Electric Fireplaces Direct has been offering the highest quality products paired with an unmatched expert consultant service since being founded in 2006. We take pride in offering a wide assortment of electric fireplaces, mantel packages, fireplace tv stands, log inserts and freestanding stoves/heaters. We realize how choosing a fireplace for your home can seem like a complicated process and that’s why we are here to assist you through every step of the process, from selecting, measuring and purchasing. If you choose to entrust us with your business, we will fully support you as our valued customer.

Commitment to personalized service

Not only will we answer your product questions before your purchase, we will take care of you after the sale. From technical specifications to delivery questions, help with installation, to damage, to warranty or return coordination, we are willing and responsive.

Expert Advice

Our staff knows what they are offering and will offer friendly, informed answers to your questions. From general information about electric fireplaces, to specification issues, to product comparisons, do not be afraid to challenge us. If we do not immediately know the answer to your question, we will research it and respond quickly.

Quick Shipment

Because we are electric fireplace specialists, we are able to deliver your purchase quickly (and FREE!). Many of our items are stocked within our warehouse and are sent within 24 hours of your order. Other items are shipped in just a few days. If we run into a manufacturer delay, we will let you know.

110% Price Match Guarantee

Purchase your electric fireplace with us and we’ll make you this promise: If you find a lower price, contact us and we'll match it.

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Satisfaction Guaranteed

Electric Fireplaces Direct is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in electric fireplace specification and selection. Each member of our team is empowered to make your experience a positive one.

Electric Fireplaces Direct will refund 100% of your purchase amount minus return shipping should you be dissatisfied with any electric fireplace package. Learn more about our return policy.