had a replacement without charge in three days! I love the product and the service. Thank-you."

Loretta S. | Woodbridge, VA

Just what we wanted.

"The heat source is at the top of the fire - it would be much better if it were at the bottom."

et | knightdale,nc

met all my expectations!

"This is the perfect heat resource for a lower level family room. It is inserted in an existing wood burning fireplace and was amazingly easy to install. I love it."

barb the artist | Hudson, MA

This is doing what thought it would heat

"Free Del was great"

Bill G | Mechanicsburg Pa

fabulous fire place

"used in our second home in NH to suplement heat in the finished basement...give off great heat and it attractive to look at"

gene | reading Ma.


"This product was very easy to install and is very attractive.My only complaint is i don't feel it gives off enought heat,the add stated that you could heat a room up to 400 square ft.and the room this is in is no more than 400 square ft and it doesn't come close to heating it up."

frank | Alberta Canada

Best bang for your buck

"I use the firepace insert to heat up a 200 sq ft room and the insert makes my fireplace look amazing I would recommend this product to family and friends for ambiance and warmth. I'm so happy with my purchase."

nicki | pickering, ontario Canada

Excellent product

"I use this product because it was easy to install and gives out enough heat to heat the room we placed it in. It is a very lovely addition to our tv room."

JB | Drakesboro, ky


"Can not believe the heat this radiates, never seen a more realistic flame on any other electric fireplace - very pleased!"

Just Me | Elk City, OK

Will light up your life

"Perfect fit easy to install. We closed off our old fireplace because of birds comming down.With the insert we can use it agian. We just couldn't be happier."


Lots of fireplace for the money

"Very realistic flame, comes ready to use. I wish it would give out more heat though"

cubija | Atlanta, GA

It looks like a real fire

"I replaced my propane logs in my fireplace. we have not been able to use the fireplace because it was too expensive, so now we can have a fire anytime we want and although it is not as warm as the propane, we can use it and have some additional heat in our living room. It was very easy to install. It took me only about 30 minutes and I had a roaring fire by the time my husband woke up from his nap!"

Rose | Hernando, Mississippi

A perfect product for unused fireplace

"My wife and I saw a digital fireplace while shopping and thought it would look good in our unused fireplace. The dimension were too large for our fireplace so we went to the Internet and found this product. It seemed like just what we wanted so we ordered. It was shipped in no time and was easy to install. We are happy with our purchase and would recommend it to anyone who enjoys a fireplace but hate to clean it. I would buy for children but their houses do not have fireplaces, to bad for them"

John | Dade City, FL

Great insert!

"This is a very nice unit. Could not have been easier to install and remote is nice feature. Gives off good amount of heat but could use a better fan to move air. Also, the addition of "crackling" sounds would be awesome. All things considered, a very nice unit."

Kelly | Salem, OR

We love our insert., It heats very well

"Works well in our 200 year old fireplace. Brings it to life and it puts out a lot of heat."

Zinger | Wattsburg, PA

Nice, clean alternative to wood

"I wish that the heat source were located near the bottom of the "fireplace." Less heat would be wasted. This is a replacement for the original insert - we are hoping that this doesn't develop the odd noise issue of the original."

Nance | Southern Maryland

My cold room will be warm and cozy now!

"I recently purchased this to install in my wood burning fireplace that I never used. Too messy and too much hassle to build fires. This room is in my lower level so gets cold in the winter I'm hoping this insert will provide the extra warmth I need to make this room usable in the winter. It is so realistic, looks like a real flame. I am excited to use it and enjoy my family room"

Shirl | Cincinnati, Ohio

Great Alternative to wood or gas!

"The Dimplex 23 is a great alternative to wood or gas. The flame is very realistic and I don't understand how it is accomplished. I bought mine mostly for decorative purposes. The only reason I didn't give it a 5 star is because the mirror give off some reflection of ambient light. Looks very real in a dimly lit room when the light source is not in front of your fireplace."

Recovering Pyromaniac | Butte, MT

We love our new fireplace insert!!!

"My grandfather built us a beautiful entertainment center before he died....before the new flat screen Tv's came out, a television fit nicely in there. We didn't know what do put in there now but the fireplace insert fit right in our exisiting entertainment center and looks great!!"

The Dyesters | Connellsvile, PA

Clean Energy money saving alternative

"Used to offset the cost of Baseboard Heaters in the main living area. Low heat setting is working for Fall temperatures here in the Northwest. Very realistic flame for the most economical model. Not so great is that it should have a Heat Only setting, without the flame. (sleep mode)"

Baseboard Heater Hater | Port Orchard, WA

Undeniable Coziness & Practicality

"We have had this insert for 1 1/2 years and are so pleased with it that I ordered another for a friend. [...] Obviously, I wouldn't hesitate to recommend this company and product to anyone in the market for that extra ambiance of cozziness to any living space in your home."

Mary | Florida

Perfect Home Addition

"Especially appreciate using it in evening for ambiance; relaxing; de-stressing; centering."

Squid | Hendersonville, NC

Affordable fireplace. [...]

"We are building a custom faux fireplace. This will work perfectly."

DIYer | Florida


"looking at the item on the add thought it was just logs without the back plate. would have been nice if the heat could be turn on with the remote without turning the switchs on and off. but was pleased with the product.hasent been used much yet"

W | mandan nd

Looks Real!

"I've been looking for a realistic flame for years. We live in an area where there are many no burn days. Consequently my fireplace just sat there. I love this looks real, was easy to install and I use it all the time! The only thing I noticed is a slight odor when I operate the unit and that could be because it is new. I would recommend this to anyone looking for a unit to use in their fireplace."

Sunshine | Tempe, AZ

Great option for rental homes with firep

"We bought this becasuse we didn't want renters to use the wood burning fireplace so stuck the insert in and everyones happy"

Rose the landlord | Michigan

Fireplace insert

"I really love this product. Its very realistic and easy to set up. Highly recommended."

Joe | Corpus Christi, Texas

More than worth it

"We bought this fireplace insert to replace the old one from a fireplace we acquired. We are more than a little pleased with it. It's set up in our sitting-room and we just love it. The flame looks realistic especially when the lights are dimmed. We've had company over who were convinced it was a real fire. We use the auxiliary heat on really cold nights and it heats the large room quite sufficiently. We just love the ambiance of it. We would recommend this to anyone looking to fill the hole in their fireplace and anyone who tired of all the chopping and hauling of wood.Thank you Dimples for a great product."

Jane E.W. | Menomonie, WI

I am very pleased!!

"I bought it for decorative purposes and it works great!!!"

Bertis | Dallas, TX

Just what we needed

"This unit filled an otherwise unused, empty space. It does everything our other, natural gas, fireplace does without the conversion cost and higher price. We're very happy with it. If I was doing it again I'd probably go for the slightly larger model but that doesn't change the fact that this was a very good buy."

Ront | Ladner, British Columbia, Canada

What a deal!

"We inserted the fireplace in our exisiting tv/stereo unit by removing a drawer. We saved ourselves alot of money by doing so. We are very happy with the end result. The flame is very realistic looking and gives off enough heat for our satisfaction."

Mia the Rock | Brandon, Manitoba

Arrived Just as Advertised!

"Looks great. Fits directly into fireplace and makes a wonderful and realistic imitation fire. Great ambiance!"

Jim | Tallahassee, FL

The Dimplex 23" makes my 3rd unit.

"Out standing. I think that this being my 3rd unit is all i need to say."

Bill | Vallejo, Ca.

I would buy this product again & again.

"Our fireplace has been empty for years - these logs are great! They are beautiful, look real and the difference this makes to our den amazing. Went from a cold room to one that is cozy with atmosphere."

Susan | Marlton, NJ

I would buy this product again

"I like this product because it looks like a real fire. I enjoy relaxing and looking at the flames. I have not used the heat because I don't need the heat. The coals even looks real. This is just what I wanted. This is the best one I have seen."

Philip the crabber | Gloucester, VA

Electric flame fireplace insert

"We replaced an existing electric (old) fireplace unit. We live in a condo and this is perfect. The only problem we encountered is that initially the flame was fine and then decided to not work. Without trying to "fix" it, one day it just started working again and has been working just fine. We enjoy the ambiance it provides. Much nicer than the old unit that was here when we moved in."

Bill | Seattle, WA


"I our living room fireplace in lieu of a gas insert"

nats | Mpls, mn

Dimplex 23" Standard

"We have a false mantle in the Northex of our church. I enjoyed my electric fireplace insert, so I bought this one for the church. It adds a touch of realism to the fireplace and is enjoyed by many members of the church. We are quite happy with it though it does not have all the functions of my own ClassicFlame 24"."

Don | Fort Worth, TX

Absolutely excellent

"[...] Very easy to set up - take out of box, set in fireplace, plug in. That's it.It was exactly what I needed in my 16x15 room. Heats it up very nicely and is very attractive. I placed my fireplace screen in front of it to disguise the mirror-ness of it somewhat (I see someone else commented on that.) But it's not bad at all.Very very pleased with this purchase."

littlebug | north central Missouri

Perfect for our living room

"Fit very nicely in our old wood burning fireplace. Heat coming out fills entire room. Looks like a real fire. Hardest thing is keeping a 1 year-old away from it."

Matt | Bismarck, ND

I love my fireplace!

"Since we don't make fires in our fireplace anymore we wanted to still get use out of it. With our new electric fireplace insert we get to use it at our leisure and the remote is TDF! The flame is very life-like and the heat is nice (closeup). It even seems to have an occassional realistic crackle at intervals! LOL The only problem is that we have vaulted ceilings in our family room so it doesn't truly heat the room, but the effect is there. However it does drop the temperature 1 or 2 degrees after running for awhile. Not surprising because when we did wood burning the room took a while to warm up. We highly recommend this if you want the look and feel of a real fire without the worry of flue fires or popping embers! WE LOVE IT! THANK YOU DIMPLEX FOR A GREAT PRODUCT THAT IS FUNCTIONAL, BEAUTIFUL [...]"

Tom's Lola | Florissant, MO

I love my electric log insert!

"I was worried about my log set fitting in the existing fireplace and the difficulty of the install. It was a breeze and perfect fit. Friends keep asking where the actual flame is hidden; they can't believe it is electric, even though I explain the concept and show them the electric cord. It is perfect for my living room fireplace without the mess of wood or fake logs."

Pat | Braintree, Massachusetts

good product

"I would buy this product again and again"

PAPA | Florida City FL.

Wowed our guests on New Year's Eve

"This was bought as a gift for my boyfriend who had a fireplace but couldn't use it for wood fires. He loves the electric fireplace insert. It looks so real but has none of the mess of wood fires, nor the smoke. His son-in-law said it looked great with the lights out![...] It was delivered to my boyfriend's house so I didn't have to deal with picking it up at the store and getting it to his place 50 miles away. It also came much faster than expected.We had guests for dinner on New Year's Eve and they thought it was just wonderful. We all sat gathered around it like it was the real thing."

Tom's Lady | Frederick, MD

Exactly want I wanted!

"I was looking for an electric fireplace that would replace the firebox of my gel fuel fireplace/mantel. It fit perfectly, all I had to do was insert it in the opening and plug it in! Couldn't be easier than that!"

Kaci's Mom | Riverside, CA

It is beautiful....It looks beautiful

"We use this product for additional heat in our den...When it is on it looks beautiful...the flames look real and it is nicer than having logs and wood scents in the house. It was very easy to set up and had it going in just a few minutes..the only thing I would like would be it heated a litte more...But you can tell a difference when it is on."

Dee | Memphis, TN

I would recommend this product !

"Fireplace does exactly as advertised, very good product. Would be happier if it gave off more heat, however, as advertised, does heat up to 400 square feet. I would highly recommend this product, flames are more realistic than reviews I read before purchasing, and the warm glow and heat provides a very romantic setting. I love it. Only two weeks old, but is fantastic. The remote control functions very well."

garyh | Dearborn Heights, Mi

We are thrilled with our fireplace.

"[...] The product was just what we had been looking for. The performance is excellent. [...] The real look of the fireplace is great. Can't say anything bad about this at all.Love it."

Judy | Trent River, Ontario, Canada

Love it!

"I expected a space heater efffect, but it doesn't have that. I love it, though. There are so few days in Houston that need extra heat."

Sueie | Houston, TX

Should have bought it sooner!!

"Our fireplace was a dead zone. In the ten minutes it took to get it out of the box and plug it in the look warmed the whole room. The flame is quite realistic. How wonderful to have no assembly required."

rosiestilts | Nelson, B.C.

I would tell anyone to buy this product.

"I love the Dimplex electric fire log so much that we use it instead of our heater unit. I would recommend it to anyone that wants a real live looking fire and get the heat and not have to clean up the mess after using real wood. We start it the minute we come into the house and it gets the house warm by the time we go to bed. Our furance does not kick on at all while we are using the electric fire log."

Carolyn | Pensacola, FL



Vicki | Murfreesboro, TN

Terrific value really adds to ambiance

"This is the 3rd one we have bought. We use one in our home and have given the others as gifts. It is a terrific value"

Gunner | Grapevine, TX

I am buying another one

"I built a stand alone custom entertainment center and the fireplace sets it off beautifully. Then I gave the entertainment to my son. Started another unit an will purchase another fireplace."

Tom | Burlington Vermont


"Got this as a gift for my brother and his family, after getting one for myself a year ago. Just wanted to share that homey feeling with people I care about. The family loves it, and tend to hang out together a little more to enjoy it. Bravo."

Uncle E. | NYC




Great Product

"Love this insert! I was worried that it wouldn't fit in my fireplace because of the height but it did. Makes my room feel nice and cozy. It does not put out as much heat as I thought it would. I have a free standing electric fireplace in my sun room that is the only heat source for that room and that one warms the room nicely. This one I use in my living room and it gives it great ambience during the holiday season. No more messing with wood and smoke!"

Beachrebel | Gulf Shores, AL

Looks so real, cozy. just love it

"Looks so real, no more cleaning dirty fireplace, just turn it on sit back and relax, love it so much I would recommend to anyone no complains"

Joe | Ocala, Florida

We Love Our Fireplace!

"We recently bought a small fixer-upper, circa 1955, with a fireplace that has a gas stub for a heater but no chimney flue. We really didn't want to use the gas so thought this fireplace might do the trick. It looks great, was a snap to install and has added tons of charm to the room. The remote control is a great feature. The only thing that isn't so great for us is the fact that the blower feature uses more electricity than we can spare, so it will blow the lights when we use it. That's our problem though, not the unit. We need to install more circuit breakers to the house. Plus, we didn't buy it for the heat feature. All in all, we love it. Just need to find a "wood burning smell" candle...."

Laurelxoxo | Oklahoma City, OK

Great Insert

"Looks awesome in our fireplace"

Kar | Butte, Montana

Fantastic product! Looks REAL!

"I have been searching for something like this for a long time and I am thrilled with your product!"

Ria | Bensalem, PA

Love it!

"Turn fire on, put Fireplace Crackle CD on, grab a book, hot cocoa and enjoy a winters evening."

Sandy | Norfolk, Va

A cozy ambience

"This is our cozy room, but we rarely need the heat in Texas. It is nice to have a little warmth on those few cold mornings though. My husband and I love sitting in front of the fireplace and pretending we are in a cabin in the woods."

Cozy in Texas | Belton, TX

We love this product

"No more hauling logs or buying wood. we are in our 80's and always enjoyed our fire place now we can enjoy it again! It makes our home cozy."

grady J | San Antonio, Texas

I absolutely love it

"Largest one we saw. Fits well in our large fireplace. Would love it even more if there wasn't a circle around the wood/flame. Only thing I would change."

Nonna | Sault Ste. Marie, Ontario

Simple and Easy

"Bought the fireplace to replace propane logs. I did not want a propane tank in my backyard. My son came over with a bucket of tools, not knowing how difficult it would be to switch out the logs. Easy as could be. I love it. Got it right before Thanksgiving so was able to enjoy over the holiday. Now, my dog, cat, and I love having it on in the evening. Very realistic. [...]"

Mtn girl | Raeford, NC

Looks Good

"This fireplace is replacing an old gas insert that I'm was worried about leaking. I'm happy to have a fireplace that I don't have to worry about."

Joe | Laurel, MD


"I have a regular wood burning fireplace but did not want the mess that the logs and ashes can cause. This looks realistic when turned on, especially at night and adds heat to the room while looking cozy. The remote is a handy feature for those who don't like to walk across the room. For my room size (12' x 14') this size is good but my thermostat is in this room also and the rest of the house is cool."

Toasty in PA | Pennsylvania

I would buy this product again

"We are very happy with our new fireplace, [...] The price was very reasonable. Thank you for the great service."

Who Dat | Fort Saskatchewan, Alberta Canada

Wonderful product!

"We have four fireplaces in our Victorian home, and keeping them all wood is a chore. These logs are really great. They look so real and do give off heat, even in my 14' ceiling room. It was a great investment!"

Eileen | Memphis, TN

Exactly as described Exceeded my expata

"Decorative Made empty fireplace look good"

BIGBADBOY | Panama City Beach, Florida

We Should have purchase sooner

"This product is great for a medium to small room easy on and off remote control no more worrying about leaving a fire burning if something comes up just turn the unit off when you leave or you can leave it on it uses very little energy less then a hair dryer.the flames are realistic looking especially at night just the right amount of light to relax by after a hard day or to take the chill off the room Early in the morning just click off when it's time to go. And the best thing is there is no ashes to remover no left over smell of burnt wood and no Smoke from the wind blowing down the chimney. If you enjoy a having a fire but don't want the mess this produce is what you need we love it"

no more mess | Savannah, Ga

[...] High Quality!

"This insert is used nightly in our Federal period home. In this medium size living room it is the perfect clean and efficient addition to our family evening enjoyment. Heater is so efficient that we never need the high setting and the flame is so realistic (like the original logs) that the dogs give it a wide birth. Once the hearth heats up the modern gas heat in that zone seldom comes on. This is a registered historical home and we could not be happier with the decision to purchase this high quality and energy efficient appliance.A superb value. Thank You!"

Tom G. | Oklahoma City, OK


"We put it in our fireplace in the kitchen and it looks so real"

Karen Ann | Butte, Montana

Disappointed in the end product

"I was disappointed in the remote, the inability to adjust the flame and the small amount of heat produced. We have another brand that is freestanding, and it is super. It has a thermostat,variable flame, different heat, all controlled by the remote. The heat or lack of heat is in the fireplace and not on the remote. And the other one was less money..."

Mason | Dickerson, MD 20842

Looks Real!

"I love this heater! It looks real behind the smoke, no mess! The only con is that I think the heater blower could be a bit better..the heat doesn't disperse as well as I would have liked. The real joy is that if I want to have a real fire, all I have to do is move the unit out of the's a win/win! The price was great too [...]"

Cadabra | Chicago suburbs, IL

I would reccomand this electric fireplac

"[...]It heats my living room apx. 250sq.ft. just fine."

Sissy | Longview WA.

Thisproduct is Great!

"Using the insert in my wood burning fire place. No more clean-up and can be turn on or off when I so desire. So pleased with this product, wish I found it sooner. Nice to have the heat when needed and the flame is so realistic."

Betty the gardner | Palm Harbor, Fl

Great product

"We think our fireplace is great. [...]"

Islandmama | BC, Canada

realistic look without the mess & smoke

"Use the product daily. Have asthma, so the realistic look without the smokey mess was a true blessing! Enough supplemental heat to heat our larger sized living room."

Cindy, the nurse | Meadville, Pa

Looks great in our old fireplace

"The ordering[...] and ease of installation were all first rate. It was a pleasure."

Ramblin Ray | Mount Vernon, WA

Happy to have made this purchase

"This is one of my best buys, I am so glad I found it. It made a beautiful addition to my fireplace could not stand burning wood in it just to messy, but this affords me all the beauty without the mess. I love it!"

Mother and Grandmother | Decatur, GA

Attractive and comfortable

"Our fireplace is in the den. It is a real attractive addition to this room plus no mess to clean up. Both me and my wife love it. We also have a lab that lays on a pillow right in front of it and that's his favorite spot in the house. We have no complaints about it and would definitely recommend this product. We've had nothing but good compliments from our neighbors."

Tricky Dicky | Albuquerque, NM

It it so good.Enjoying it a lot.

"Raises the temperature in the room by three degrees. Great product, would purchase again."

Bob | Broad Brook, CT

Love My Electric Fireplace

"I love my Electric Fireplace! It is the fastest fire I ever made. It looks so real until my son almost threw some trash paper into befores I screamed, "Stop, It's not real"!In addition to the cozy effect, my electric fireplace also heats a big room. It's the best purchase I could have made because at last I can use my brick fireplace in my senior years without the work of gathering wood."

Rita | Southern Georgia

This is the best product I've purchased

"I am really pleased with this product. First, it is as easy to install as shown on the instructions. But the best surprise is how realistic the flame is and what a great job it does removing the chill form our room."

Lou | Atlanta, GA

Great Product

"I love this insert! Totally worth every penny. My only negative would be it doesn't produce much heat for the large area it's in but I didn't buy it for the heat so I'm in no way unhappy! If you're looking for supplemental heat it would probably do great in a smaller room."

Amy | Delaware




Romantic and a heat source all in one !!

"We love our new fire logs. I have wanted them for a long time. My finace thought they would look cheap and he was really impressed when we got them he loves them. They are romantic and a nice heat source and we have a very large bedroom."

Danielle | Carlisle, Pa

"Looks real in an 1832 log cabin !"

"Looks real in an 1832 log cabin. We were searching for something that looked realistic so that people would not light a fire in the fireplace. It has solved our problem and also gives off some heat."

Cannonball | Adairsville, GA

I would recomend this product

"We stopped using our woodburning fireplace and we put this in its place and its so much better no smoke or smell from the wood no dusty ash to clean up afterwards and no allergy symptons for three days after burning wood. The best part of it we didn't have to spend a fortune to fix it up."

dave | Burlington, KY

I would buy this product again

"easy to set up, it is too small to fit my fireplace but I had a guy designed great frame. It looks awesome. The flames look great and the heat is solid."

vas | Brunswick, ga

Super Product

"We had to adjust the fireplace to fit our small insert opening down at the beach cottage. You could make a smaller model available and generate more sales"

None | Fayetteville, NC

beauty but not much heat

"this product has a very realistic flame but should not be counted on for heat."

suncruiser | louisville kentucky

I Love my Dimplex Insert

"In the morning I use the main heating source in my home to bring the temperature to the level I desire. I then turn off my main source and use my Dimplex Insert to maintain a constant temperature in my living/dining/kitchen area for the remainder of the day. While I only have a one bedroom condo, my electric bill was $100 less last month than the previous month. This works for me!!! And the cozy ambience created with the flames/log set is marvelous.I wish I had a fireplace in my bedroom so I could buy another."

JD | Arlington, Tx

Love it!!!

"Very easy to set up. Realistic flame. Everyone that sees the flame in the fireplace thinks its real. I had one person sit by the fire thinking they were going to get warm. Love it. Was even better than expected."

Laurie who loves to decorate | Middle Georgia, Near Macon




It was better than I imagined!

"I use the fire place to replace my gas logs. They put off good heat and the flame looks very realistic. One of my son's friends was scared to touch the logs with it on. He thought they were real. They even make a light crackle sound like burning embers."

Sodapop 1984 | Marion, Ar

Wow! We love it.

"Very lovely REALISTIC flames! Everyone asks if it is a real fire. Use as supplemental heat only esp. on very very cold days ... blower doesn't send heat across room. Great for Florida, where it doesn't get real cold."

Beki | Winter Garden, FL

Great Solution to Big Problem

"We had a big problem with an unusable fireplace. An insert would have cost about $4,000. Removing the entire fireplace was out of the question, although that was my preference. This unit looks pretty realistic in a dark fireplace, and it heats a moderate-size room really well. Right after we received it we had work done in our kitchen. The varnish was not drying as expected. I didnʻt have a regular space heater, so I hauled in this unit and it worked really well. I put a lot of thought into what to purchase, and Iʻm glad it was this product. [...] my husband had to catch himself before he threw a piece of paper on the "fire.""

24 karat | Sebastopol, CA




I love the product does not fit decor...

"The reflection of the mirrow in the back...does not make it look like real flame/fire.It is just good for decoration I guess!"

Howard Z. | Miami,Florida

so easy to install,works great

"we use our to heat our room,it looks great,[...] my sister has one and we have two."

little jewel creation | mansfield,texas

Very Realistic firelog and motion fire.

"Just the right product for creating our own supplimental heat source for a room needing additional warmth and in an attractive and functional way."

Tom the idealist | Osborn, MO

Just what I was looking for!!!!

"I just love it...My home is all-electric so I had to always burn wood or those expensive logs and there was always the slight smell of the smoke or fake logs. This unit is clean and will pay for itself in no time. Prior to receiving the unit I had prepared the fireplace so when it arrived I took it out of the box, placed it in the fireplace and turned it on. Just that simple. Our winters are not necessarily cold but they are a damp/cold and it takes the chill out of the area. My model was not the expensive one but the flame is realistic enough and works great!"

Vicki D | Houston

Love it, love it, love it!

"Love this fireplace. It looks realistic, but the best part is that it heats the entire living room! Once I noticed our house heater never turned on! It is great. Would buy another one if needed :)"

Laura the yoga lady | Lincoln,NE

I would recommend this fireplace

"Found the fireplace to be realistic."

Bob | Chicago

Beautiful Effect

"I am not a winter person and have grown tired of the mess, smoke and expense of a wood burning fireplace. The Dimplex 23" doesn't fit correctly in our fireplace but was the most cost effective one to buy and we are happy with it. I only wish it would give off more heat."

Pat | Converse, TX

Great fireplace insert

"Very Please with the product - looks great and very easy to use. A bottom blower rather than a top blower would have worked better in our fireplace to put out better heat."

Terry | Montgomery Texas


"fireplace insert very easy to mount and use i built my own mantle assy and just slipped the insert in place i have had many compliments on the completed package and since fl. had one of the longest cold spells in a long time it worked great and was very economical to use we ran it 24/7 over 2 weeks."

toymaker ron | port richey fl.

We really love our insert !

"We received our insert right before Christmas. After years of buying firewood and having to tend to the fire so much,this was indeed a very nice change. The heat could be a little better but it is vey cozy and it does heat up after being left on for a while. It has been very reliable and most of our friends never realized that it was not a real fire. All we need is a smoke type smell."

Rocksteady | Toledo,Ohio

It's clean energy!

"I love the way it looks and the ease of maintaining the glow!"

Grandma | Newport, OR




Good Buy

"My woodburning fireplace has an out of date chimney liner. I really didn't want to pay the expense of converting to gas and I came across this electric insert. The flames are semi realistic but the embers look very real. Overall it creates a nice ambiance, I've had many compliments on it. It took 5 minutes set up, if that- Just insert and plug in. I've had it for several months and I am very happy with my purchase."

Crystal | Oshkosh, WI

Best thing I've done for my restaurant!

"Helped solve a problem I had with using an existing fireplace in my restaurant without having to continue to stockpile wood. Realistic, and easy to set up and the customers cannot tell the difference between the real thing and this! Satisfaction in the product that I purchased the bookcase model for my condo."

Patrick's Bayside Grill | St. Pete Beach, Florida

Great buy

"I bought this mainly for the ambiance and am very pleased. It does put out some heat but the blower isn't strong enough to really move it through the room. Overall I am happy with the firplace."

Harleychic | Hot Springs, AR

Its looks like a real fire works great



It may not heat the house, but..........

"Can't expect a blast furnace. Eliminates the ashes and the problems they cause with my son's allergies"

Cowboy | North Richland Hills, TX

Great product, has realistic flame.

"I is ideal for our den (13 ft by 17 ft). It heats this space very well. [...]. The directions were very clear and it was really easy to install. If we needed another fireplace like this in the future, we would buy here again."

Bill and Carrie | Raleigh, NC

I would recomend this product to anyone.

"Excellent product, [...]I would recommend it to anyone. i am planning to purchase another later in the year..."

richc | ocala, florida

Just what we needed!

"This is a nice, attractive and useful item that has enhanced our basement living space. It fits perfectly into a faux fireplace and helps to heat an area of our home that is often chilly."

Jazzyshooter | Queens, NY

True Love

"This is a great product! As you can see, you can really dress up an electric fireplace. Since I live alone, it's great to heat my living room and gives me a very peaceful feeling watching it. My black lab loves it too and will lay in front of it when it's turned on. My sister was so impressed, she's going to order one too!"

A Nana of 4 Grands | Strafford, MO

love it, love it............

"Gives wonderful atmosphere when we don't always need the heat in Houston........."

Kingwood home lover | Houston, Tx

Great unit - Just what I expected!

"This is the second Dimplex unit I have - The first I have had for 3 years in a stand alone mantle in my massage room - this one I used in the wood burning fireplace in my new residence. Both are amazing. It is nice to have the ambiance of a fire without a mess."

magda | Dallas, TX

looks bigger than is

"we did measured our fireplace and reviewed with your dimensions but still seemed it should be bigger i wanted for heat in a small living room and it doesn't really even heat the area, the flames are very realistic looking, i really wished it gave off more heat wish i could exchange for something better but i also have a budget so that leaves me out I guess. [...]"

debbie | rocky mount NC




Very good heater.

"I replaced my gas heater with this unit, it works real good in my sun room, was surprised how quiet this unit operates, my electric bill runs about the same with or without this on, was impressed at that."

andy | Ft Worth, TX

The authentic looking fire is excellent,

"love the look, especially when the room is dark. The amount of heat output is low, but my real purpose for purchase as the realistic look without installing a gas log or continuing to burn wood."

llb | Jacksonville, FL

Great Product

"I purchased an insert for my existing fireplace and it was one of the best home purchases I've ever made. It warms the room while giving a very lifelike flame. The unit stays cool so I don't have to worry about my daughter or dogs burning themselves. I have had numerous compliments. When my uncle saw it, he used it to convince my aunt to get an electric insert for their fireplace."

Jodi P | Des Moines, Iowa

So REALISTIC !!!!!!!!!!!!!

"This is a wonderful realistic flame!! The heater saves $$$$ over central heat. Recommend this product highly!!!"

cadsedan | Greenville , SC

Cool looking but noisy

"This fireplace insert is attractive and looks realistic. However, the heat given off is minimal even for a small living room, and when the heater is on, it makes a significant noise. It is great as a decorative addition to a living room but not as a heat source."

Sandy | Washington

Fantastic product!!!

"This fireplace is the perfect fit for our 32ft 5th wheel travel trailer. It is very attractive, easy to install and it keeps us warm and cozy without the furnace. There is no annoying fan noise. Great remote control."

Fuzzy | Santa Rosa, CA

Electric is better than Gas

"It is a great fit in the space of our old gas unit."

Rebel Becky | Tucson Az

Love my fake fireplace!

"I renovated my kitchen, dining, and living room recently. In the living room I built a large entertainment center to display my art, store items, house the tv, and at the last minute decided to include a small fake fireplace. I ordered the dimplex and love it. It was easy to install and as far as I am concerned looks very real. All guests I have had here since it was completed have loved it as well and think it adds a wonderful feel to the room-not to mention the look. Very satisfied!"

JJ | Florida

Love It

"Almost everyone who has seen this fireplace in my foyer loves it and can't believe that the flames aren't real."

Bumpop | St. Louis, MO

We LOVE our Electric Fireplace Insert--

"We LOVE our fireplace insert......It is very realistic, was very easy to install and works well. Unfortunately it does not give off much heat....."

John | St. Louis

Love it!

"We have a beautiful "real" fireplace, but never burn wood (too messy). When oil prices went way up, I researched getting an insert for it so we could use it to supplement our heating costs. This was the perfect solution! It was VERY easy to install ... basically no installation necessary, just put it in place and plugged it in. We use it often in the room we spend the most time (living room), and this allows us to keep the thermostat turned down a few degrees. The simulated flames and real looking logs are an added benefit. Looks much better than an empty fireplace!The cost was reasonable, customer service was very responsive[...] I'm very pleased!"

Kriss | Maine

It Fooled Our Friends

"Shortly after I installed this unit in the recess of an artificial fireplace in my home, I had friends over for a party. Every one of them thought that I had installed a gas fireplace insert. The flames and glowing logs are very realistic. The Dimplex won't raise the temperature significantly in a large space, but the heater does the job in taking the edge off the living room and making it much more comfortable without turning up the thermostat. The remote doesn't even have to be pointed at the unit to turn it on and off. Just press the button wherever it sits and you have an instant electric flame show."

Dan | Rochester, NY

We love our electric fireplace--Florida

"We never thought we would need a fireplace in Florida but this winter has been exceptionaly cold and our electric fireplace is just enough to take the chill off and keep three rooms very comfortable without getting overly warm."

John the Clock Collector | Navarre, Fl

What was once hope is now a reality.

"It fills our need to have the warm feeling of a fireplace without the smoke or fumes that combat our allergies. It's not only aesthetically pleasing but very functional with its heat source."

Uncle Joe | San Jose, California

Nice addition

"Provides a pleasant atmosphere."

Skoal | Richmond, Va

I was very pleased with this product.

"I replaced a risky gas log in a old style unvented fireplace in my living room with the electric fireplace insert/log and am very satisfied with both the performance and appearance of this product."

Sharon | Corpus Christi Texas

Great Addition to our Living Room!

"We inserted the electric fireplace into a 91-year old fireplace wood holder space attached to our wood-burning fireplace. The elctric insert is multi-functional for us. It looks realistic, provides the extra heat we need in the living room, & can be used when it's too cold outside to use the wood fireplace section. We'll definitely buy additional items to use in other rooms!"

Susie | Blue Springs, MO

Very nice looking

"It is decorative and fills a space in a cut stone fire place that should have been designed for wood burning. It is cleaner than wood burning and looks pretty. It would be nice if it was a little warmer."

Fireplace opening solved | Euclid, OH

great fireplace insert

"I've receaved many compliments on how real the flame looks and I'm impressed with how little it effects my electric bill."

mrbewsher | attleboro Massachusetts

Fantastic and affordable

"It's fantastic! Everyione thinks it's real. A great heater."

Freddie Boy | Chicago,IL

We LOVE our new fireplace!

"It adds so much to the ambience of the room!"

Lisa | Jonesborough, TN

Excellent Product.

"The product serves well as supplemental heat for my living room/dining room. It also serves as ambient lighting and is an attractive alternative for a non working fireplace."

Kim | Cincinnati, OH

nice addition to any room

"It adds a nice romantic touch to our bedroom and even in Arizona it helps take the chill out of our room at night."

Marj | green valley, az

Awesome Product

"This product works amazing for its price. I use this fireplace for my home office which is a 9'x 15' room and it heats it up real well. I don't have to worry about the messy cleaning of the fireplace and it looks wonderful with the fireplace screen I got for it."

USarmyGuy1 | Columbus, GA

Atmosphere enjoyment without work!

"I use the foreplace insert to take the chill off the room. It is very realistic looking. Does not have enough adjustments for an existing fireplace...I had to put a 2x4 board behind the back legs to get the heat to move into the room. The heat could not be aimed where I needed it...I think I will enjoy it."

Gatorboots | Gainesville, Fl

Love the Fireplace

"My family uses the fireplace as a supplemental heat source and it not only helps to heat up our living room but is decorative too. Makes our living room look cozy!"

Pam | West Chester, PA

happy w/purchase

"use the fireplace in my business & love it!"

trixie | crescent city ,ca

Surprisingly nice!

"Nice little "fake" fireplace. This was bought for a rental because fire and renters don't mix. It stood out in the original fireplace, but I used spray paint to make the interior black and it looks great! Nice addition! [...]"

sue | Winchester, TN


"We have this fireplace inset under an antique mantle, on top of paving blocks...looks great, almost gets too it."

tat126 | Perkasie,PA

DIMPLEX Better than real

"I was tired of waking to dead logs and a cold room. My Dimplex insert is attractive & warm. MY 20' X 45'space stays warm even at 10 below. NO longer the late night log run. My animals & I are safe and warm no matter the time or temperature. So realistic,sometimes I STILL get up to add a log! THANKS DIMPLEX"

MODJILL | St. Paul MInnesta

Elagance and Functionality

"The Dimplex 23" Standard Electric Fireplace Insert/Log Set is an affordable way to bring the warmth and ambiance of a real fire to any room in your house. It is light, and easy to set up. I opened the box, inserted it in my living room fireplace, and had running. Just that simple! It is also a real money saver. I am able to turn down the thermostat because it produces enough heat for my large room. One of my best purchases. Better than a real fire because it is cleaner and there is no draft. I just miss the crackle."

Cheryl Dealing with Winter | Guilford, CT

Looks good but makes a light noise durin

"Pretty easy to install, I had to bend my flew back to get it to fit in the hole. When the room is quiet you can hear the fireplace, it's not to loud but it's kind of annoying when your trying to read. But when the TV is on you don't really hear it. That being said it looks very real and I'm happy with it."

danooo1 | College Station, TX.

Works as supplemental heat

"I use the fireplace in a lower level of the house to replace the existing wood-burning fireplace. This makes an attractive addition to the room, and adds some heat. It is NOT a relacement for an existing heat source, but does add some much needed heat."

cold bottom | Longmont, CO

Much better than I expected!!

"I turn the fireplace on as soon as I get up in the morning in the fall and winter. It makes the place cozy for our Portland rain and dampness and really cheeers me up! My grandson didn't believe that the flames weren't real and finally put his hands on them and was amazed when it didn't burn him! Everyone who comes in thinks the flames are real. I am SO happy that I got this! Thanks for a great product!"

Joan the sopano | Portland OR

Comfy and cozy, great atmosphere

"I pretty much use this product daily, the weather in Buffalo this time of year can be brutal,plus my house is a little drafty in the winter because it's an old house, so even with the furnace on this helps keep my house comfortable and cozy."

MsBell65 | Buffalo, NY


"everyone who has seen it loves it!!!!!"

ally | orlando fl

I Love It!

"I moved into an older home with a fireplace but was so dissapointed to find out it was not usable. I went on line and found this product. I have to tell you it was the best thing that could have happened! All friends and family think it is so cool. It is a breeze to set up, it looks really good. I love that you can use it all year long because you can run it with or without heat. There is no mess from wood or ashes to clean and I live an area that frequently has "spare the air days" when it is illegal to use a wood burning fireplace. This was the perfect solution for me and I would recommend it to everyone!!"

LuLu | Alameda, CA

I would buy this product again and again

"I bought this to put in our fireplace. It is so realistic. We don't actually use it for heat as we live in Florida, but it is there if we need it. I have it on all summer too. It is just so calming to look at. We love it!! Thank you for making it look so GREAT!"

Bonnie | Palmetto, Florida

Looks like a real fire

"I love my fireplace now. Whenever I am home, it is on."

Everybodys mom | Florissant, CO

"love the realistic look"

"Loved everything except the Hi heat goes off when it gets hot and won't come back on unless we turn it off completly and let it cool then it will heat for about ten minutes and goes off again..It will work ok on low but won't heat this room very well..Thanks"

Rev | Amarillo,Texas

Convenient, Hazards Removed, Attractive,

"We added one, then another, so both of our home fireplaces have your attractive, ingenious fireplace insert. I'm amazed that I didn't know to do this before! The mess and the significant cost of firewood is gone. The cozy warmth adds an inviting charm that we really enjoyed with the family gathered at Christmas 2009! Thanks for the chance to review your product and share the joy of an electric fireplace insert!"

Dave 10 Mile | Edina, MN

Dimplex is the industry leader

"We bought our insert and made our box with a mantle. Everyone that has seen it thinks its real."


We love our Dimplex..

"We love our Dimplex .. we leave it on practically all the time. Th blower could be stronger but it is great.. Wish we had bought it years ago."

Rolls-Royce | New Brighton, PA

The flames look so real!!!!

"I love the look and feel that the unit gives my living room. the flames are so realistic that you think it's a real fire! The remote control is great to turn it on and off from across the room. Friends and family have commented on how nice it looks!"

Jan | Vine Grove Kentucky

Great effect and great price.

"This was purchased for a decorative purpose and I am very pleasntly surprised at the realistic flames. The heat from the fireplace is very small, but that was not why I bought it. It was very easy to set-up, the price was very reasonable, and I am very happy with my purchse."

Diva17 | Kensiington, MD

Just Love it

"We use the fireplace to warm the common area of our home, It does the job fine."

Ro | Oklahoma

Great for Winter Snow Times

"Wife and I enjoy using it to simulate an actual fire. I haven't tried it for supp heat since I don't have a dedicated circuit available. We are retired and it's great for our needs."

Cbuck | Bristol TN

More than I expected.

"We are truly enjoying the Dimplex log insert unit. It was easy to install and the flame is so realistic. It adds so much to our family room, and the look is definitely more than I expected."

JW | Cedar Hill, Tx.

Good Looking Insert

"We had an operating fireplace that was tired. We replaced it with this insert. It looks great and is very well priced"

Big Pine Phil | big Pine Key

a good buy and looks great

"fireplace is set in an antique mantel in the living room"

kib | chesterfield virginia

Allways a cozy fire.

"I use it whenever I want a cozy atmosphere in my family room. No mess to clean. Just on when I want it and off when I don't."

Nancy R | Rapid City , South Dakota

Dimplex Electric Fireplace insert

"The product is very realistic looking even when the flame is off during the day. The heat emitted from it was a little less than expected but still nice."

Good deals | Louisville, KY

This product is so realistic, WOW!!!

"All I can say is this is the greatest product, I was actually shocked with the realistic effects. I had it installed for the Holidays and everyone thought it was a real fire in the fireplace, they would even go to touch because it was throwing out heat. I would suggest anyone buying it, get it you won't be sorry."

Jennie the believer | Trinidad CO

Nice accent piece, plus function!

"It does exactly what we intended it to do. We purchased it to fit into our sealed fireplace and give us warmth in our living room while we relax. I have no complaints. Impressed by the warmth!"

Anita warmth | Pennsylvania

you wont use my review

"certainly does not give enough heat as I was lead to believe on the website!"

msvic | Oneonta NY

Chillin' in Toledo

"I purchased the insert mostly to fill the void of a woodburning fireplace that I haven't used in years. I thought the fact that it actually would supplement my heat would be a bonus but unless I'm actually sitting in front of it, it really doesn't help heat the room much. It's "cute" but I am a bit disappointed, especially for the price of the unit."

pegasus | Toledo, OH


"I love this fireplace insert I have it in my living room in an old fireplace and it looks really nice and I am going to buy one for my bedroom next. It has saved us money on our gas bill and this has been a very cold winter. I have not had my central heat above 68 degrees and our living room is 400 square feet."

Angeladye | Kansas



Gary | Montana

Beautiful and cozy

"I love my fireplace. It adds a cozy glow to our living room and is very realistic."

pammajamma | San Jose, CA

Love the cozy feel it gives to the room.

"It gives the feel of a real fireplace."

remodeler | Herkimer, NY

Better than carrying in wood every day

"I Got this for my parrents who love a fire, but are a little old to clean up the mess and carry in wood , They love it and say its great . they turn on the heat and say it even feals real . They are verry happy with this unit .."

looking out for DAD | Rockport,Texas

It does look real!

"If the unit put out decent heat, I'd give it five stars. It looks very realistic, and people are amazed when I tell them it's electric. But the heater does pretty much nothing. It feels somewhat warm right at the unit, but there's not enough heat (or enough force from the fan) to throw that heat into the room. And if you put a fireplace screen in front of it to make it more realistic, you don't even feel a draft from the fan. It would also be great to add some crackling sound effects -- nothing too over-the-top, but just that good "crack!" that you hear from a real fireplace once in a while. Overall, I'm pleased -- but I couldn't recommend the unit to a friend. The lack of appreciable heat is an important deficit."

TeeMitch | Spokane, Washington

I was very much surprised at the quality

"Deoorative Fireplce"

Judy | Iowa

One wasn't enough!

"I bought one for myself a few years ago to put in an antique mantel and have used it a lot and love it. I recently bought one for a friend's new condo to replace the woodburner in her fireplace. I put it together and inserted it myself. She absolutely loves it. It adds great clean ambience to her new home. I'd love to have a stove like it for my basement TV room."

cache | Montana

Good looks at a reasonable price.

"[...].Very pleased with the looks of the unit. Could use a higher speed fan to move the heated air out into the room further. Think it would do a good job of heating a closed room, but our room has three openings and that's asking too much of the unit."

bunkei1 | Seatac, WA

I would recommend this product to others

"This product is very simple to use and set-up. It adds a very warm feeling to the room with the realistic flame. I have received several comments about this product."

KW | East Dublin, GA

This makes #2!

"We have a freestanding franklin fireplace and just love it. We liked it so well that we decided to get a built in for our TV/stereo cabinet! Does the best to get the chill out of the room in the mornings. We would buy another in a heartbeat!"

Jim | Sunrise Beach, TX

Realistic Flame

"I use the insert as added heat for the livingroom. It has a realistic flame setup"

HD | North Dakota

I Would definately buy this product agai

"We use this as a back up heat and just for looks."

td | Grayson Co kentucky

Enjoying the fireplace insert

"Our fireplace insert arrived on time and in good condition. We have enjoyed it thought out the holidays. We bought it mostly for the look but the added warmth is a bonus."

tulipkay | Ft. Worth, Texas

My hearth is never cold!

"Absolutely love this product. My fireplace no longer looks like a dark forgotten corner of the room. The heating function is optional so you can run in summer for ambiance. Heater works fairly well, though I have it in a very large room in a poorly insulated house, so you may find it works better for you depending on the room. Guests haven't known it was electric until I pointed it out to them.Probably my favorite thing is that unlike a real fire, I can switch it off if I need to leave the house or want to go to bed, without any worry that my pets will get into it. And it comes with a remote (just on/off function, can't adjust heat setting).Overall a great addition to my living room, it always feels cozy and welcoming!Also, this site has best price around."

Layzool | Dallas, TX

"Grandma Loves It"

"Grandma thinks it's better than the real thing. She otta' know she's 93 years old."

Grams | Coeurd' Alene,Idaho

Had it a year, and still happy!

"[...] it was so easy to set up that I did it myself and surprised my husband when he got home from work. We've had it a year, use it often and love the look. However, the heater doesn't really work well in our great room. Since we live in Florida and mainly wanted it for ambience, it is perfect!"

Gator Nana | Melbourne, FL

I love it!

"Does not fit my space, by a fraction of an inch, but still looks great with the firescreen in front. I got it mostly for looks but the heat output is perfect to take the chill off in a small area. Can definitely feel the difference when I walk in from another room."

crossbound7 | Arlington, TX

performed as advertized

"works well"

ron | ohio

Dimplex Warms Your Soul !

"The lights are low the day was long and the fire looks warm and inviting. Gather family and enjoy an evening without the hustle and bussel of the day."

Diana | Gulf Breeze, Florida

Really nice fireplace!

"Shipped quickly and with no damage.. Got a nice end of season price on it.. Revived our old river rock fireplace by putting an this electric fireplace in it, and looks great."

B Jo | Oregon Coast


"We really like it. It looks good and is very easy"

David | Fayetteville, Ga

A Better Way to Enjoy Your Fireplace

"The Dimplex is attractive and we can use our fireplace much more. We have stringent "spare the air" days in San Jose, CA, so the Dimplex is getting more use than our fireplace ever would."

Dave the writer | San Jose, CA

I would by this again without doubt

"I am thinking of buying a second one but larger. It does put out heat but not enough in the large room I placed it in. I will purchase a larger one for this room and move this one to the other."

shay | abilene, texas

Love It!!!!!!

"I wanted this fireplace for the ambiance and extra heat. For the price, the heat source is great. The ambiance is beyond what I had hoped for! My neighbor comes over just to look at it! He is stuck with a wood burning fireplace and all the hassles!"

Plado | New Douglas, IL

Oh, you fixed your fireplace.

"Set up was easy. I pulled this out of the box, plugged it in, and turned it on. Others complain about the limited or not enough heat, but I have not found that to be a problem. You just have to make sure the heat it makes is being blown into the room, not up the chimney. I also have a ceiling fan to circulate the heat down from the ceiling, which I would recommend if possible. In my opinion it looks great and is an excellent supplemental heat source. This unit fooled almost everyone at first glance over the holidays. And it kept the room it was in, the warmest room in the house. Well worth the money. I would also recommend this to families with small children, it is much safer than wood burning or gas. We are very happy!"

Fazzbot | Chicago, IL

I'm loving it!

"It's been a great addition to an old wood fireplace that was losing more heat than it provided. The insert is warm, comfortable, attractive and there's no wood mess! - at an affordable price."

Sue | Vernon, BC

an ideal product

"Sorry we did not purchase one sooner"

Sal | Hamden Connecticut

Installed in minutes with ease

"We use this product in a fireplace that smokes every time we build a fire in it. The Dimplex 23 electric fire/burning set gives our room the look of a roaring fire without the smoke!! Just turn on the switch and you have a great fire without a fire. We couldn't be happier with this produce. The heat given off is incidental."

Skeet | Livermore, CA

Just perfect

"I purchased this as a gift for my mom. She loves it. It looks beautiful. We are both very satisfied."

K Schiavone | Morrisville, PA

Existing fireplace MUST be measured.


Poppa | LI NY

Perfect Fit

"We bought this as a gift for my Mom. She loves it and it fits perfectly in her old fire place."

Midle child | CT

Attractive but size matters

"It's too small for our fireplace. Could be longer and it would be more attractive. We have screen in front which hides the size problem. Would be nice if heat switches were on remote. Location is awkward."

tennis bob | Laguna Woods CA

Great Product Just as Advertised

"[...] ease of setting up wasgreat. Very attractive in fireplece with nice realistic flame. would highly recommend to others"

sparky | Louisville, Kentucky

I am very pleased with the insert.

"I turn it on and read or watch a DVD and relax. I live in an area of seniors and see physical pain and emotional suffering all around me. The realism of the fireplace helps me shed the cares and rebuild for what is ahead. I have been in my home for 5 years and am so glad that I finally ordered the insert. The heat it give is just enough for these Arizona "winter days." The remote is great. It's a wonderful product. Thanks for making it"

Busy lady | Sun City West, Arizona

Great gift at a great price!

"We bought this as a gift for my mom and dad. They have a fireplace in their upstairs bedroom which has been a hassle to clean and carry wood up to and hasn't gotten much use. This insert is very realistic looking and puts off a nice amount of heat. It was very easy to install!"

Michelle | Indianapolis, IN

So real like.wonderful product!

"Have been looking for a fireplace insert for about 3 yrs now. I saw this and though I would try is so realistic and easy to set up. I consider this one of my best purchases for the yr 2009.[...] I would reccommend this to all my friends and family."

Craig | La Vernia, Texas

Just what we needed for rec rm

"e were so impressed with it and when our doughter seen it we purchsed one for thier bed room fire place keep up the good work"

Sal | Hamden & Madison CT

We are very pleased.

"This fireplace gives atmosphere, while providing warmth."

Rackus | Florida

Affordable Insert

"This is a great fireplace insert for the money. I use it as supplimental heating in my basement where is have a decorative fireplace."

Rosebud | North Arlington NJ

Perfect for my BnB Fake Fireplace.

"I purchased the Dimplex to inhance a fake fireplace in one of my BnB rooms. My guests have complimented me on the realistic fire logs .. perfect for a romantic evening. I like it as it puts out some heat, as if logs are really burning. And there is no clean up."

Rhinestone Rose | Wrightwood, Ca.

Great Product and so easy to install

"This is a very good product for the price. My family just enjoys this very much. I use it every day since it is so easy to use just turn on and enjoy. I love it has no smoke smell or dangerous open flame."

Tom | Lakeland Florida

I wish I had it sooner!

"It looks so real and we get lots of compliments. No more muss and fuss building a fire and cleaning up afterwards. This does it all at the flick of a remote control. It is a plug and play device and that's all the patience my husband has anymore. We just love it."

SLB-Texas | Grapevine, TX

Easy to install and looks great!!!

"Blower design for heat would be best at sides or bottom for max use. Most of my heat goes up my chimney instead of coming out into my room. Love the look however and still enjoying the overall look and have recommended to others. One has already bought one of your fireplaces."

Connie | Brunswick, GA

awesome product

"This is an awesome fireplace insert. It is the morst realistic flame and with the remote control it is perfect. The only regret is that I did not order it sooner."

Happy Go Lucky | Denver, Colorado

better than expected

"We live in a moderately warm climate and when there is a chill this insert is great to relieve the chill. It also looks great in our exsisting fireplace"

xavion | padre island , texas

Great product for the price

"Great product for the price. Blower did not put out tons of heat, but still ample. Blower is a lot quieter than expected. This company will absolutley have my repeat business."

Pup | Fort Worth, TX

It's perfect, it warms my heart!

"Our new fireplace is being used to heart a 14'X 20'room. We used to have gas logs in the brick wall, but in remodeling after we were flooded from Ike last year, the gas line was cut, so we needed an electric heater. We love our new Electric Fireplace, it is very realistic and really heats the room. We really like the remote control."

The Queen of Devices | Houma, LA

very nice, exactly what we wanted

"[...]every thing was tops."

Deno | Tonganoxie, Kansas


"Comes in one piece that I could put it in my fireplace by myself."

Mille | Ada Ok

Adds to my living room

"[...] Was very easy to install.So far have not got the remote to work but not a big deal. Does put off enought heat to keep you warm when you set by the fire place.But it looks great. Especially with the lights are down low."

lazy lacy | Farmington, NM

3rd Order!

"I am changing my fireplaces from gas logs to electric where I can enjoy the "ambience" all year long!"

Mark | Atlanta Georgia

Why did I wait so long

"We've had a wood burning fireplace,and recently built a new home with a gas burning fireplace. We had the gas unit removed and installed the electric fireplace insert and could not be happier. It does everything the other's did without the mess and constant expense, and it looks better too."

Bill | Clermont, Florida

Three is a charm.

"We have three of these in our 200 yr old colonial home. They are perfect and give us the back up we need for this old stone house. They are easier than hauling in the logs and hauling out the ashes. We started with one in our "big room" and have added the other two to our library and dining room. I can't say enough good things about your product."

Constance | Chester Springs, PA

close to perfect

"Just received this yesterday - wow! Passed all my expectations. Would like to have had alittle more heat but is fine for my smaller living area. Very impressed with this product"

Queen B | Fillmore, Ca

Perfect- just what I needed!

"Makes a drafty living room cozy for watching TV without having to over-heat the whole house."

Dapammie | Chicago, IL

Quality Dimplex Heating at Great Price

"One of our top sellers, the Dimplex 23" standard log set offers quality at an affordable price. Approximately 23" wide and 20" high, it fits most standard size masonry fireplaces. This unit comes with an on/off remote control and low/high heat settings. Our customers really like the optional trim kit that is available for this log set since it helps fill gaps around the fireplace opening. Bottom line: Great for converting wood burning or gas fireplaces to electric"

AK | Florence, AL

© 2019 Electric Fireplaces Direct and Net Direct Merchants, LLC. All rights reserved.