Everyday Fast FREE Shipping

110% Price Match Guarantee


Electric Fireplace Mantel Packages

Not sure what you're looking for? Shop all mantel packages »

Talk to an expert

Need help finding the right Electric Fireplace Mantel Package for your living space? Call us at 866.966.1122 or

Chat live now »


Electric Fireplace TV Stands

Not sure what you're looking for? Shop all fireplace tv stands »

Talk to an expert

Need help finding the right Electric Fireplace TV stand for your living space or TV size? Call us at 866.966.1122 or

Chat live now »


Talk to an expert

Need help finding the right linear fireplace for your project? Need help with measurements or fitting? Call us at 866.966.1122 or

Chat live now »


Talk to an expert

Need help finding the right Electric Log Insert for your existing fireplace? Call us at 866.966.1122 or

Chat live now »


Electric Fireplace Stoves & Heaters

Shop by Color

Not sure what you're looking for? Shop all stoves & heaters »

Talk to an expert

Need help finding the right Electric Stove or Infrared Heater for your living space? Call us at 866.966.1122 or

Chat live now »


Talk to an expert

Need help finding the right Electric Stove or Infrared Heater for your living space? Call us at 866.966.1122 or

Chat live now »

Looking for Great Deals? Save up to 50%+ by shopping our Clearance & Closeout sections! Shop Now »

Dimplex 28-in Premium Electric Fireplace Log Set - DLG-1058

Dimplex 28-in Premium Electric Fireplace Log Set - DLG-1058

$599.99Reg. $899.99You save 33%

Questions about this product?

Our fireplace experts are here to help. Contact us for advice!

866.966.1122 | Email | Chat

$599.99 Reg. $899.99You save 33%

Free Shipping

Ships: SAME DAY via Federal Express
order by 11am cst

Delivery: 2-5 DAYS

Questions about this product?

Our fireplace experts are here to help.

866.966.1122 Email Chat

Satisfaction Guarantee

30 day return policy with no restocking fee

Key Features:

  • Premium Dimplex log set
  • Larger 28" width for use in 30" and larger fireplaces
  • Hand finished embers & logs for a realistic, pulsating glow
  • Comes with a stylish log grate made to look authentic
  • Offers supplemental heat for spaces up to 400 square feet
  • Uses a projected flame effect for more realism
  • Digital remote control is multifunctional for complete control over temperature and flame settings

Satisfaction Guarantee

30 day return policy with no restocking fee

Free Shipping

Ships: SAME DAY via Federal Express
order by 11am cst

Delivery: 2-5 DAYS

Easy Returns

Item Details

The Dimplex 28in Premium Electric Fireplace Log Set is an insert designed to offer realistic flames and supplemental heat for living rooms, bedrooms, and more. The attractive design of the fireplace insert includes a real grate as well as a projected flame, hand finished logs and embers that glow and pulsate. When people walk into the room, they will be stunned by the realism of the log insert. The remote control included with the fireplace insert is all digital, easy to use, and allows for full functionality of the fireplace insert. This attractive log insert uses LED lighting so that you can enjoy a more energy efficient option over gas logs and less of a mess compared to wood burning models.

This electric fireplace will make it easy for you to relax and enjoy a flickering, warm flame even at any time. This fireplace insert offers up to 400 square feet of supplemental heat. When customers purchase this log set, they find that it is extremely easy to set up and is realistic whether it is turned on or off. The attractive design of the fireplace insert works well in any existing wood or gas fireplace, and the realistic flames and burning embers flicker and glow just as a real fire would. Customers like the supplemental heat offered by the insert as well.


Electric Fireplace Log Set, Ember Bed, Grate, Multi-Function Remote & 1 Year Warranty

Product Details





Fuel Bed






Manufacturer's Warranty

1 Year


26.89" W x 10.2" H x 14.09" D

Shipping Weight

25 lbs










Bulb Type




Supplemental Heating Area

400 sqft

Heat Location

Bottom vent heater

Remote Control Options





Add a Direct Protect Extended Warranty (Details)


$74.99 2-Year


$119.99 3-Year

You Might Also Like


This Dimplex product includes a 1 Year limited warranty.



Ships via Federal Express.

The Dimplex 28-in Premium Electric Fireplace Log Set - DLG-1058 ships SAME DAY and is delivered in 2-5 DAYS!



Product Specifications





Fuel Bed







1 Year









Bulb Type




Supplemental Heating Area

400 sqft

Heat Location

Bottom vent heater

Remote Options


Product Dimensions


26.89" W x 10.2" H x 14.09" D

Shipping Weight

25 lbs

Product Description

The Dimplex 28in Premium Electric Fireplace Log Set is an insert designed to offer realistic flames and supplemental heat for living rooms, bedrooms, and more. The attractive design of the fireplace insert includes a real grate as well as a projected flame, hand finished logs and embers that glow and pulsate. When people walk into the room, they will be stunned by the realism of the log insert. The remote control included with the fireplace insert is all digital, easy to use, and allows for full functionality of the fireplace insert. This attractive log insert uses LED lighting so that you can enjoy a more energy efficient option over gas logs and less of a mess compared to wood burning models.

This electric fireplace will make it easy for you to relax and enjoy a flickering, warm flame even at any time. This fireplace insert offers up to 400 square feet of supplemental heat. When customers purchase this log set, they find that it is extremely easy to set up and is realistic whether it is turned on or off. The attractive design of the fireplace insert works well in any existing wood or gas fireplace, and the realistic flames and burning embers flicker and glow just as a real fire would. Customers like the supplemental heat offered by the insert as well.


Add a Direct Protect Extended Warranty (Details)


$74.99 2-Year


$119.99 3-Year



The Dimplex 28-in Premium Electric Fireplace Log Set - DLG-1058 ships SAME DAY and is delivered in 2-5 DAYS.


+ Write a Review

Exactly what we wanted!

"I was hesitant to spend this much, but Electric Fireplaces Direct was super helpful when I called asking about another model. We wanted a logset that looked realistic when off (ie didn't have a plastic film), but had a decent-looking flame for inside a fake firebox that we created inside an antique mantel. This is perfect! We use the heat only about 20% of the time, but it works well in our open-floorplan townhouse. Would purchase again - worth the investment."

Charlie905 | Washington DC

Not what I had in mind.

"The logs were very difficult to position. The diagram was not that easy to follow. The plastic panel on the back was cracked. We sent it back."

Lakeside Homeowner | Sheboygan WI

I would buy this fireplace again and again

"We put in our fireplace that never worked correctly. It's such treat have a nice fire burning in evening."

Doxielady2 | Santa Clara

Instructions Needed

"I still don't know how to turn on the heater but I use it for decoration and ambiance and it is lovely but parts are more fragile than the appear"

James Mc | Arlington Texas

Great product at a great price!

"At last a product for people of "a certain age" without the mess and constant attention of a real wood burning fire. If there was a way to add a little aroma, it would almost be perfect."

Ann | Virginia

I had no idea the fireplace would look so real!

"Our fireplace had not been used for the eleven years we'd been in our house. It is gas only and when used, you can smell the gas. A friend told me about this product and gave me the site address. I bought the insert. It took longer to unpack than to set it up. I was amazed at how realistic it looked! The first time I had guests in the house, I opened the fireplace and picked up a log...one the ladies gasped as if I were picking up a hot log! My wife and I are very happy with the electric fireplace and everyone whose seen it is amazed!"

Dale | Lawton, OK

Very nice fireplace.

"We use the product as a decorative fireplace. A local vendor quoted us $5,000 to $8,000 to replace our existing fireplace with a new sealed gas unit. My brother in law suggested we look at electric inserts and even that was going to be too much money. I looked into these log set inserts and really liked the looks of them. I ordered this unit and the whole installation process was simple and it looks great."

Scotty Boy | Bay City, MI

Love it!!

"Heats when you want. Just a flame in the summer. Perfect year round."

Dana | Ripley, MS

Love mine!

"I do not have gas in my house. This was a great addition to the warmth and coziness of my great room."

None | Sevierville, TN

I would recommend to a friend or family member

"For additional heat and looks"

Jo | Pocahontas, AR

Very dissatisfied.

"Instruction manual for set up was pathetic. First unit I received had a defective control card and we sent it back, Replacement unit had a piece missing that we will make do without. This is not a realistic looking fire."

Peter | Dallas TX

Lazy man's fire.

"If you don't like the look of an empty fireplace and are too lazy to light a fire buy this. It looks as real as an electric fire is going to look and gives off heat but don't expect to heat a room with it. It's well made but should be for what it costs. A little difficult to assemble. I'd describe it as it's a a lamp/blow dryer that looks like a fire. All things considered I'm happy with it."

Neil | Southern Arizona.

I would buy thts product again an again awrsome

"love it"

tony | killeen texas

Wish I bought it ten years ago!

"I couldn't be more pleased with my new electric fireplace log set! I'm a senior who has lived in the same house for 45 years. As arthritis made it harder and harder to carry in wood or artificial logs, the fireplace just took up space and was seldom used; and with an "all electric" home, gas logs were not an option. I really missed the beauty and comfort of a fire on cold Arizona winter evenings but now problem solved! I was able to set up the log set easily and am so happy with the look and quality of the Dimplex product as well as the ease and convenience of the "adjustments" made from the remote. Love it! Works great!"

Longtime Arizonan | Tucson, Arizona

Good product

"Remote control temperature sensing is not very accurate and thus heater is always on."

AA | Kirkland, Quebec

I absolutely love this set.

"This set gives off the glow of a real wood-burning fire. I put it in a wood-burning fire place to take the place of hauling logs into the room where this fireplace is located. I have two fireplaces in my home. One is now wood-burning and this one is electric. It quickly spoils you to just push a button and have a glowing fireplace. I am very happy with my purchase."

Susie | Kula, Maui

Just what we needed

"Just what we needed for our fireplace. Easy to set up (although the electrical connections are tiny, and I've got big, clunky hands) and realistic enough, especially behind a screen. The flat part that's supposed to look like fallen ash actually looks kind of like a puddle of vomit as supplied, but once we put some real ashes around it, it looks fine and adds to the realism of the unit. Heater isn't strong enough to heat a big room, and it makes a little bit of (fan) noise, but you can feel a bit of a "glow." Very satisfied."

Charlie | Maryland

We Love it!!!

"Love it, the realism is very comforting to come home to"

Dante | Marin, SF Bay Area.

Not easy to set up.

"This was not easy to set up. One log was broken in the box. Waiting on replacement. Batteries for remote were already corroded. It looks good enough to be worth all the trouble. If I were to buy again it would be one that is easier to set up, even if it is more expensive."

Muzzlenut | Houston, Texas

Nice set

"This fireplace has a water feature that provide a "smoke" look. Love the remote control button. Am disappointed that there is basically NO heat provided by this fireplace."

Zella | Yakima, WA

I would buy this product again

"Absolutely love this. It was going to be a chore to do propane tanks and drill through our concrete patio. My husband was leary of this but cannot believe how much ambience and heat it adds to our home w our stone fireplace. We don't have to deal w real wood or the expense of gas"

Janet | Wilmington, NC

Beautiful insert, however, flames could be more realistic.

"The flames resemble a laser light show. They do not appear realistic, as in the photo. Otherwise, very pleased with the overall product."

Cindy | Madison, OH

Love my fireplace!

"The fireplace is really wonderful once it is set up, However this is not easy to do.. Placement of logs is not clear. And items are hidden under panels of Styrofoam with no markings letting you know to lift a small piece of Styrofoam and find what you're looking for but I got through it and it was worth it"

mervyn | Southbury, CT

I'm thrilled, and so realistic.

"I just love the remote and no longer able to bring in logs so it is just what I needed"

Norma | Massachusetts

I will most certainly buy this product again I lkve it

"Customer service was great I had no problems ordering my electric fireplace."

Fireplace searcher | Dallas Tx

Realistic enough that I will buy another one.

"Overall the product delivers on its claims. Will buy one more for our home. One negative is that hook and loop stickers, for securing logs in place, are poorly placed and come off of logs and grate easily."

Len | Oregon

Shipped as promised.

"For use in rental home."

Rednecktrader | Broken Arrow Oklahoma

no i would not buy it again

"the heat output is very dissapointing"

ed | scottsdale az

Very cozy and warm

"Very easy set up. Perfect for a finished family room in basement. Looks more like an ember fire - not realistic like a real flame but works for our needs."

Grandparents of 11 | Atlanta, ga

Pleasantly surprised!

"Very pleased with the ambiance this electric fireplace insert provides. Also pleased with adding the battery operated crackler to provide a realistic fire sound."

Bren | Landing, NJ

It ia a fine produdct.

"Setting up the logs was awkward and the plug for the flat coals was very awkward. I love the glo and reflection in the cavity."

Ford | Kansas

Exceptional realism

"Purchased in order to replace a Propane gas insert in our Family Room fireplace. Simple tomassemble and install. Whether on or off provides a very life-like appearance to our brick foreplace. Fireplace is on 4-6 hours each day. The "crackler" adds a great sound feature, should be built in to the electric insert itself. I used ash from the fireplace tomfill in around the ember bed below the log grate and that added tomthe realism. Year round we use our electric fireplaces, and now own a total of 6 (2 stoves and 4 fireplaces). The ease of use, safety of use vs. a gas insert, supplemental heat, and the overall appearance make these units thenway to go!"

Rick | Conway NH

Best thing I ever purchased sight unseen! Would do it again.

"Replaced our ventless gas logs that got dangerously hot and worried us to the point of not using them at all. Now we get to enjoy a very realistic looking fireplace without the worry of a ventless gas fixture. In addition,we can adjust the heat to our liking with the handy remote control and with the optional crackler we get the sound of real burning wood."

Mike | Gallatin,Tn

Cozy presence

"This a pleasant addition to an existing fireplace with glass doors. We use it without heat when our weather is moderate but winter is still the season. We have had compliments. I*t doesn't look like a roaring fire, but more like the old coal baskets. It serves our purpose."

Hit | Texas

DLG-1058 Looks nice

"To me this is the best electric set you could buy. It could use a fan to help radiate more heat. It looks great and works nice."

Jim | Olathe, Kansas

I would buy this product again and again.

"Webs everywhere really enjoyed our fireplace insert. We do not use the heater function but it still makes the room feel more cozy."

Bobby | Rocky Mount, NC

Good buy. Very pleased with our purchase

"Delivered in two days. Very well packed. Setting it up was a challenge, but once it was set up, it performed as advertised. Looks great, heat produced was more than adequate and using the remote made it simple and easy to use."

Pineapple6 | Crossville, TN

I would buy this product again and again

"very nice"

trungn | sunnyvale

Should have bought this yrs ago

"Bought this for supplemental heat in the winter and ambience in the summer. Couldn't be happier!! LOVE, LOVE, LOVE the sound machine with it. Keeps room cozy with furnace set much lower. Find myself spending more evening time in this oo now. Very pleased with this purchase."

Miss Mouse | Happy Valley. OR

A great addition to any room!

"The product was a great addition to our living room where the fireplace has sat empty for several years. The logs were easy to set up and I loved the freedom of being able to arrange them myself resulting in a very realistic display.The product produces a moderate amount of heat, but is still really nice to back up to on a cold day. My two sons turn the unit on as soon as they get home from school and I don't have to worry about them burning the house down... at least not with the fireplace!"

Little Miss | Franklin, WV

The best

"Actually we found it half an inch too wide for our fireplace but sold it to a friend who, when she saw it really wanted us not to return it as she liked it so much."

claada02 | Montreal, Canada

Cool Fireplace

"Replaced a worn out gas fireplace insert, now I can leave the flame on always without overheating. Cozy warmth and fairly realistic, nice to have no screen or glass to intrude. Added some antique andirons, looks very "cool'."

Aonaibh | Cranbrook, BC

Very Satisfied

"This insert was easy to set up, get running and from the time I ordered it to the time I received it was a week. I was most impressed. Thank you! It looks amazing."

Sparky | Saskatchewan, Canada


"work well, the heating not very powerful, but looks nice."

Q | Santa Ana, CA

great product looks fairly realistic, needs more work

"There are ways to improve the realism of both fire and logs, also the mat, a few added design features would greatly improve the realistic appearance. I have modified mine to give that appearance, people are pretty amazed. I am a designer so the more realistic the better thats why i modified mine. even if the cost were increased to do modifications i think people wouldn't care, the more real the sales. Thanks I am enjoying it."

Rick | La Crosse, Wisc.

happy with my purchase

"I live in the hot, humid South and had gas logs which were rarely used because they smelled and were way too hot except for maybe 2 days in January. I researched electric fireplaces and decided to buy this Dimplex unit. I gave my measurements to ElectricFireplacesDirect.com and they recommended 2 log sets. Shipping was fast and the product arrived without damage. Set up was somewhat confusing and their pictures were not clear as to what log went where in the grate. It was also not noted that the grate needs to be 4 inches out from the back wall of the firebox for maximum reflection so my grate is all the way to the front of my firebox. We found this reading the instructions. The screen curtain that was there for the gas logs had to be removed since there was no way for it to close with the grate legs hanging over the edges. The ember bed did not fit under the grate in this situation either so a friend cut 2 pieces of wood, painted them black and raised the grate 1.5 inches. The ember bed slid under the heater just enough to clear the raised front edge of my firebox. I had an electrician run power from an outlet which worked out great. I did not want the power cord running along the floor. I plan to add some lava rock and fire glass to the floor of my firebox. Also, saw a suggestion to paint it black for a stronger reflection. I do notice a humming noise when they are on and will inquire as to whether this is normal. I have really enjoyed this log set and would recommend its purchase."

The quilter | AL

We like the look, but heating is not what we expected.

"We use this in a secondary fireplace more for esthetics. However, we did hope to get more heat from it. Our room is 15x24, and the heat is not felt past six to eight feet. We do like the look of it. It was easy to set up and looks great. Delivery was within three days."

Lucky at the lake | Olympia, washington

Very pleased, good quality

"Easy to put together"

Sally the nurse | Plant city florida

Replaces my old wood fired place well

"I would have appreciated during assembly to find the log numbers shown in the manual also on the logs themselves. The noise of the motor is not really disturbing but not so nice"

Juergen | Ste Julie, Quebec, Canada

Dimplex 28-inch Electric Fireplace

"I stopped using my fireplace & wanted something nice with heat to use. I researched all over the web & this by far was the best price & the customer service when calling them was excellent. The set-up was a little difficult for me as I couldn't get the logs the way I thought they looked the best. It would be nice if there were a few more logs. But, once I got it to my liking I love that it looks real & you have to get the cracking noise maker--it sounds real too! I wish it put off even more heat but nothing is perfect. The price is steep but you get what you pay for & this is about as real as it gets!"

Karen | Jacksonville, FL

Was worried that electric logs would look fake...

"These electric logs look authentic, particularly behind our decorative fireplace screen. The heat that the unit throws warms up our large great room with cathedral ceiling quickly every morning. Very happy we went with electric instead of gas."

SusieTN | Loudon, TN

It looks great

"The remote was not communicating with the base unit I followed the instruction manual to the letter without any result I called the help line talked to Selva and without her I would still not be communicating She told me how to correct the problem the resolution IS NOT IN THE MANUAL Give her a raise"

Gordon | St. Petersburg FL

Great product

"Very good website for buyers. Fast, efficient delivery right to the door as specified. Very pleased thus far. Have gotten very good compliments from visitors."

Dick the hunter | Fredericton, N.B.

Very Satisfied!

"This is a great fireplace log set! The Velcro attachments that hold the logs in place are a bit tricky to set, but they do work. We set it up in a room that has wide openings to other rooms, so the heater is not as effective as it would be in a closed room. Nonetheless, it does a good job of supplementing heat from the house furnace."

K-Ray | Wichita Falls, TX

Very Nice

"Very Realistic"


SATISFIED OWNERS of our Dimplex (DLG1058)

"A realistic, warm & inviting addition to our living room!"

JACK, "himself" | New England

We Love our Dimplex Premium Log Set!

"We use our fire logs every morning and into the day if the temperature is cool or damp, the supplemental heat source helps warm and dry our family room. Along with our fire logs we use our Crackler Sound System when company comes for a very realistic atmosphere."

Rick | Lower Alabama


"Pictures just don't do it justice. Everything fit the fireplace perfectly. IT LOOKS REAL!"

Doug | NY


"Wanted a wall fireplace and darned if they don't make them. Wanted for two person administrative office for some toasty ambiance. The boss has a floor model in is office. So impressed with this fireplace that we bought a set for our fireplace at home and got rid of gas logs."

Smith1911 | Brunswick, GA

not enough heat

"Looks good but don't count on it heating much!"

casey | Sallisaw Oklahoma

Realistic Logs But, "Flames" Are Iffy

"Glowing logs are very impressive by themselves. Looks like the real thing. The flames leave something to be desired. They repeat every few seconds. Heater is not sufficient but I didn't expect miracles since it's limited by 110v, 15amp circuit. Standard house wiring won't permit larger heaters and our fireplace is in the living room with 13 ft. cathedral ceiling. Using it for supplemental heat is futile but that didn't come as a surprise. Out of the box the motor support bracket that spins the, "flame" mechanism was bent and did not function smoothly. It was easy enough to straighten out plus I used a shim underneath the bracket so it would spin true. The bracket is very flimsy. Wasn't impressed with the design. Could have called Dimplex for a replacement bracket but no doubt it would be of the same quality. The glowing logs are amazing and that's where this product shines however, it's a little pricey given the less than stellar mechanical materials. Not sure how long it's going to last."

Thos | Eastern Sierra, California

Love my new insert!

"I am not able to carry logs to my woodburning fireplace anymore so after looking at gas or electric decided to go electric. It was quite easy to put together, my sister and I did it in less than an hour. Much of the time we spent deciding where to place the logs, numbering system would have been nice. We are both senior citizens but were able to lift it up into the opening without losing the logs. Plugging in the embers after everything was in place was the most challenging! My room is quite large but it heats nicely, especially close to the fireplace. It looks so real, everyone who sees it loves it. Thank you for the fast and good service!"

Grandma | Peterson, Iowa

Brings warmth and comfort to our living room

"Attractive and easy on and off for our living room fireplace and no concerns about gas or chimney problems. Suits us perfectly."

Barry | Ottawa Ontario Canada

Great product.

"I love the product. The remote control is easy to use, and the ability to adjust the flicker speed, and light intensity really adds to the look. The only complaint was the poor installation instructions. The log set-up instructions are worthless. But once i figured it out (myself) the product has been terrific."

Brian from Iowa | Atkins Iowa

This product produces a relaxing and pleasing atmosphere

"Upon opening shipping carton, sticker notice should be added to unpack carefully, contains fragile loose pieces."

Don | Red Deer Alberta Canada

Fireplace produces a relaxing and comfortable atmosphere

"Upon opening shipping carton,a notice that care should be taken,contains loose fragile pieces which break easily"

Don | Red Deer Alberta Canada

Everything we wanted in a fireplace

"Love the ambiance and the heat on a cold day. We only wish that the flames were more realistic for the money. We saw cheaper in free standing units and the flames looked real . This insert is beautiful non the less"

Kathy | Ronkonkoma ny

Fireplace logs

"Expensive insert, not effective for providing heat, which is very disappointing."

# | Illinois

Great product!

"We have a large fireplace so the unit was a little small but we are extremely happy with it. When it is burning it looks and feels like an open fire. We are very pleased with this product."

Nana of 3 boys | Dewy Rose, GA

Looks Great Low heat

"Looks good low heat"

Beach ave | Myrtle beach

Nice Ambience

"We had a problem with our chimney leaking so we had it removed and bought this item to be used more for the ambience than anything else. Looks nice..I prefer the glowing logs more than the flickering light but have used both. Love the remote control ... Very pleased."

jalb | Needville, TX

I would buy again. I'm very satisfied.

"Use as a heat source. I like the idea of having a fireplace. Wasn't that difficult to set up. I'm a widow, and did it myself!"

Joly | Abilene, Tx

Excellent choice for extra heat in a room.

"Exactly what we were looking for! Replaced the more costly propane and gives a good heat for the room we needed it for."

No idea what you mean! | Liverpool, Nova Scotia

I purchased the Dimplex 28-Inch premium Electric Fireplace I

"When my husband and I built our home 40 years ago we enjoyed a real fire in our fireplace, but now that my husband is gone and I'm alone, at 81 years old it's just too much for me to haul in wood and haul out ashes. This is the reason I am going to an electric fireplace. I love it, it is so realistic looking and feeling. When I want heat it's instantly there with the crackle of a real wood fire. If I don't want the heat and just the look of a fire it's also available. I couldn't ask for a better solution."

Shirley | Columbus, Indiana

quality product. Nice ambiance and heatalator

"We replaced our propane fireplace in the family room with this electric unit. The fireplace set is excellent quality and the unit puts out more heat than what we expected. Very nice effect in our family room. We're going to buy another one for our other fireplace"

Mike the retired sailor | San Diego, CA

Glad we picked this one

"We bought this because we wanted a realistic looking fire place with the option to heat the room if our furnace went out. We didn't want to put major money into the chimney and fire box and deal with the everyday issues with a real fire, so this was an ideal solution for us. After looking at many inserts, we decided to give this one a try because of all the great reviews and the warranty. We are not unhappy with our choice at all. If we had any other fireplaces in the house, we would definately get another one of these!!"

The Bakers | Belvidere, NJ

So realistic and practical!

"This has been wonderful. We have a beautiful mantel in our office but were not able to have the gas logs to work properly. Definitely very cost effective."

Jo | Huntsville, AL

Great Product, easy to put together, perfect size selections

"I put it in the office of our VP of Institutional Advancement. She loves it!"

SCandA | North Carolina

Quality is not evident in performance

"We got replacement logs under warranty and most of them have also burned out now. All this in less than a year."

Baluster | Vancouver WA





"I was worried reading some reviews that I would not be able to set this up. Had already called a handyman to help me. When I opened it up and looked it over, it took me about 10 minutes to connect all the wires. No big deal at all, very easy. No handyman needed! It is so beautiful when it is on and even looks real when it is off. I did not need an insert as my fireplace is a prefab so I only needed the logs and maybe the heater one day. I just love it and my friends also say it looks real to them. Could not have worked better for me."

Barbe | Spring, TX

Warm up your room

"We have a very large bedroom that is cool in the winter, this unit looks very real if you turn off the back of fireplace light and use the glowing log LEDs; plus the remote is great. You can turn the unit on for 2 hours at bedtime, warm up the room and go to sleep in comfort. Really nice."

Iowan | Keokuk, Iowa

Yes I would buy this product again. Great quality.

"Delivery was very easy."

Larry | Montezuma, Iowa

Nice looking unit but had some problems

"The product is used to replace a gas fireplace insert in a great room. The setting of the logs while attractive is difficult to maintain position of logs. The small motor that drives the realistic flame drum did not work and I had to disassemble the unit to re-wire same. However, when running it is attractive and meets my needs."

Robert | acksonville, Florida

nice looking and warm

"great unit. Fit in to existing fire place perfect. Got advice from the people on line. Remote has all the features I wanted. looks great in place. I did no other work to the existing fire place."

johnnie boy | Calgary Alberts Canada

Looks great and no more scary odors!

"Very impressive appearance, but, quite a challenge to assemble. Connectors are tiny and not enough slack is provided to manipulate around grate and logs. Parts should be numerically designated as to what goes where and connects to what."

Buck | Wilmington, NC




i'll never buy from here again


Jack | Florida

Very cool

"Very easy to set up and use, although a dedicated/hidden electrical outlet would be a plus. Power to the unit seems to cut on and off sometimes, but hasn't been a huge issue, just try again. The heat option is nice and the "flame" is mesmerizing!"

ski bunny 17 | Boston, MA

Nice Product but Availability in North America Lacking

"This is an attractive log insert that fit nicely into existing fireplace. The assembly was fairly easy and straightforward. However, as this parent company is not in North America there is extreme lack of availability. Took months to get the product finally delivered in Canada. If you don't have the patience or time to wait for this product it is not for you."

EMcD | British Columbia

Love it, looks real and puts out a lot of heat!!

"This is a great heat source and it looks great too!!"

M. Turner | Dallas Texas

Dimplex 28

"I like the product. I believe if add decorative wood ashes around the surrounding base it would give it a more realistic look. I have add decorative pine cones but looking for the ashes."

Rob a Runner | Vero Beach, Florida

Exactly What I Was Hoping For

"I was looking for a decorative electric fireplace to replace an unvented propane log system. This product fit exactly what I was looking for. Easy to setup and remote is great."

Busy Grandma | Wilmington, NC

Feel Cheated

"I was so disappointed in product, not worth what I paid for it, no flame. The Embers looks real, but wanted a moving flame, like I have in another fireplace."

JB | Illinois




Great fireplace!

"Looks terrific, very easy to install. I am 65 and was able to set it up with no help. Out of the box and working within two hours. The shipping package was very secure and protected all the pieces. Once it was set up, could not tell it was electric if you didn't know it. Guests have been very impressed with it and I love it!!"

Iowa farm girl | Weatherford, TX

Dimplex Electric Fireplace

"Overall, very happy with the unit but does not work well in larger rooms - not enough heat. Instructions are vague WRT to arranging fake logs. I ended up printing a photo of the unit, arranged logs from that. Mine went into an existing brick fireplace. After sealing off the flue, I made a riser for the unit out of 2x4s and Hardy board, painting it flat black. This helps with the heat distribution and addressed an issue I had with the fresh-air feed built into the fireplace. Overall, am happy with the unit."

don | virginia

Should have shopped around

"Had to replace propane unit. Quick fix but too expensive"

Mike | Savannah GA.

Very Happy

"We're very happy with our purchase. It was delivered within a couple of days of ordering. It provides a realistic-looking fire without the odor we got from our previous unvented log set. Set up was moderately easy. The most difficult part was placing the logs in the right place on the grate. The diagrams of the logs on the instruction sheet are mostly rectangles and trapezoids, so it takes some time to figure out which of the log pieces correspond to the shapes in the instructions. Once that's done, one has to find the appropriate plug on the grate in which insert the plug on each log. It's more tedious than difficult. It would have been nice to have the logs and shapes numbered. After the assembly, I plugged it in and it immediately started. The remote is great for adjusting the speed of the flames and for setting the temperature you want the room. We bought The Crackler, which adds a realistic crackle to otherwise silent fireplace. It has three volume levels that the user can toggle through. I expected the heat might feel more like a freestanding electric heater, but it's quite a bit less. It has been capable of increasing the temperature in our family room (15 x 24) 3-4 degrees over an hour or two. It would have been nice to have a bit more heat, but I'm not disappointed. Overall, we enjoy the fireplace very much."

fredw1 | Cincinnati, OH


"I was shocked on how well it looks once in place. I was worried of it looking cheap. I just put it in and turned it on. Its in a big fireplace and looks as close to a real fire as you can get. The back areas of the fireplace are red brick and it shows. I think if i paint it black it will make it look even more realistic.The sound box really add that little bit extra. Im very pleased with this unit. Not to pleased with the picture instructions...could be alot better in that department."

Jester | Ft Worth, Tx


"Finally a way to make this space come to life and add a special touch to the room."

Nell the reader | DALLAS, TEXAS

Great advice when I needed it

"I called on a Sunday, got a sales rep who answered all my questions, made a recommended product. He gave me some advice on installation (which was amazingly easy). Product arrived on schedule."

john banker | houston tx

No Gas - No Worries!

"We have a Kiva fireplace and there is no gas connection available for a gas insert. After doing much research we decided to order the Dimplex 28" electric fireplace log set and we are so glad we did. It was easy to set up, it looks nice, and helps heat the room. We couldn't ask for anything more."

Warm and Happy | Albuquerque, NM

Not bad

"Great looking logs. Just don't expect any heat from it."

Hotrod | New Bern, NC

Easy to install

"Overall we like the fireplace insert. Nice glow, like the quarts light system. Easy to put together and start up. Remote control is great. Heat source is good and like the thermostat control. The "flickering flame" image coming from the back of the unit looks fake. For the money we are pleased overall."

Dan A. | Bonita Springs, FL

Perfect, Happy Customer

"We use DLG1058 for the effect, and to keep our living room comfortable. The unit works great. The remote is easy to use and full function. I really like that the temperature sensor for the unit is in the remote, so if you set it by you, that will be the temperature you get."

CJ | Vista, Ca.

Pleasantly impressed

"After reading mixed reviews, I was a bit unsure when ordering if the results would be worth the costs of the unit. I must say that I am really impressed with the end results. Could be more heat, but it does provide some and the flame is actually pretty nice. I can't say it looks totally real, but it adds a nice ambiance to the room. We installed in a masonry fireplace box win a lot of soot buildup, so the look is probably more real than in a clean opening. I like a wood burning fireplace, but ours doesn't draw that well and I am tired of the smoke if it is not a rocking fire. I am not sure why some seem to feel this was a difficult assembly as I had it operating in 15 minutes from opening the box. Pretty simple."

Architect Scott | The Midwest

Great buy!

"We can't burn wood or use gas, so this was our only option. We were hesitant, thinking "how good could it really look" and we are surprised. I would not go so far as to say it looks like real flames, but it does simulate the look enough to be what we wanted it to be and that was the look of a working fireplace. I wish the instructions had been written better."

utxrwilson | Flower Mound, Texas

beautiful fire!

"Pros: I bought this fire to go into a large existing old fireplace in a camp lodge. The masonry needs extensive work and is no longer safe to use as a fireplace, but we needed something warm and cozy feeling in there for our guests, not just a black hole. This was one of the more expensive fires and the biggest one I could find, but I think it was worth it. I looked around at several cheaper models first, and this looks beautiful and realistic when lit and glowing in the fireplace. The grate is metal and looks and feels real as well. I placed some real logs around the edges to fill up more of the space and it really added to the effect. Delivery was prompt and ordering was easy. Cons: While not really difficult to set up, it was not super easy either. However this is partly what makes it look so real. Each log is a separate unit, and needs to be set in place and plugged in. It felt a bit like doing a simple puzzle. The other thing I find irritating is that when the flame speed is on high, it sort of pulses, going really fast then really slow, which looks bad. So it's best set at a lower speed, which looks great."

the camp director | Leavenworth,WA

Great Purchase

"This fireplace logs are perfect for us. We wanted something attractive that gave off a little heat & that is what we got. Don't purchase if you want it to heat a room because it doesn't. The shipment was quick also. We especially like the remote."

The teacher | Chattanooga, TN

This log set makes all the difference!

"I got my log set on Christmas Eve, and it was so nice to have for the holiday. My family loved it, and so do I. It adds ambiance and warmth to the room without any extra effort. The logs are realistic and the flickering flames on the back of the fireplace are beautiful. I love the timer on the remote. I set it for about how long I will be in the area. So glad I got it!"

Sarah | Bel Air, MD

Fantastic Fireplace

"We are unable to have gas where I live aand can't supply propane to the area and this electric fireplace was the answer. I just love it!!! Patti"

Patti the designer | Scottsdale, Arizona

Great product!!!

"We received this product so fast, we couldn't believe it. We are sooooo happy. Used it already & we positively love it."

LU LU | Florida

Nice looking set of logs

"log set needs some loose gravel or something to go with the bottom coals.The flame and logs are reaal looking."

jim | MO>

Great product really adds to the room

"Very realistic easily set up. It is addictive to turn on each day Wish I had one ten years ago."

Ernie with the wave runners | Panama City FL

100% delight.

"Follow-up support was superb."

mountain lovers | Gardnerville,NV

Works Great for our needs

"Adds to the room. works great for just that added warmth."

From the Cold | Saskatchewan Canada

28 inch dimplex fireplace logs

"We had a heat insert which we never used and very unsitely. This electric log set is very attractive and realistic. We turn it on in the morning and off at night. Our climate is warm so have not used as heat sourc. When it does get cold will much cheaper than central heat system"

Big john | Walker louisiana

Works great!

"I purchased this as a Christmas gift for my wife. She no longer wanted to deal with the dirt and problems of a real fire but wanted the look and feel of a real fireplace. The unit arrived quickly. Because the logs are not held down tight I had some problems line them up, connecting them and then getting the unit in place. However, once completed it worked well, looked really good and put out a lot of heat. We are very satified."

Big D | Ebensburg, PA

We love our two fireplaces!

"We live in Hawaii and have had two built-in gas fireplaces in our home for 15 years that either did not work or worked poorly. We replaced both with this insert and love them. The rooms are now magnets for sitting, reading, conversing, and even getting warm on a cool night. They look quite real except that there is no smell, and we sure don't miss the work needed for other types of fireplaces. One of our fireplaces has a double glass door - front and back - so we put up a simple thin wall of white board behind and it reflects beautifully for us now. Our son set up the two systems without complaint."

Melanie | Kailua, HI

I would buy this product again

"love having a fire at the touch of a button. love that i can just turn on the light and not the heat."

lanie likes fires | athens, ga

Our room looks beautiful

"We needed an additional heat source in the family room and our wood burning fireplace had become just to much clean up. After some research I found these and they had great reviews. I am very happy with my decision and they look great! They were fairly easy to set up. It took me about 45 minutes, maybe the instruction could be clarified just a bit. But, after it was all finished I was thrilled at the end results! They give the feeling and warmth of a real fire without the mess or trouble. I will be ordering a TV console unit for the bedroom."

No time for MESS | Katy, TX

Fantastic, and our Dog loves it too !

"In Glendale Arizona, the winters are short but it can get cold. When it does our Dimplex 28 inch fire is amazing. Our dog, Captain Jack really loves it ! He gets as close as he can to warm up, ( picture enclosed ). All of our family have made terrific comments on it. We have a beautiful fireplace and the Dimplex has enhanced it even more. Highly recommend it and actually already have !"

Captain Jack | Glendale, AZ


"Suggest using a matte finish on the grate...never, ever saw a "real" grate that was high or semi-gloss. Would help make it a little more realistic looking. Also I realize you need to do those Danger! Danger! stickers for liability, but maybe they could be on the sides of the grate or some other not so visible place as the front of the grate. Again, detracts from the "realism.""

Dave the not runner | Saint Louis, MO

great buy!

"Great addition to our living room! generates heat and is very attractive and realistic. Worth the price!!!!!!"

JCK | Northumberland, PA

Excellent visual of a fireplace

"It's a fire without the trouble and effort associated with having a fire in the fireplace."

Bob | Tucson

Just click remote for instant ambiance.

"Could not use our fireplace anymore due to safety concerns. Took 15 min to set up the log set and it looks so realistic when on. Best of all is the heat and glow,without the mess and smell of a fire. Would have done this sooner if I had known how great it was!"

Therese | lebanon, NJ

Love it!!

"I love this product. I wish the blower was a little bit stronger though. I'm happy overall with it."

Lori | Henrietta, TX

Nice Looking Alternative

"We could not find a gas insert or an electric insert that worked well with our fire box. This looks nice and was thousands less than retrofitting a gas insert would've been. We painted the firebox black and used a black glitter paint on the back wall. The effect looks good when the light from the electric fire logs hit it."

Love Those Teddy Bears | Hortonville, WI

It Looks Real

"When my dad cme over and first saw it he said, it looks real! I think that pretty much says it all."

Dese | Texas


"We never used our un-vented gas logs because they smelled and put out too much heat. These electric logs are perfect.... They don't put off any odor and the heater shuts off when the desired temperature is reached. Really makes the room so cozy. The only thing I would change is personally I would like more logs."

Pat | Tuscaloosa, Al


"Great alternative to messy wood or stinky gas!"

Stan Walk | Indiana

Happy with this product overall

"I have used it now everyday for a month. Added lava rocks to base to make it blend into wood fireplace space for a more realistic look. Heater could be stronger but does produce some extra heat in the family room. Love it around my new curious puppy and little kids, no fire or hot touch worries. I would recommend this unit. Remote is simple to use."

CherylS | Troy. MI

Fully meets our expectations

"We purchased this electric log set for our church because we could not install a gas one - too difficult and expensive to re-route gas supply. Everyone likes it. It adds a cosy feel to our common room. I wish it could have been bigger as we have a wide old fashioned fireplace, but the set is exactly as described and easy to set up. Thank you!"

Francofemme | Binghamton NY

Very happy with product

"I was tired of cleaning my wood burning fireplace and decided to purchase an electric insert. I looked at many of them and this one had received the best reviews. It also seemed to look the best based on the video provided. I'm very happy with it. It looks realistic, it's quite, and I was surprised by the amount of heat it produces. Some reviews did state it was difficult to assemble but I found it to be really easy. I'm a 58 year old female and had no issues at all. It only took me about 25 minutes. It was packed very well so no damage to any of the parts. I would recommend this product to anyone looking to replace a wood burning fireplace. I no longer have deal with the mess, worry about leaving hot coals, or the cost of cleaning the chimney. Very happy"

River Rat | Dunnellon, FL

Love my fireplace logs

"We heat our house with a wood pellet stove in the basement and the living room upstairs has often been cooler than we might like while we sit there in the evenings. Now our living room is cozy all the time and, with the option to turn off the heat, it can be cozy even when we don't need the heat. Love it!!"

Louise | Revelstoke British Columbia

This is a terrible product.

"They replaced all the logs once last season because they flickered. This season the one log is blinking and the amber coals do not even light. This was the biggest mistake I made on a consumer purchase. What a waste of $500. I would not recommend this product."

Joe consumer.. | Pittsburgh, PA

could use some more heat output

"This unit is wonderful to look at and I guess that is what we mainly got it for. We do not want to handle firewood anymore but it would be better if the blower were to have more force to get heat into the room. Was hoping we missed something in the directions but can"t find anything."

old phone guy | Benton La.

Makes our Great Room perfect

"This unti has made our Great Room more comfortable and better looking. The heat it provides is great for about 15 feet out, and if we put on the ceiling fan it goes to about 30 feet. If it runs long enough the neat gets into the other first floor rooms. We love how it looks and are very happy with the unit. Only thing we would have liked, is the ability to have more speeds to increase the heat."

gwilym | Elysburg, Pa

Great product

"I check many different brand but this is the best. prier to buying this log set I have purchased two Dimplex inserts. They both work great so I had no hesitation in buying this. Easy set up heat work great in my room and wife likes it's easy to use and also how it looks. Highly recommend this and the Diplex brand and the service of Electric Fireplaces Direct"

Boss Duck | Lakewood WA

good enough fake fireplace

"I was having issues with my gas log fireplaces giving off soot into my rooms along with the constant failures of proper opening and closing of flues by novice occupants of my fireplace rooms. I decided to go with the ambiance of an electric fireplace with optional heat (for safety purposes). Setup was relatively easy. The directions use cones and triangles to depict the approximate shape of the actual log pieces. I was never quite sure if I put it together as it was designed, but it worked out just fine. The plugs are very small with short cords, and there is only one way they fit together. Must be nimble fingered and have good close-up vision to assemble correctly. Color coding the correct sides of the plugs would be nice. The log embers are perfect, but the flame projected on the back of the hearth is just OK. The fake flames are much less noticeable with a fireplace screen in place. I really like that the ambient light can be used all year long without the heat function turned on, even if the "flame" is just light projected on the hearth. It serves as a really nice night light. The remote control is awesome. It is real easy to figure out the LCD display for each function. I really like the thermostat function. No matter how quiet the heater fan claims to be, the constant whir is noticeable and can be distracting or annoying to a light sleeper or a TV watcher with the volume on low. I purchased the optional crackling device for sound effects. It is battery operated and does not integrate with the remote control so it requires manually turning it on and off with each use. Not worth the extra $40 expense in it's current design."

MisterMike202 | Southern Michigan


"Makes our old, non-functional fireplace look like a REAL working fireplace! Cheaper than rebuilding the old fireplace. Added a small speaker unit with "fireplace sounds" and you really can't tell the difference between this and a real fire! LOVE IT, LOVE IT, LOVE IT!!"

Val | Middlesex, New Jersey

Better than our high expectations

"We used the unit to fill a working fireplace with a leaky chimney that had to be sealed or have a costly repair. We sealed it. We investigated ventless gas logs. We have no gas and so that was a significant cost. After lots of research we decided to take the risk and ordered the Dimplex. I remember reading a review about a guy who tossed paper into his forgetting it was not a real fire. That is how we feel too. Very satisfied after one month that started with the A/C on and is ending with heating our living room with our Dimplex."

GK | Oak Island, NC

exactly what i hoped it would be

"We had a wood insert removed from our existing fireplace, whitewashed the brick, put in the electric logs and added a fireplace screen with glass panels. It is beautiful and everyone loves it!"

loves to decorate | albuquerque, new Mexico

Unit completely stopped working after fe

"Bought this unit last year to use inside my fireplace. Used it a few times last winter during Christmas season. Went to turn it on today and nothing works...no heat no flame nothing. Tried manual setting still nothing. Remote will not even come on with new batteries installed. Waste of money!"

samiam | Kingston ON Canada


"Had problems with the first unit, but Dimplex eventually shipped me out a replacement, which seems to be working as advertised. Picked the unit to provide a little ambiance and occasional heat to our Lake Cabin. My only suggestion is that it would have been useful if they had provided a picture of how to arrange the logs. Took a little trial and error the first time."

John | Fernandina Beach, FL

It's a winner.

"I was reluctant at first, not having seen the actual logs in action, but the 14 day satisfaction guarantee assuaged my fears. I installed it today so I can't attest to the enduring quality of the unit, but I am totally surprised at how realistic it looks and with the crackler, how good it sounds. I've seen so many cheaper ones that looked fake. I'm a happy camper."

none | Sullivan, Mo

We Love it!

"Wanting to replace an old unrealistic electric fireplace insert unit we have been very pleased with this product. I am not mechanically-minded but the instructions were ok and the diagrams helpful. It wasn't an absolute snap for me to assemble but it was reasonable. Once assembled, programing with the remote was very easy. We use the unit in our living room, about 20x15 and the heater really does warm up the area. Mostly though we are so pleased with the realistic appearance of the unit. That really warms our hearts."

Garden addict | Salt Spring Island, BC, Canada

led lights not reliable

"Log sets burn out/dim frequently. Logs set replacements promised in March, then May now June. Still waiting. Log sets partially dark since bought at Xmas. Price to high for unrealistic flame."

bob | Illinois

Very Realistic

"I am very happy with the logs - they are very realistic. I have a problem with the ember bed. It is either not working or it is very dark - infact it doesn't appear to be lighted. I have reported this issue to the factory and they are sending me a replacement however, that is on backorder. It's been 4 weeks since my purchase and I'm still waiting to be 100% satisfied."

C7 in Paradise | Gulf Breeze, FL


"Very realistic looking, semi difficult to set up you just have to install logs the way you want"

dave | tucson

Looks nice

"Looks good, fairly easy set up, just doesn't give the warmth we had hoped for. You have to get right up to it to feel heat. Could be the fact that is is right at stairs and heat is pulled up?"

Pattir | Cheraw, SC

Atmosphere with the click of a switch!

"Easy to assemble and install. I already had electricity in my hearth for the fans. I did some simple additional wiring for an outlet for my electric logs. They are very realistic and the heater is thermostat controled. I can still burn wood if I want to. It is a simple matter to unplug the logs and set them aside. They weigh about 30 pounds. I would recommend this product."

Rick | Erath County, Texas

great looking fire

"for asthetics, but does warm up the room when a bit chilly."

shopper | sarasota florida

Christmas gift for my wife, she likes it

"The setup is a bit of a challenge. The logs should be numbered. The instructions don't seem to match the ad photo. In the end I went by the photo. I tried to get setup help via the "chat" but always timed out before anyone got back to me! (4 or 5 times) The "chat" worked fine before I ordered! The embers on the floor don't show up much. There doesn't seem to be enough light produced. I bought as a Christmas gift for my wife. She really likes it so I guess it was a good purchase."

PuppyLuppy | Shakopee, MN

This is what we want!

"It's simple to use and it's clean and safe!"

Mel | Québec

LOVE LOVE LOVE Dimplex 28-in Pre.Ele FP

"We really like the logs. The supplemental heat is a bonus. I wish the flame looked more real, but very pleased overall."

Pleased Customer | Murfreesboro, TN

Very pleased with my electric fireplace

"Love the product. It is realistic and supplies some extra heat"

Don for quality | Dacula, GA

Truly Awesome

"Our gas line ruptured ($6000 to repair) so we opted to go all electric and did not want to give the use of our gas fireplace. The Dimplex 28" Premium Electric Fireplace Log Set is the easiest, most affordable solution we could find. It gives us the additional heat we need in our family room and looks great. We love the look of the logs and glowing embers (we do not use the flame setting too much because we like the effect of the pulsating embers). The unit is extremely quite and energy efficient. Best of all, we don't have to buy wood or clean up the mess. Instant on, instant off."

GoGrannieGo | Amarillo, TX

Best Purchase of 2013

"Changes an old unused fireplace into an attractive decorative piece."

Dick | Rochester, NY


"This log set has transformed my family room fireplace from a dark, unused cold spot into a warm lighted area. I broke up the packing foam, placed the small pieces in a garbage bag and stuffed it up the flue to stop loosing heat."

Wally | Canada

Came back for another one!

"Bought one as a gift for my sister's old fireplace. It was so well liked by another sister that I got her one too! Now they can both use the focal point in their homes as it was intended! The additional heat source is a big plus too. I believe it hasn't been turned off since they received them! Best gifts ever!!!"

Jackie the gifter | Gonzales, TX

electric vs. gas

"Considered a gas log but comcluded it would waste to much heat up the chimney"

erl | essexville. mi

Got it for my wife, she is happy with it

"Placed the product in our wood burning fireplace in the living room. Bought the unit for my wife, she likes it, she's happy so I'm happy! It would be nice if the logs were number coded and were matched to the assembly instructions. The assembly instructions and the picture in the advertising don't match, the logs aren't in the same place. I followed the picture not the instructions as using the instructions didn't seem to work, some of the wires couldn't be connected. Also I have one more log than what some of the other review photos show! The embers on the floor don't seem to show enough so I may try the black glass embers and see if that helps. Before purchasing we questioned if the flames projected onto the back wall of the fireplace would look realistic enough. Looks fine. Overall satisfied with the product. :)"

Puppy Luppyy | Shakopee, MN

Serves its purpose

"Suppliment heating in lower room. Looks great in my fireplace. Realistic look. Logs are too flimsy . LED hook-up difficult because hard to see. Directions are useless."

Boldbear | Seven Hills , Ohio

Perfect for a faux fireplace

"This was purchased for a work place lobby with a faux fireplace. It's perfect. Due to placement of our electric outlets we're unable to use the heat funtion. However, I'm purchasing another for my home and will definitely use the heat function. Can't wait for Santa to deliver it!!!"

HotKat | NOVA

i would not hesitate to buy this again

"I recieved this item very fast packed perfectly . i just love it no clean up looks great and with a flick of the switch instant fire and heat The customer service was very helpful with the purchase. There is really nothing negative i can say truely one of my best purchases."

jackie | largo fl

Lights stopped working after 10 weeks

"Not happy that the lights stopped working on the left side of the coals area. Also it started to make some noise. At this prices it should not have these issues after less then 3 months ownership and a few weeks use. Very disappointed."

JB | Pittsburgh

Nice but over-priced

"This is a nice product but not great and way pricey. Not as bright or realistic as we expected for the price. Set-up instructions were not that clear - a video (you-tube) would have been helpful."

Forester | Brunswick, GA

It's the largest,not quite large enough

"We do have a large fireplace and a large room so we do not benefit from the heater and the reflection of the "flame" is not quite what we expected but after a while we adusted and enjoy the ambiance of the "fire"..it serves the purpose of supplying a comforting essence of a fire without the smell and effort of a wood fireplace."

grams | dothan,al



Coral Cat | Texas




Fireplace log set

"I purchased this item to install in an existing fireplace in my rental. The landlords do not want wood to be burned in it. While the actual fireplace is very attractive, it was difficult to figure out how to set up the logs with the unrealistic diagrams. Because the heat comes out of the bottom of the unit, it is cooled off by the brick floor and ceramic mantel. Therefore the actual supplemental heat is virtually non existent. By the time I received this item and had a chance to install it, my 14 day period had passed - otherwise I would have returned it for a free standing unit to set within the fireplace. The bottom "coals" did not light up all the way so I was sent another one. I appreciated that. I am very disappointed I spent so much money for something that is more attractive than functional. I got caught up in the advertising and promotion. For less money, I could have purchased a unit that actually put out a decent amount of supplemantal heat."

Lauren | the great Northwest

Great product & terrific customer servic

"Fast shipping and great customer service. Realistic flame. Would highly recommend."

steve | Alberta CA


"Love how warm and inviting it makes our fairly large family room so cozy.."

Pat and Dennis retired | San Jose, Ca.

Ready for the Holidays

"This product was perfect for our needs because we could not stand the smell of smoke in our home. We wanted the ambience and liked the opportunity to use the heater in with the firelogs."

Don | Bedford, Texas

This item will "light" up any room!

"I bought another brand of fireplace last year for my family room. Although it is a nice product, I immediately had regrets that I did not spend a few extra dollars and get the Dimplex I had been admiring. This year I determined to put a Dimplex in my Living Room and build a corner fireplace around it. I absolutely love the Dimplex. I built the fireplace to suit my taste and I am delighted with the results. The logs are realistic and the heat is sufficient to warm my living room. In the evening the ambience is wonderful. This is a delightful product!"

Scotontheblock | Reynoldsburg, Ohio

great product and purchase experience

"We love this unit. Our only complaint is that, for the use we have for it, the quiet but limited fan can't push the heat far enough into the room. This is not a fault with the unit, it's a result of how we chose to use it. It is in a real fireplace, and can't really heat the living room very much."

GK | Toronto, Ontario

looks real

"i have a large oak lennox electric free standing fireplace, it was very complex and never worked right.after two years the remote broke,the service tecks could not fix it. replacemets remotes would not work we ended up with a piece of garbage, we replaced it with the dimplex electric log set it looks better than it ever did now we have a beautiful fireplace that works. the lennox fireplaces can not compare to the beauty of the dimplex electric fireplace."

debby | wtby ct.

So nice to have a glow in my fireplace

"First, I must say I use this (turn it on) every night. It is so much better than having a big black hole in my nice fireplace. I purchased this primarily for ambience, not a heat source. My concern for using it as a heat source is the wires from the logs in front of the heater. It states may sure they are not hanging down. That is difficult because they are too short to work with as far as tying up. I assembled this in my fireplace and that was a mistake because too difficult to see what I was doing even with a flashlight. I wish I could rearrange the logs but again due to the location if the short connections I cannot. The logs themselves look very realistic. The glowing embers below is what sold me on this in the first place. However the flames are not so realistic, but I think that's a given considering what it is. I would recommend this to a friend, but caution them the setup was more time consuming than expected because the directions/instructions were very vague."

Kona Coffee | Portland, Oregon

Fast Shipping

"Buyer Beware with this product. We were so excited to see this electric fireplace - looked so realistic on this internet site. We received box and right away were on high alert - box filthy - had been retaped several times - holes in it. We opened it - and guess what - at least 3 parts missing and the styrofoam holding the parts was old and crumbled all over our carpet. We were interrogated to the nth degree when we called them to tell them the situation. We felt like we were the people trying to dupe them when they were sending us a product that looked like it had come from the Goodwill store. But the delivery was fast. Would never do business with this company again. But the delivery was fast."

Georgia buyer | Marietta, GA

Very realistic look

"Looks great in fireplace and works great! Took a few minutes to get individual logs lined up, but looks great when working. Gives off good heat as supplemental heat. Remote works great and is a great benefit. It states 28", but that is the width of grate, logs are about 23". It still looks great in my 33" wide fireplace. Company shipped product quickly."

Golfer | Texas

The best yet!

"Creates a real nice cozy room - Very easy to install and operate. everyone who has seen it wants one. When the flames go from 2D to 3D it will be perfect -"

Dan | Frederick, MD

Thank you

"To help extra heat as needed.....safe.....warm and cozy to look at"

Bobbi | Ladner , British Columbia


"We converted our never used-wood burning to electrical for purpose of an insert. We love this log set. The *wood* looks very real. I thought they were more ceramics or a stone material but believe it is a resin product. The flames look extremely real. My only complaints are as follows. When it arrived, we thought the *ashes* piece was damaged but it turned out to be some type of sticker residue in white. We were able to remove most of it. Two of the wires for hooking the logs appeared missing but they were inside the grate. We didnt think we would ever get them out. The flame panel on the back of the set is very flimsy so use caution when installing or could damage it. The instructions that come with the set are no help. We spent hours online searching for technical specs. Putting it together is a challenge but the result is really great. I purchased black lava rock, black firglass and amber fireglass to spread around the base of the fireplace. It looks just like wood ashes and embers. We also purchased the firecrackler. Love the crackler but we almost sent it back too. Came with scratches and the case questionable but it worked so we kept it. I love the sound!"

Decor8R Diva | Columbus, Ga.

Realistic Look and Feel

"I have allergies and they don't respond well to wood-burning fireplaces. However, I love the look and feel of a wood-burning fireplace. This product gives me the realistic look and feel of a wood-burning fireplace, with the added bonuses of no itchy/burning eyes, no hot ash sparks to burn my flooring and no mess. It was easy to set up and quickly warms up the living area we have it in. We absolutely love it!"

Happy Camper | Topeka, KS

We Love It

"Delivery was great and insert was easy to set up ..We use this in our woodburning fireplace in a large great room ..we are older and cant carry wood anymore ..we removed our 70s fireplace doors and it made the opening look very large ..we closed the chimney vent ..im sending photos of the unit with and without a screen ..with much shopping around, this is the best we have seen ..Simply love it !"

country gal | Lebanon Missouri

Liking it

"enjoy it in our family room. Have a large firebox so the largest logs still look a bit small. The fireplace flue would have cost us thousands of dollars to make functional so this is a very good alternative."

the achy gardener | Athens, GA

Excellent Product

"I spent more on this product than I usually would but I wanted a log set that would fill up our fireplace. This one was perfect. The look is just right, very realistic. I can't even hear the fan running so it is very quiet. Not to be used as a primary heat source but certainly seems adequate to supplement existing system. Great product that adds just the right atmosphere."

Kathy | Springfield, OR

Very Real Looking

"We had our chimney inspected and it would have cost thousands to make it safe for a real fire, or even a gas fire, so I started looking into other options. I decided on these logs because of how realistic they looked, and I am not disappointed. The inner glow of the logs is so natural looking. You would really need to look closely to notice these aren't real, especially if you put a screen in front. I already had gas coming into the fireplace, so I capped the copper gas line in the crawlspace and then cut the existing line and used it as a conduit for the electrical. I installed a single electrical connector and hid the wires behind the logs. After doing this, I completely sealed off the chimney since this doesn't need an open chimney and I figured that I may as well seal off a hole and save on heating/cooling bills. I also purchased 5 pounds of black glass embers which help to make the whole thing look a little more realistic and is a lot cleaner than using charcoal. The end result is an extremely realistic looking fire that I can have running as ambiance without producing heat, or I can set the thermostat at any temperature I want, as high as 125 degrees, to produce as much heat as I need. The only complaint I have is that the remote seems to be a little funky, but it is an RF remote, and they tend to not be as responsive as IR remotes. The good thing about RF remotes is that they work through walls and don't need to be pointed directly at whatever you are controlling. Overall, I highly recommend this unit."

Chris | Charlotte, NC

Nice Log Set!

"My fireplace could not burn wood properly and did not have a gas insert, so I opted for electric. I love this log set! It fits perfectly in my existing fireplace, was easy to set up by myself and looks great. Love the glowing embers, the supplemental heat and the remote control. I'm very pleased with this purchase. Would recommend to anyone wanting an electric unit."

Lana | Kansas City, MO

No Ashes to Remove!

"Arrived on day indicated. Excellent packaging and was in good shape upon arrival."

Retired couple | Wichita, Kansas

Nice Unit

"The Unit is well made but it is time-consuming to hook-up all the led's in the little logs and set them on the grate. They balance on the grate...so if the grate is moved at all the logs come tumbling down. Our log set is being used behind a fire-screen which makes for a more realistic appearance than if it were simply sitting in a hearth."

Old Flame | New York

Very poor product support from Dimplex

"Very poor product support; can't get through on telephone to report that the remote doesn't work properly; no answer to my email to company. Remote won't program properly, after multiple attempts; instructions deficient."

gord | abbotsford, bc

easy to install and looks like a real fi

"we are very HAPPY w/our unit !!"

JB | Cleburne, TX

Beautiful logs - picture perfect fire

"We use our electric fireplace logset in the evening when we are watching TV. It helps warm the livingroom and our pets like it too. It looks beautiful and I am rid of the gas ordor from the gas logs and I love the remote control."

Moo | Wayland, NY

Very Nice Log Set!

"Have been looking for an electric log set for years. Finally found one nice enough to purchase. We are very pleased with this purchase and it's nice to be able to use our fireplace once again. Well made product. We've gotten lots of compliments on it."

Revelation320 | Mechanicsburg, PA


"This fireplace is so realistic to watch and because of the heat, everyone stares at it because they cannot believe that it is not a real fire. We replaced an old log set that used gel fuel. Because of cost, we wanted something that was economical to run so that we would use it more. I think we picked the best choice."

Markus | Bristol VA

Absolutely hands down FANTASTIC!

"Dimplex manufactures excellet products. I had already owned an Dimplex firebox insert with the glass background and it was good BUT this particular model exceeds all my expectations. Directions and assembly are excellent. In fact, my husband sat on the couch and watched as I started having fun connecting and assembling the logs as directed in the manual. What I like is there's quite a bit of play when placing and moving the logs on the grate to one's personal taste. Oh, and let's not forget the remote. Lots of bells and whistles there too. This thing can blow some heat and even better you can adust the temp on it. It does everything. The flicker of the fire can be modified to specific brightness and the flames can go fast or slow. Also, there's a timer if one wants to have the logs shut off at a specific time. I really can't say enough positive things about this log set. The realism of the logs, the way they glow, the embers underneath as well are absolutely amazing, mesmerizing and gorgeous. Who needs to chop wood and clean up the messes from it all when you can have something beautiful like this every single day, all four seasons long. This is a fun purchase and Electric Fireplaces Direct makes everthing so easy and worry free."

Run Pam Run | Oakhurst, Texas

Satisfied customer!!!

"Very pleased except better illustrations are needed for the log setup. Finally figured it out, but I should not have to "figure it out". Very satisfied otherwise."

GeeWayne | Alabama

I love this!

"I set this up and thought it was nice. Then I saw a gas fireplace and thought "Mine's better." I've had it for a few weeks now and I like it more each day. It does fool friends, the thermostat is a joy and it makes the room so much nicer. I use the living room all the time now. I'll sit and read a book, take a nap or just relax in the evenings. I would recommend this to anyone."

Old Victorian | Providence

Log Set Brings Fireplace Back To Life!

"Just wanted to thank you for delivering our DLG 1058 Dimplex 28" Premium Electric Fireplace Log Set. It makes our Family Room whole again while making it much more energy efficient. It fills the "black hole" we had with our inefficient fireplace. We are really enjoying our NEW room!!! Thanks again... Jim"

Miscott | Ottawa, Ont.

Truly an exceptional item!

"Extremely easy to set up. Gives a realistic appearance. Add an elegance to our Great Room."

Joejean | Hot Springs Village, AR

Easy to install

"Light control and flame control not providing much if any difference."

Bill | Georgia

Great upgrade!

"I have previously had a Dimplex fireplace insert, but it was within a large box. I had been looking for just the log set and this is perfect! I only had one hesitation...the cord needed to be 8 ft. long. I had asked how long the cord was, but was told it is only 6 ft. However, the cord on my previous Dimplex insert was 8 ft., so I took a chance on ordering anyway. Lo and behold, the cord is actually a bit longer than 8 ft., so it goes easily to my outlet. I really like the looks of the fire....it looks very real. I turned on the heater and it was very quiet, but I haven't needed to use that part yet here in West Texas. You will be very pleased with this fireplace log set; I am!"

Happy Shopper | Texas

One pleased, happy customer

"Received the logs and I couldn't wait for hubby so I set them up so easy to do. I'm so happy with my order. Thank you customer service for guiding me in choosing the right product for my old fireplace. It looks so real. Again thank you and will defiantly order again. Oh by the way the crackle sound system sounds great."

Grammie | Crane, Texas

High end log set

"We worked with Dimplex for nearly 3 years to help conceive the most advanced log insert available. The bright flame effect emanates with the amazing realism for the hand-finished carved resin logs with a natural inner glow that is extremely real. You can move individual logs to build your fire your way and there's even an ash bed with a burning ember effect! The flame effect reflects off the back of your fireplace as real flames would; you control flame intensity and speed. Advanced digital remote control monitors both room temperature and heater output. Even with everything is off, this deluxe log insert looks fantastic!"

Rick Morse - CEO | Electric Fireplace Headquarters

© 2020 Electric Fireplaces Direct and Net Direct Merchants, LLC. All rights reserved.