Electric fireplaces are a stylish and convenient way to enjoy the comfort of a fire—without the mess. But what happens when your electric fireplace suddenly stops working? Don’t worry. Whether your flames aren’t showing, your heater isn’t blowing warm air, or the remote won’t respond, this guide will help you get things back up and running.

We’ve outlined the most common electric fireplace problems in an easy-to-skim FAQ format, along with quick DIY fixes and troubleshooting tips. These answers are optimized to help you find exactly what you need—fast.

Quick Troubleshooting Checklist

✅ Plugged in securely

✅ GFCI/circuit breaker not tripped

✅ Remote batteries replaced

✅ Manual controls tested

✅ Unit reset (unplugged 10–15 minutes)

✅ Vents cleared and thermostat adjusted


Bedroom with large electric fireplace.

Electric Fireplace Troubleshooting: Frequently Asked Questions

Why won’t my electric fireplace turn on?

This is one of the most common electric fireplace problems. It may be due to:

  • Loose power cord or faulty outlet
  • Tripped circuit breaker or GFCI outlet
  • Blown fuse inside the unit
  • Overheating protection mode activated


Quick Fixes:

  • Try a different outlet or test the current one with another appliance.
  • Check your circuit breaker panel and GFCI reset buttons.
  • If your fireplace has a fuse, consult your manual for replacement steps.
  • Let the unit cool down, unplug it for 10–15 minutes, and try again.

 

How do I fix my electric fireplace heater if it stopped working?

If the flames are working but there’s no heat, it could be caused by:

  • Thermostat turned too low
  • ked or dirty intake vent
  • Tripped thermal safety switch
  • Internal heating element failure


Quick Fixes:

  • Increase the thermostat setting and wait a few minutes.
  • Clean vents and filters.
  • Reset the unit by unplugging it for 15 minutes.
  • If no improvement, the heating element may need professional replacement

 

What causes the flames to stop working in an electric fireplace?

If your electric fireplace flames stopped working, check for:

  • Burned-out bulb or LED strip
  • Loose wire or connector
  • Flame motor malfunction

Quick Fixes:

  • If your fireplace uses bulbs, open the unit and replace them per your manual.
  • For LED-based units, contact the manufacturer if the LEDs are not replaceable.
  • Listen for unusual noises—if the flame motor is jammed or broken, it may need professional service.

Person sitting in an arm chair in front of a linear electric fireplace fully recessed in a bump out wall.

Why does my electric fireplace keep turning off by itself?

This typically happens when:

  • The unit overheats and shuts off for safety
  • Vents are blocked
  • There’s an internal wiring issue


Quick Fixes:

  • Ensure at least 3 feet of clearance around vents.
  • Clean dust and debris from vents and filters.
  • If it continues, schedule a technician to check the wiring or control board.

 

My electric fireplace remote isn’t working—what should I do?

Remote issues are usually caused by:

  • Dead or weak batteries
  • Lost pairing with the fireplace
  • Obstructions between the remote and sensor
  • Wireless interference


Quick Fixes:

  • Replace the batteries.
  • Re-pair the remote with the fireplace (check your manual).
  • Make sure there’s a clear line of sight.
  • Try using the manual controls to isolate the issue.

 

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Why is my electric fireplace making noise?

Some noise is normal, but excessive sounds may indicate:

  • Grinding or buzzing from the flame motor
  • Rattling due to loose internal parts


Quick Fixes:

  • Inspect for loose or misaligned parts (only if safe and comfortable to open the unit).
  • Contact support if the noise is persistent or the fireplace is under warranty.

Large linear fireplace recessed into the living room wall.

Why does my electric fireplace smell?

It’s normal for a slight burning or chemical smell to occur during the first few uses of a new electric fireplace. This is usually caused by:

  • Residual manufacturing oils burning off
  • Dust on internal components being heated for the first time


Quick Fixes:

  • Run the unit on high heat in a well-ventilated room for 30–60 minutes
  • Gently wipe the exterior with a damp cloth to remove any residue

Read more about what is causing smells and how to get rid of them. 

Caution:
If the smell persists after multiple uses, or smells like burning plastic or wiring, unplug the unit immediately and contact customer support.

My electric fireplace quit working entirely—what now?

If your electric fireplace stopped working completely:

  • Confirm power to the outlet with another device
  • Test both remote and manual controls
  • Try a full reset: unplug for 15 minutes
  • Inspect the fuse (if applicable)

If none of these steps work, it’s time to reach out to customer service or a certified technician.

Linear fireplace with white mantel in a large, bright living room.

Still Not Working? Here’s What to Do Next

If you’ve tried these solutions and your electric fireplace still isn’t working:

  • Contact our customer support team
  • Check your warranty status
  • Browse our replacement parts and upgrades if needed

Need a new fireplace? Explore our top-rated electric fireplaces with the latest features.

 

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When Is It Time to Replace an Electric Fireplace?

The lifespan of an electric fireplace can vary depending on several factors such as the quality of the product, how much you use it, and maintenance. However, there are some indicators that can help you determine when it might be time to replace an electric fireplace:

Malfunctions:

If the electric fireplace breaks frequently, despite troubleshooting efforts, it may be a sign that it needs replacement. Repairing or replacing components might be an option. If the issues continue or become costly, it may be a better idea to replace the entire unit.

Outdated technology:

As technology advances, newer electric fireplaces may offer improved features and functionality compared to older models. If your current electric fireplace doesn't have the perks you like, you might consider upgrading to a more advanced model.

Physical damage:

If the electric fireplace has physical damage, it may be necessary to replace it. Broken or damaged components can affect the overall safety and performance of the fireplace, making it a potential hazard.

Excessive wear and tear:

Over time, the appearance of an electric fireplace can deteriorate due to wear and tear. Scratches, discoloration, or fading may diminish its aesthetic appeal. While cosmetic issues alone may not mean you need to replace your fireplace, if combined with other problems, you might consider replacing it.

Energy inefficiency:

Electric fireplaces are generally more energy-efficient than traditional wood-burning or gas fireplaces. However, older models might not be as efficient as newer ones. If you notice a big increase in energy consumption or your electricity bills have risen, it could be a sign that your electric fireplace is no longer operating efficiently.

The decision to replace your electric fireplace depends on your circumstances and how you want to use your fireplace. If you are uncertain, one of our representatives can help you determine the best course forward.