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ClassicFlame 36-In 120V Traditional Builders Box - 36EB110-GRT

ClassicFlame 36-In 120V Traditional Builders Box - 36EB110-GRT

Reg. $979.00
You save 39%
96%
of respondents would
recommend this to a friend
96%
of respondents would
recommend this to a friend

Key Features:

  • Onscreen function indicators show each control operation and fade after 4 seconds
  • Direct wire to 120V circuit or use plug kit (included)
  • Self-trimming design installs before or after drywall
  • Installs into interior or exterior walls or corners
  • Digital thermostat has numerical readout
  • Remote and optional wall-mounted controls included
  • Control flame brightness with 5 settings

View Specifications ▼

Questions about this product?

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ClassicFlame 36-In 120V Traditional Builders Box - 36EB110-GRT

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Item Details

The ClassicFlame 36" 120V Traditional Builders Box is perfect for installation in any room of your home. Whether you are going through renovations or new construction, you will be able to enjoy the benefits of a fireplace that is quick and easy to install. You may hardwire the firebox to a 120V electrical circuit or use the included plug kit for a convenient installation.

Using the ClassicFlame 36" 120V Traditional Builders Box can provide plenty of additional heat for spaces up to 400 square feet. Use the remote control to turn on the fireplace, set the desired temperature and adjust the heating settings. The onscreen display will show the new function settings before fading after four seconds. You can even set the brightness of the fire with five different settings so that you have the perfect flame.

Includes

36" Electric Firebox, Multi-Function Remote & 2 Year Warranty

Product Details

Brand

ClassicFlame

Finish

Black

Fuel Bed

Logs

Installation

Wall or Fireplace

Mounting Options

Fully Recessed

Trim Options

Self-trimming

Style

Traditional

Manufacturer's Warranty

2 Year

Dimensions

36" W x 24" H x 7.62" D

Shipping Weight

70.14 lbs

Electrical

Volts

120

Amps

12

Watts

1,440

Wiring

Direct-Wire or Plug Kit

Bulb Type

LED

BTUs

4400

Supplemental Heating Area

400 sqft

Remote Control Options

Multi-function

Approval

Framing/Cabiet

A: 8"

B: 35"

C: 23.8"

Firebox Dimensions

D: 24"

E: 18"

F: 36"

G: 33.5"

H: 34.7"

I: 23.6"

J: 7.8"

Corner Framing/Cabiet

K: 51"

L: 36"

M: 36"


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Reviews

+ Write a Review

Yes

"Exactly what we were thinking"

Lphil | Bella Vista, Arkansas

I love this fireplace! Great ambience.

"Awesome, realistic fireplace in my old oak mantel! Love it!"

pam | loveland

Do not buy from this company

"Worst experience ever... purchased fireplace online from what i thought was a Cdn company... turns out they are not a Cdn company .. they are located in the states!! Fireplace does not have required CSA sticker visable so my electrician can't install it. Tried to send back but they claim I must pay shipping to the U.S. which will cost approx.$300... I would have given this review 0 stars... but it made me select at least 1"

Unhappy customer | Ontario Canada

Great product

"Installed into an existing brick fireplace, fit perfect as per the dimensions. We are using it without the control box as everything can be done with the remote."

Ryan | Castlegar BC

Great product

"Works great as decorative piece."

Volbz | Thunder Bay, ON

great product!

"looks great, haven't installed it yet."

Sunny | Brampton, ON

stunning!

"Very pleased!"

Marissa | manorville, ny

We love it!, Service, delivery as well.

"on Cool mornings/evenings, warns up our 24 x 26 living room in short order, (11' ceiling, Full 16' 0f rear glassdoors with transoms. Enjoy with no heat also, and like the adjustable flame."

Mike | Brooksville, Florida

Spectacular look, easily to use and operate

"I had my carpenter install it in an antique oak fireplace mantle. We used a 12" porcelain tile around the hearth area and to make it look more realistic, used the same color tile but in 18" squares on the floor that the fireplace sat on top of and use 1/4 round oak moulding to incase the floor tile I keep walking back into the room often just to take another look. I will send a photo to post under separate cover. The best investment ever!"

Tom D | East Quogue, Long Island, New York

I would buy this product again

"Great product, great customer service!"

Fire lover | Washington mo

« back

Perfect!

"I use it to heat my basement living room which is 400 square feet. Does a great job. Love the realistic flame without the upkeep pf a wood fireplace."

Supermom | Montreal, Canada

Really nice large fireplace

"We had a custom cabinet maker install this in a media center/cabinet and it is beautiful. Most media centers include a very small fireplace and we wanted a big one. This is as large as a real fireplace and very realistic. Our only problem was the remote control. After getting 2 replacement devices we discovered they only work if you are 3-4 feet away from the fireplace, so they have limited range."

texas hotshot | San Antonio, TX

Outstanding value and quality

"Excellent communications from supplier. Quality of fireplace is outstanding, Very happy with purchase"

Joe | Boston, MA

Awesome in many ways!

"I purchased this fireplace to replace a horrible wood burning fireplace which had been in an 1800's cabin which I have been rebuilding. This new fireplace is absolutely beautiful in its new mountain setting, and is the first thing you see when entering this old cabin which was built for pioneers traveling west in wagon trains. Love it!"

Jan from the cabin | Colorado Springs, CO

Unit was easy to install, and now it is beautiful to look at

"I use this product to provide supplmental heat when needed but mostly for a relaxing background display. The installation manual was easy to follow although it did have one confusing entry about insulation that after a call to the company, found out it was not needed"

Mike the Builder | Franklin,NC

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LOVE MY FIREPLACE!

"We just had it installed. I love the real look of it. I wanted an accent to my living room and this fit my budget and my appeal so perfectly! It is only 7.5 inches deep so we did not have to build into the wall too much. I love the way the ambers light up. Overall, great fireplace if you are looking for electric."

RCG | New Jersey

Fits perfectly into my brick fire place opening

"Use the product for decorations and replaces a propane gas unit which was not used much because of safety concerns and sometimes difficult to start if not used for a while. Electic unit provides supplimental heat if required."

Don | Crofton, B.C. Canada

Exactly what we wanted!

"We replaced our old gas fireplace and mantel with the Classic Flame. We love it! It gives enough heat . The thermostat is a really nice addition and we could sit and look at the flame all evening!"

Happy | San Diego

very nice

"The box was a mess when it was delivered. Surprisely the unit was in good shape. Looks great just wish it gave off more heat. That was only disappointment with it."

Chilly | Columbia, mo

Better than I expected

"I added this to a bonus room for looks and as a heating source. I'm just getting started and I have stone and drywall work to do but it's going to look great."

Bill | Bay City, MI

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great product, great customer service

"I would buy again"

T-bone | Missouri

Amazing Focal Point

"The packaging was adequate, did not come damaged at all. I am really happy with this purchase and would definitely buy it again."

Molson | Charlotte, NC

just what we wanted

"This fireplace replaced an old noisy inefficient gas unit we hardly ever used. It's exactly what we wanted with it's attractive, realistic flame. Don't get it (the 110V model anyway) if its heat you want, but you want fire atmosphere with no hassle what-so-ever, then this is for you."

RMK | Pasco, Wa

Great Fireplace

"I love this fireplace. Love the timer feature. It is very quiet and the flames are very realistic. It heats up very quickly."

Ginnie97 | Derby, NY

Love my new fireplace

"I took out an older wood burning stove - I hadn't used it in over 12 years. I live in a warm climate and really don't need it for the heat. on those rare days it is really cold, the extra heat is nice. I love that it makes my space cozy."

KGranberg | Summerville, SC

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Oh Boy!!!

"Just got my new fireplace set up in a new rental Apartment we are building. Very very nice looking. Too late to turn on the heat, but I just love the look of it. we bought the crackler, but would not recommend it. Sounds like popping bubble wrap, rather iritating after a while."

puddinhead | Ocala Florida

I would strongly suggest this fireplace

"I am realy satisfy would this purchase of the fireplace. It's looking great! Thank you!"

Yvon the handy man | St-Antoine NB Canada

Pretty happy with this purchase

"I love the look of this fireplace! It looks great and provides supplemental heat if needed but blower can be just a little noisy if watching TV at same time. Still very happy with the purchase!"

The Perfectionist | Lowell, MA

100% satisfied

"Was satiisfied the moment i opened the box , better live than the video .rapid service ,took 4 days and it was installed .realistic flame for an electric fireplace if you compare oranges with oranges .....the fireplace mantle had been built 4 weeks before the purchase . Specs for the rough in ...bravo perfect fit . Visited 4 different stores and seen different brands and for the price and the size and options ....you won't find anything better Enjoying it everyday :) Nice shopping"

Sylvain | Montreal , quebec , canada

Very nice product

"Product was delivered promptly and in good condition. The only problem was that the wall control did not operate properly. Could deliver a bit more heat but it's adequate for my needs. I strongly recommend this company."

JP | Santa Fe, New Mexico

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The product didn't fit

"The product arrived in a timely manner and I was pleased with the shipping and packaging. Unfortunately the item didn't fit my fireplace. I measured the front opening of my fireplace from the brick at the top to the hearth. Unfortunately the inside of the fireplace has a steel firebox that is not flush with the top brick at which I measured. The steel insert protrudes down from the top about 3/8" and I forward enough in the fireplace that when you slide the fireplace insert into the firebox. The top edge of the fireplace insert hits the steel plate. This is due to the manner in which the bricks were cemented together to form the fireplace front. I have considered cutting out part of the bottom of the hearth to accommodate the fireplace insert, but I'm uncertain if the top flange of the unit is wide enough to overlap the brick at the top. If it doesn't then there will be a visible gap between the fireplace brick and the insert. I don't blame your company for the error. I might have figured it out had the dimensional drawings been slightly easier to read on the website. A cautionary word would be in order to prevent other customers from making this same mistake. I suspect it is too late to ship the unit back, so will ponder my options a bit longer."

I'm the homeowner | Lake Jackson, Texas

Needs internal digital thermostat

"The only thing that I would change, would be A internal digital thermostat I know the external thermostat is better to control the temperature. But a internal digital thermostat adds more class Overall I really like this fireplace THANK'S"

Rick | Nashville , TN

Fireplace Insert

"We Had just bought a home with what we thought had a working propane fireplace. The sad thing was it was not disclosed that the fireplace was not working and in fact the fireplace was deemed unsafe... So instead of being angry at the previous owners my husband and I decided to have an electric insert instead of another gas insert. The gas guy came and said that the insert is a perfect fit and will look like the original one that was already in there. So I am so happy that I searched and found your site because affordability was the big factor for me and I am not disappointed at all. In Fact another one of my friends here loves it so much that in the spring they are ordering theirs from your company as well. So Thank you."

Dorothy | Victoria B.C Canada

Amazing, more then I expected!

"I finally replaced the 1972 Sears and Robuck wall space heater. I was worried because I removed a furnace and replaced it with a heating source. The fireplace warms the room up to a warm temp in no time. The room is 16 x 22. The 36 inch builders box was a plug and go. The thermostat on the unit works great and the whole thing is very nice to look at. Rod set me up with a corner mantle from Mantels Direct that finished the unit off perfect."

Tom from Michigan | Eastern Michigan

Love it!

"We bought this electric fireplace because we love a fireplace but didn't want the bother of a wood burning fireplace. We also needed an additional heat source in our living room/den. My husband and I designed an entertainment center and using the framing dimensions included for this fireplace it fit perfectly. We also love the idea of being able to use it with or without the heat. We also bought the crackle box which sounds so realistic."

R & B | Ellis County, TX

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Great product...Realistic

"Great for entertainment center Realistic flame Supplemental heat source"

Gary | Severna Park, MD

Just beautiful!!

"What I love the most about this fireplace is that we can use it without heat. We just love the ambience of a fire but don't always want the heat. We use it 99% of the time without heat."

Corinna | Thunder Bay, ON Canada

High End Look on a Budget

"Great insert to create the look of a gas or log fireplace."

Bridgette | Corpus Christi, TX

one word ALSUME

"Wasn't expecting unit this soon, which was ok. No damage to box or unit itself. Set it up on stand, wired it and turned it on. Love the on screen control, you know what flame your on. Will be putting in later in summer. The flame is as good as if not better than gas. People,gas fireplaces flames only adjust lo hi. and always look the same. tThis has 5. glad I bought it and the price was good."

hammer | pa.

I would recommend this product.

"We enjoy the atmosphere it creates, it is cozy and warm."

heo | Atlanta, GA

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Quality not as expected

"The builders box was used to replace an existing gas fireplace insert (what a GIANT pain!)The actual installation of the electric unit was relatively easy for my contractor. All the parts were included and it seems to be quite sturdy. However, now that the stones are repaired around it, the glass needs cleaning and I cannot remove it! And the installation manual and users guide are useless. :( Otherwise, it serves my purposes perfectly for ambiance and zone heating in the living room. So far seems to function as expected, but for the price I would have liked the logs and embers to look a bit more realistic."

Kat Lady | Payson, Arizona

Great product!!

"Beautiful addition to our living room. It is the first thing I turn on when I come home from work in the evening. Very relaxing and helps keep the room warm. So glad I made the purchase!!"

Pam | Greeley, CO

Great product and easy to install

"LIke the remote control and the ease of setup"

Bob the Builder | Houston, TX

Looks great

"Wiring box needs to be in back instead of the side. Classic flame customer service is bad. You can't even talk to someone without a ticket number and they will get back with you in 48 hours. Not a good way to do business."

Ric | Beaumont Tx

Fireplace renovation

"We have a fireplace in our living room which has been rarely used over the past 16 years. When it was used, it was more for effect, than actual heating. When not in use it was a constant source of heat loss through the chimney. We decided to install an electric unit to add instant ambiance and some supplemental heat. After some searching, found the Classic flame unit fit both our needs and the size of the original fireplace. The install was pretty simple and the flame effect is very pleasing, it really adds a "classic" touch to the room. The heating element does actually raise the surrounding room temperature, however i do not rely on this as a primary heat source. Overall we are very satisfied with this purchase and would recommend it to anyone considering making their old fireplace a functional focal point at the flip of a switch."

SJAM | Quebec Canada

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Just what we needed

"Shipping was quick and the product came well packaged. Instructions were straight forward and installation a snap after I did all the custom work to make it fit an existing opening from a stinky vent-free gas fireplace. The shallow depth allowed me to regain space in a closet on the other side of the wall. Love the clean appearance. Wife loves to run it just for the visual effect when heat isn't even needed."

Professor G | Conway, AR

I couldn't be happier!!!

"I love my new insert!!! I don't have anything negative to say except the cord was to short..... easy fix :)"

Kim | Sonoma, Ca

Nice fireplace

"I am a contractor. I found you on line liked the fire place reviewed the measurements and ordered on a weekend (no weekend help on line). After receiving the fireplace, the on line specs did not match the fireplace box, but it still just fit. My costomer was happy."

James | Springfield, OR

Outstanding Product

"I was impressed as to how easy to understand the installation instructions were. This item is truly meant for a novice homeowner or a seasoned professional"

Handy Manny | West Babylon, NY

Arrived quickly and in good shape

"Decorative alternative to a gas fireplace, needed to eliminate chimneys in upper floors to get more open space"

twofishy 1 | Campbell River B.C.

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Poor customer service from manufacturer

"The product had a defect where my Cable remote control, when used for the TV, would also start up the fireplace. I was told by the manufacturer that I would need a Frequency Change kit. It took over 7 months to receive it and I had to pull apart the fireplace myself (a dozen parts and 30 screws) to replace the main circuit board."

Globetrottinette | Quebec city, QC, Canada

i would buy this product again

"used in entertainment center. looks great fits like a glove"

Larry | Harriman, NY

A Very Nice Product

"The best thing about this fireplace is it's safe for Grandchildren to be close to. It requires no duct work , which means no cold air coming in when the fireplace is not in use. I really enjoy the benefits."

Dave the Grandfather | Wichita, Ks.

Wall Unit Fireplace

"The fireplace was easy to install, is attractive and easy to operate."

Dad | Jacksonville, Fl

Great looking

"Wish they offered more sizes in the trim surround. I had to have a metal trim ring custom made but after that it looks totally built in."

HKB | Gilbert , AZ

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Great Product

"Framing Dimensions on website were very helpful I built the opening before I got the fireplace fit perfect."

Jeremy | Hohenwald, TN

"Fulfills all expectations!"

"We bought this fireplace to be built in new construction in our den/family room. It arrived in a few days and was easy to install in our media center. It looks beautiful and the fire and logs look very realistic. We have only used the heater on one occasion and it was good. We have had great comments about it and we are recommending it to several of our friends. Our contractor and his carpenters were very impressed! We highly recommend this product!"

AUchick | Hartselle, AL

Piece of Cake

"I installed this product in less than 2 hours from unboxing to finish. Love the remote feature and the aesthetic value of the fireplace. I would highly recommend this fireplace to others."

Jim | Milton, FL

Wow was that a simple install

"This was an awesome choice, the fit was excellent and the ambiance of light is so real. I bought my home with an old wood burning fireplace. Never wanted the smell so i never used it but my new electric is on every evening. The choice of turning heater on/ off is great for having that feel of a fire going without the heat during the warmer months."

Danny | Fort walton beach, Florida

Great product!

"Installation guide needs to include mention of master switch on front. I thought it didn't work at first."

Barnes | Alabama

« back

Love my new fireplace

"When I sold my condo to move closer to my family, I could not find another condo with a wood fireplace like I had before. I know I would miss the ambiance it created so I decided to look for an electric fireplace. I called the folks at Electric Fireplaces Direct and the nice consultant recommended the Classic Flame 36" Traditional Buolders Box since my main criteria was realism. I had a decorator design a chimney to imbed the fireplace and a mason to build it with decorative travertine stone in "Coco" color in contrast to my dark wood flooring. It's truly a focal piece and I get great reviews from everyone coming to visit. I just love my new fireplace."

Globetrottinette | Quebec city, Quebec

classic fireplace

"Nice for the price."

Kelley | Delaware, Ohio

Stop Looking...THIS IS IT!!!

"Great looking fireplace at a reasonable price. Best one after looking through several stores and internet sites. Good enough warmth for a decent size room. And BEAUTIFUL to look at when it's not cold outside!"

Florida Boy | FL

Very realistic

"I did not connect it myself, but someone else did and it went smoothly. Works great, looks great. I have not built it in to the cabinet yet. Can't wait."

none | Estero, FL

easy set up

"Setup seemed scary at first but turned out to be simple. Looks good but may be a bit too pricey. Flames are hard to see in daylight..so only looks good in complete darkness almost. The heat is ok..doesn't get too hot..medium hotness. For [$] I was hoping for something with a little more "wow" factor considering it's a fancy room heater. Nonetheless, it makes my entertainment center stand out."

flaming tom | houston ,tx

« back

Great Product

"Easy to install. Looks great and also looks like a real fireplace. Flame and embers can be changed for a different feeling. Wonderful product, would buy again!"

Alfunso | Brick, NJ

Great Fireplace

"We had a wall-to-wall woodburning brick fireplace in our Family Room that we totally removed and renovated with new drywall, fireplace, and built our TV in above a new mantel. We never could use the woodburner because the fireplace would back-draft smoke into the entire home. This electric fireplace was a great solution to our remodel. The install was easy, and we love the narrow depth of the unit itself. See pictures attached."

j4wheels | Avon Lake, OH

A fireplace fit for a King!

"We had a plain wall for 28 years and knew it needed a face lift. We decided on a decorative fireplace. Since the flames looked so realistic we designed this new wall around it. We could not be happier with the end results. Since it's summer we are only using the flames, but living in Maine the extra heating source this winter will be valuable. And our adult children finally have a Christmas mantel! Thanks Direct Flame for being a main part of this much needed change."

never ending remodeler | Winslow, Maine

classicflame

"This product is a beautiful accent to any room in your house. I love the fireplace. It gives our family room a awesome focal point in the room. It is the first thing you see when you enter our new home. We made this the focus point in our home and it turned out fabulous. We put a broken brick around the fireplace and built our own mantel..with the wall around being a dark plum color it really accents the entire room."

Lace | Sebeka,MN

Perfect alternative to gas...

"Replaced a twenty year old gas fireplace with this unit. Very realistic flame, well built, and easily raises the temperature in our living area by several degrees. Very happy with the unit. The unit must have the thermostat controller connected for the heat to work properly. If you are buying this unit, you will need to plan the installation of this thermostat and the running of the wiring that is included. We were unable to reuse the standard two wire thermostat wiring installed with our old unit. Also, the manual indicates that you can use the thermostat or the remote to control the heat... not exactly true! The remote turns the heat on/off. The thermostat controls the set point temperature. If you cannot place the thermostat properly in the room and run the wiring, you will not be able to control the room temperature. Wish the set point was built into the remote like the new gas fireplaces."

P.H. | Ontario, Canada

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Came just in time

"Very realistic flame and embers, pretty to watch, an easty to use remote, timer very handy on it, had a cold snap in Florida and this unit heated bedroom wonderfully, husband will be making mantle for it. Would recommend it."

cutcrew girl | southern Florida

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Q & A

The space I would put it in is a 2 inches taller 5 inches wider. How do I close those gaps in a proper and nice way?

You would need to add trim to the unit.

Does it have different flame colors? Do the embers "pulsate" or stay the same brightness while lighting is on?

There are 5 brightness levels in the flame and embers. The ember bed does not pulsate but is adjustable with the flame .

The space I would put it in is a 2 inches taller 5 inches wider. How do I close those gaps in a proper and nice way?

You would need to add trim to the unit.

Can this unit be used for effect , with out having the heating operation on? J Hood Phx Arizona

Yes the flame function is independent of the heat function for year around enjoyment.

I have a see thru box size is 36 inches high and 38 inches wide and 22 inches deep. will this fit in there? If not do you have any that would fit in this size and heat 400 feet

Please call our customer service line to discuss dimensions. The number is 1-866-966-1122.

can I use my ceramic logs?

No the logs are not interchangeable.

I think it has a fan for moving the heat, but was wondering how many speeds, etc?

It does have a fan, with only one speed. The temperature can be changed to alter the heat.

how do you change the light bulb and where is it located. And how easy is it to change. Do you have to remove unit from wall to change bulb?

It has LED lights that do not need to be changed.

What is the minimum depth that will insert into wall/opening?

8 inch depth is required

From the questions I know that it has a glass front. It looks like it is dull not shiny. Is this correct? Does it have the backlit lighting? Is there a smaller model with the same features? Is the fan quiet?

The metal frame has a matte finish. There is no backlit lighting. The builders box series are 36" and 39" sizes. The fan produces a low hum. Additional sizes are available in plug in styles.

need a fireplace insert 38width by 25 high would this unit work?

To discuss dimensions, please call our customer service line at 1-866-966-1122.

Can this unit be used for effect , with out having the heating operation on? J Hood Phx Arizona

Yes the flame function is independent of the heat function for year around enjoyment.

how long is the signal wire for the wall mounted thermostat? I want to mount the thermostat across the room (about 16ft) from the fireplace itself.

You would need to speak to the manufacturer. You can contact Twin Star Tech Support at 866-661-1218.

Is the screen glass tempered on the classic frame fireplace inserts?

Yes, the glass is tempered.

When the fan is not turned on, does the unit hum or make any kind of a sound? Or does the fan run continuously on low?

There is no sound when the heater is not on.

Does it have a fan?

Yes it has a fan.

Can this be installed on a (covered) screened-porch or 3-season room?

This unit is designed to be built into a drywall finished wall. It is intended for indoor use.

How much clearance must there be between this unit and a flat screen TV mounted above it?

There are no restrictions to the top of the unit.

Can you install it on the floor or does it have to be elevated?

It has a zero clearance design.

HOW LONG IS THE POWER CORD THAT GOES TO THE OUTLET ?

The power cord is 6ft. long.

The question about having a fan has been asked and answered YES but I would like to know more. Is it auto and/or manual. Is it variable speed or fixed speed. Is it controlled by the remote or wall unit or both. Hard to tell from dark photo but I assume it vents to the front at the top? Does it require its own power supply? Why is there no mention of a fan in the brochure?

It is fan forced air unit. You may hardwire the firebox to a 120V electrical circuit or use the included plug kit for a convenient installation. The heater is on/off with thermostatic control which automatically turns heater on to maintain set temperature. Use the remote control to turn on the fireplace, set the desired temperature, set timer and adjust the flame. The heater is on the top front of unit.

I have a see thru box size is 36 inches high and 38 inches wide and 22 inches deep. will this fit in there? If not do you have any that would fit in this size and heat 400 feet

Please call our customer service line to discuss dimensions. The number is 1-866-966-1122.

Does it have a fan?

Yes it has a fan.

Can the heat be turned off and flames still run

yes

does this have to be wired or can it be plugged in?

It can be either hard wired or plugged in. Plug kit must be added if desired.

Can this fireplace be installed directly on laminate floor? Is it safe for kids- is the front glass get hot at all?

This unit is designed to be placed inside the wall. It does not get hot to touch. It will not hurt laminate flooring. The heater is at the top front of the unit.

Can you install it on the floor or does it have to be elevated?

It has a zero clearance design.

Do you have to install the wall mounted thermostat or can you just operate by the remote?? Thank you

You can use either the wall mounted controller or the remote to operate the firebox. It can also be adjusted manually.

Can this be installed on a (covered) screened-porch or 3-season room?

This unit is designed to be built into a drywall finished wall. It is intended for indoor use.

Can the glass be cleaned from the inside? Is it removable?

The glass can not be removed.

Where do I purchase a frame kit

You would need to purchase locally. We do not offer a trim kit for this model.

HOW LONG IS THE POWER CORD THAT GOES TO THE OUTLET ?

The power cord is 6ft. long.

Where do I purchase a frame kit

You would need to purchase locally. We do not offer a trim kit for this model.

I'm very interested in this unit but I would like to purchase the white cabinet that is pictured in the display. Do you have info on this? If you would you please forward it to me Thanks

That is a custom mantel. It is not available for purchase.

need a fireplace insert 38width by 25 high would this unit work?

To discuss dimensions, please call our customer service line at 1-866-966-1122.

is glass hot to touch

The glass is not hot to touch.

No

I have already installed this, now I am tiling the surround and noticed dust has gotten inside the glass, is there a way to take off the front glass panel for cleaning?

x

is glass hot to touch

The glass is not hot to touch.

No

My fireplace opening is 35.5" wide by 25" high. Will this work or will it be too short? If it is too shore like the spec suggests, is there a trim kit option that can make it fit? Thank you!!

This unit is designed for new wall construction rather than existing fireplaces. It is a self trimming unit designed for a cabinet or frame that is 35w X 23.8h.

I know this heater unit uses approximately 1100 watts for the heater, but how many watts does it take just to operate the led flame

It generally costs 3¢ per hour to run without heat and 10¢ with heat. It is 1440 watts.

Does it have different flame colors? Do the embers "pulsate" or stay the same brightness while lighting is on?

There are 5 brightness levels in the flame and embers. The ember bed does not pulsate but is adjustable with the flame .

Do you have to install the wall mounted thermostat or can you just operate by the remote?? Thank you

You can use either the wall mounted controller or the remote to operate the firebox. It can also be adjusted manually.

how do you change the light bulb and where is it located. And how easy is it to change. Do you have to remove unit from wall to change bulb?

It has LED lights that do not need to be changed.

I think it has a fan for moving the heat, but was wondering how many speeds, etc?

It does have a fan, with only one speed. The temperature can be changed to alter the heat.

I'm very interested in this unit but I would like to purchase the white cabinet that is pictured in the display. Do you have info on this? If you would you please forward it to me Thanks

That is a custom mantel. It is not available for purchase.

I know this heater unit uses approximately 1100 watts for the heater, but how many watts does it take just to operate the led flame

It generally costs 3¢ per hour to run without heat and 10¢ with heat. It is 1440 watts.

I have already installed this, now I am tiling the surround and noticed dust has gotten inside the glass, is there a way to take off the front glass panel for cleaning?

x

Can the glass be cleaned from the inside? Is it removable?

The glass can not be removed.

The question about having a fan has been asked and answered YES but I would like to know more. Is it auto and/or manual. Is it variable speed or fixed speed. Is it controlled by the remote or wall unit or both. Hard to tell from dark photo but I assume it vents to the front at the top? Does it require its own power supply? Why is there no mention of a fan in the brochure?

It is fan forced air unit. You may hardwire the firebox to a 120V electrical circuit or use the included plug kit for a convenient installation. The heater is on/off with thermostatic control which automatically turns heater on to maintain set temperature. Use the remote control to turn on the fireplace, set the desired temperature, set timer and adjust the flame. The heater is on the top front of unit.

Can this fireplace be installed directly on laminate floor? Is it safe for kids- is the front glass get hot at all?

This unit is designed to be placed inside the wall. It does not get hot to touch. It will not hurt laminate flooring. The heater is at the top front of the unit.

My fireplace opening is 35.5" wide by 25" high. Will this work or will it be too short? If it is too shore like the spec suggests, is there a trim kit option that can make it fit? Thank you!!

This unit is designed for new wall construction rather than existing fireplaces. It is a self trimming unit designed for a cabinet or frame that is 35w X 23.8h.

Can this unit be operated flame only, without heat? Is the remote full function?

The flame function is independent of the heat function for year around enjoyment. It includes a multi function remote and wall controller with thermostat.

Can this unit be operated flame only, without heat? Is the remote full function?

The flame function is independent of the heat function for year around enjoyment. It includes a multi function remote and wall controller with thermostat.

How much clearance must there be between this unit and a flat screen TV mounted above it?

There are no restrictions to the top of the unit.

Can the heat be turned off and flames still run

yes

does this have to be wired or can it be plugged in?

It can be either hard wired or plugged in. Plug kit must be added if desired.

From the questions I know that it has a glass front. It looks like it is dull not shiny. Is this correct? Does it have the backlit lighting? Is there a smaller model with the same features? Is the fan quiet?

The metal frame has a matte finish. There is no backlit lighting. The builders box series are 36" and 39" sizes. The fan produces a low hum. Additional sizes are available in plug in styles.

What is the minimum depth that will insert into wall/opening?

8 inch depth is required

can I use my ceramic logs?

No the logs are not interchangeable.

how long is the signal wire for the wall mounted thermostat? I want to mount the thermostat across the room (about 16ft) from the fireplace itself.

You would need to speak to the manufacturer. You can contact Twin Star Tech Support at 866-661-1218.

Is the screen glass tempered on the classic frame fireplace inserts?

Yes, the glass is tempered.

When the fan is not turned on, does the unit hum or make any kind of a sound? Or does the fan run continuously on low?

There is no sound when the heater is not on.


Warranty

This ClassicFlame product includes a 2 Year limited warranty.

 

Shipping

Ships via Federal Express.


Guarantee

 

Product Specifications

Brand

ClassicFlame

Finish

Black

Fuel Bed

Logs

Installation

Wall or Fireplace

Mounting Options

Fully Recessed

Trim Options

Self-trimming

Style

Traditional

Warranty

2 Year

Volts

120

Amps

12

Watts

1,440

Wiring

Direct-Wire or Plug Kit

Bulb Type

LED

BTUs

4400

Supplemental Heating Area

400 sqft

Remote Options

Multi-function

Product Dimensions

Dimensions

36" W x 24" H x 7.62" D

Shipping Weight

70.14 lbs

Framing/Cabiet

A: 8"

B: 35"

C: 23.8"

Firebox Dimensions

D: 24"

E: 18"

F: 36"

G: 33.5"

H: 34.7"

I: 23.6"

J: 7.8"

Corner Framing/Cabiet

K: 51"

L: 36"

M: 36"

Product Description

The ClassicFlame 36" 120V Traditional Builders Box is perfect for installation in any room of your home. Whether you are going through renovations or new construction, you will be able to enjoy the benefits of a fireplace that is quick and easy to install. You may hardwire the firebox to a 120V electrical circuit or use the included plug kit for a convenient installation.

Using the ClassicFlame 36" 120V Traditional Builders Box can provide plenty of additional heat for spaces up to 400 square feet. Use the remote control to turn on the fireplace, set the desired temperature and adjust the heating settings. The onscreen display will show the new function settings before fading after four seconds. You can even set the brightness of the fire with five different settings so that you have the perfect flame.

Options

Manufacturer Resources

Shipping

Reviews

Write a Review

Yes

"Exactly what we were thinking"

Lphil | Bella Vista, Arkansas

I love this fireplace! Great ambience.

"Awesome, realistic fireplace in my old oak mantel! Love it!"

pam | loveland

Do not buy from this company

"Worst experience ever... purchased fireplace online from what i thought was a Cdn company... turns out they are not a Cdn company .. they are located in the states!! Fireplace does not have required CSA sticker visable so my electrician can't install it. Tried to send back but they claim I must pay shipping to the U.S. which will cost approx.$300... I would have given this review 0 stars... but it made me select at least 1"

Unhappy customer | Ontario Canada

Great product

"Installed into an existing brick fireplace, fit perfect as per the dimensions. We are using it without the control box as everything can be done with the remote."

Ryan | Castlegar BC

Great product

"Works great as decorative piece."

Volbz | Thunder Bay, ON

great product!

"looks great, haven't installed it yet."

Sunny | Brampton, ON

stunning!

"Very pleased!"

Marissa | manorville, ny

We love it!, Service, delivery as well.

"on Cool mornings/evenings, warns up our 24 x 26 living room in short order, (11' ceiling, Full 16' 0f rear glassdoors with transoms. Enjoy with no heat also, and like the adjustable flame."

Mike | Brooksville, Florida

Spectacular look, easily to use and operate

"I had my carpenter install it in an antique oak fireplace mantle. We used a 12" porcelain tile around the hearth area and to make it look more realistic, used the same color tile but in 18" squares on the floor that the fireplace sat on top of and use 1/4 round oak moulding to incase the floor tile I keep walking back into the room often just to take another look. I will send a photo to post under separate cover. The best investment ever!"

Tom D | East Quogue, Long Island, New York

I would buy this product again

"Great product, great customer service!"

Fire lover | Washington mo

Perfect!

"I use it to heat my basement living room which is 400 square feet. Does a great job. Love the realistic flame without the upkeep pf a wood fireplace."

Supermom | Montreal, Canada

Really nice large fireplace

"We had a custom cabinet maker install this in a media center/cabinet and it is beautiful. Most media centers include a very small fireplace and we wanted a big one. This is as large as a real fireplace and very realistic. Our only problem was the remote control. After getting 2 replacement devices we discovered they only work if you are 3-4 feet away from the fireplace, so they have limited range."

texas hotshot | San Antonio, TX

Outstanding value and quality

"Excellent communications from supplier. Quality of fireplace is outstanding, Very happy with purchase"

Joe | Boston, MA

Awesome in many ways!

"I purchased this fireplace to replace a horrible wood burning fireplace which had been in an 1800's cabin which I have been rebuilding. This new fireplace is absolutely beautiful in its new mountain setting, and is the first thing you see when entering this old cabin which was built for pioneers traveling west in wagon trains. Love it!"

Jan from the cabin | Colorado Springs, CO

Unit was easy to install, and now it is beautiful to look at

"I use this product to provide supplmental heat when needed but mostly for a relaxing background display. The installation manual was easy to follow although it did have one confusing entry about insulation that after a call to the company, found out it was not needed"

Mike the Builder | Franklin,NC

LOVE MY FIREPLACE!

"We just had it installed. I love the real look of it. I wanted an accent to my living room and this fit my budget and my appeal so perfectly! It is only 7.5 inches deep so we did not have to build into the wall too much. I love the way the ambers light up. Overall, great fireplace if you are looking for electric."

RCG | New Jersey

Fits perfectly into my brick fire place opening

"Use the product for decorations and replaces a propane gas unit which was not used much because of safety concerns and sometimes difficult to start if not used for a while. Electic unit provides supplimental heat if required."

Don | Crofton, B.C. Canada

Exactly what we wanted!

"We replaced our old gas fireplace and mantel with the Classic Flame. We love it! It gives enough heat . The thermostat is a really nice addition and we could sit and look at the flame all evening!"

Happy | San Diego

very nice

"The box was a mess when it was delivered. Surprisely the unit was in good shape. Looks great just wish it gave off more heat. That was only disappointment with it."

Chilly | Columbia, mo

Better than I expected

"I added this to a bonus room for looks and as a heating source. I'm just getting started and I have stone and drywall work to do but it's going to look great."

Bill | Bay City, MI

great product, great customer service

"I would buy again"

T-bone | Missouri

Amazing Focal Point

"The packaging was adequate, did not come damaged at all. I am really happy with this purchase and would definitely buy it again."

Molson | Charlotte, NC

just what we wanted

"This fireplace replaced an old noisy inefficient gas unit we hardly ever used. It's exactly what we wanted with it's attractive, realistic flame. Don't get it (the 110V model anyway) if its heat you want, but you want fire atmosphere with no hassle what-so-ever, then this is for you."

RMK | Pasco, Wa

Great Fireplace

"I love this fireplace. Love the timer feature. It is very quiet and the flames are very realistic. It heats up very quickly."

Ginnie97 | Derby, NY

Love my new fireplace

"I took out an older wood burning stove - I hadn't used it in over 12 years. I live in a warm climate and really don't need it for the heat. on those rare days it is really cold, the extra heat is nice. I love that it makes my space cozy."

KGranberg | Summerville, SC

Oh Boy!!!

"Just got my new fireplace set up in a new rental Apartment we are building. Very very nice looking. Too late to turn on the heat, but I just love the look of it. we bought the crackler, but would not recommend it. Sounds like popping bubble wrap, rather iritating after a while."

puddinhead | Ocala Florida

I would strongly suggest this fireplace

"I am realy satisfy would this purchase of the fireplace. It's looking great! Thank you!"

Yvon the handy man | St-Antoine NB Canada

Pretty happy with this purchase

"I love the look of this fireplace! It looks great and provides supplemental heat if needed but blower can be just a little noisy if watching TV at same time. Still very happy with the purchase!"

The Perfectionist | Lowell, MA

100% satisfied

"Was satiisfied the moment i opened the box , better live than the video .rapid service ,took 4 days and it was installed .realistic flame for an electric fireplace if you compare oranges with oranges .....the fireplace mantle had been built 4 weeks before the purchase . Specs for the rough in ...bravo perfect fit . Visited 4 different stores and seen different brands and for the price and the size and options ....you won't find anything better Enjoying it everyday :) Nice shopping"

Sylvain | Montreal , quebec , canada

Very nice product

"Product was delivered promptly and in good condition. The only problem was that the wall control did not operate properly. Could deliver a bit more heat but it's adequate for my needs. I strongly recommend this company."

JP | Santa Fe, New Mexico

The product didn't fit

"The product arrived in a timely manner and I was pleased with the shipping and packaging. Unfortunately the item didn't fit my fireplace. I measured the front opening of my fireplace from the brick at the top to the hearth. Unfortunately the inside of the fireplace has a steel firebox that is not flush with the top brick at which I measured. The steel insert protrudes down from the top about 3/8" and I forward enough in the fireplace that when you slide the fireplace insert into the firebox. The top edge of the fireplace insert hits the steel plate. This is due to the manner in which the bricks were cemented together to form the fireplace front. I have considered cutting out part of the bottom of the hearth to accommodate the fireplace insert, but I'm uncertain if the top flange of the unit is wide enough to overlap the brick at the top. If it doesn't then there will be a visible gap between the fireplace brick and the insert. I don't blame your company for the error. I might have figured it out had the dimensional drawings been slightly easier to read on the website. A cautionary word would be in order to prevent other customers from making this same mistake. I suspect it is too late to ship the unit back, so will ponder my options a bit longer."

I'm the homeowner | Lake Jackson, Texas

Needs internal digital thermostat

"The only thing that I would change, would be A internal digital thermostat I know the external thermostat is better to control the temperature. But a internal digital thermostat adds more class Overall I really like this fireplace THANK'S"

Rick | Nashville , TN

Fireplace Insert

"We Had just bought a home with what we thought had a working propane fireplace. The sad thing was it was not disclosed that the fireplace was not working and in fact the fireplace was deemed unsafe... So instead of being angry at the previous owners my husband and I decided to have an electric insert instead of another gas insert. The gas guy came and said that the insert is a perfect fit and will look like the original one that was already in there. So I am so happy that I searched and found your site because affordability was the big factor for me and I am not disappointed at all. In Fact another one of my friends here loves it so much that in the spring they are ordering theirs from your company as well. So Thank you."

Dorothy | Victoria B.C Canada

Amazing, more then I expected!

"I finally replaced the 1972 Sears and Robuck wall space heater. I was worried because I removed a furnace and replaced it with a heating source. The fireplace warms the room up to a warm temp in no time. The room is 16 x 22. The 36 inch builders box was a plug and go. The thermostat on the unit works great and the whole thing is very nice to look at. Rod set me up with a corner mantle from Mantels Direct that finished the unit off perfect."

Tom from Michigan | Eastern Michigan

Love it!

"We bought this electric fireplace because we love a fireplace but didn't want the bother of a wood burning fireplace. We also needed an additional heat source in our living room/den. My husband and I designed an entertainment center and using the framing dimensions included for this fireplace it fit perfectly. We also love the idea of being able to use it with or without the heat. We also bought the crackle box which sounds so realistic."

R & B | Ellis County, TX

Great product...Realistic

"Great for entertainment center Realistic flame Supplemental heat source"

Gary | Severna Park, MD

Just beautiful!!

"What I love the most about this fireplace is that we can use it without heat. We just love the ambience of a fire but don't always want the heat. We use it 99% of the time without heat."

Corinna | Thunder Bay, ON Canada

High End Look on a Budget

"Great insert to create the look of a gas or log fireplace."

Bridgette | Corpus Christi, TX

one word ALSUME

"Wasn't expecting unit this soon, which was ok. No damage to box or unit itself. Set it up on stand, wired it and turned it on. Love the on screen control, you know what flame your on. Will be putting in later in summer. The flame is as good as if not better than gas. People,gas fireplaces flames only adjust lo hi. and always look the same. tThis has 5. glad I bought it and the price was good."

hammer | pa.

I would recommend this product.

"We enjoy the atmosphere it creates, it is cozy and warm."

heo | Atlanta, GA

Quality not as expected

"The builders box was used to replace an existing gas fireplace insert (what a GIANT pain!)The actual installation of the electric unit was relatively easy for my contractor. All the parts were included and it seems to be quite sturdy. However, now that the stones are repaired around it, the glass needs cleaning and I cannot remove it! And the installation manual and users guide are useless. :( Otherwise, it serves my purposes perfectly for ambiance and zone heating in the living room. So far seems to function as expected, but for the price I would have liked the logs and embers to look a bit more realistic."

Kat Lady | Payson, Arizona

Great product!!

"Beautiful addition to our living room. It is the first thing I turn on when I come home from work in the evening. Very relaxing and helps keep the room warm. So glad I made the purchase!!"

Pam | Greeley, CO

Great product and easy to install

"LIke the remote control and the ease of setup"

Bob the Builder | Houston, TX

Looks great

"Wiring box needs to be in back instead of the side. Classic flame customer service is bad. You can't even talk to someone without a ticket number and they will get back with you in 48 hours. Not a good way to do business."

Ric | Beaumont Tx

Fireplace renovation

"We have a fireplace in our living room which has been rarely used over the past 16 years. When it was used, it was more for effect, than actual heating. When not in use it was a constant source of heat loss through the chimney. We decided to install an electric unit to add instant ambiance and some supplemental heat. After some searching, found the Classic flame unit fit both our needs and the size of the original fireplace. The install was pretty simple and the flame effect is very pleasing, it really adds a "classic" touch to the room. The heating element does actually raise the surrounding room temperature, however i do not rely on this as a primary heat source. Overall we are very satisfied with this purchase and would recommend it to anyone considering making their old fireplace a functional focal point at the flip of a switch."

SJAM | Quebec Canada

Just what we needed

"Shipping was quick and the product came well packaged. Instructions were straight forward and installation a snap after I did all the custom work to make it fit an existing opening from a stinky vent-free gas fireplace. The shallow depth allowed me to regain space in a closet on the other side of the wall. Love the clean appearance. Wife loves to run it just for the visual effect when heat isn't even needed."

Professor G | Conway, AR

I couldn't be happier!!!

"I love my new insert!!! I don't have anything negative to say except the cord was to short..... easy fix :)"

Kim | Sonoma, Ca

Nice fireplace

"I am a contractor. I found you on line liked the fire place reviewed the measurements and ordered on a weekend (no weekend help on line). After receiving the fireplace, the on line specs did not match the fireplace box, but it still just fit. My costomer was happy."

James | Springfield, OR

Outstanding Product

"I was impressed as to how easy to understand the installation instructions were. This item is truly meant for a novice homeowner or a seasoned professional"

Handy Manny | West Babylon, NY

Arrived quickly and in good shape

"Decorative alternative to a gas fireplace, needed to eliminate chimneys in upper floors to get more open space"

twofishy 1 | Campbell River B.C.

Poor customer service from manufacturer

"The product had a defect where my Cable remote control, when used for the TV, would also start up the fireplace. I was told by the manufacturer that I would need a Frequency Change kit. It took over 7 months to receive it and I had to pull apart the fireplace myself (a dozen parts and 30 screws) to replace the main circuit board."

Globetrottinette | Quebec city, QC, Canada

i would buy this product again

"used in entertainment center. looks great fits like a glove"

Larry | Harriman, NY

A Very Nice Product

"The best thing about this fireplace is it's safe for Grandchildren to be close to. It requires no duct work , which means no cold air coming in when the fireplace is not in use. I really enjoy the benefits."

Dave the Grandfather | Wichita, Ks.

Wall Unit Fireplace

"The fireplace was easy to install, is attractive and easy to operate."

Dad | Jacksonville, Fl

Great looking

"Wish they offered more sizes in the trim surround. I had to have a metal trim ring custom made but after that it looks totally built in."

HKB | Gilbert , AZ

Great Product

"Framing Dimensions on website were very helpful I built the opening before I got the fireplace fit perfect."

Jeremy | Hohenwald, TN

"Fulfills all expectations!"

"We bought this fireplace to be built in new construction in our den/family room. It arrived in a few days and was easy to install in our media center. It looks beautiful and the fire and logs look very realistic. We have only used the heater on one occasion and it was good. We have had great comments about it and we are recommending it to several of our friends. Our contractor and his carpenters were very impressed! We highly recommend this product!"

AUchick | Hartselle, AL

Piece of Cake

"I installed this product in less than 2 hours from unboxing to finish. Love the remote feature and the aesthetic value of the fireplace. I would highly recommend this fireplace to others."

Jim | Milton, FL

Wow was that a simple install

"This was an awesome choice, the fit was excellent and the ambiance of light is so real. I bought my home with an old wood burning fireplace. Never wanted the smell so i never used it but my new electric is on every evening. The choice of turning heater on/ off is great for having that feel of a fire going without the heat during the warmer months."

Danny | Fort walton beach, Florida

Great product!

"Installation guide needs to include mention of master switch on front. I thought it didn't work at first."

Barnes | Alabama

Love my new fireplace

"When I sold my condo to move closer to my family, I could not find another condo with a wood fireplace like I had before. I know I would miss the ambiance it created so I decided to look for an electric fireplace. I called the folks at Electric Fireplaces Direct and the nice consultant recommended the Classic Flame 36" Traditional Buolders Box since my main criteria was realism. I had a decorator design a chimney to imbed the fireplace and a mason to build it with decorative travertine stone in "Coco" color in contrast to my dark wood flooring. It's truly a focal piece and I get great reviews from everyone coming to visit. I just love my new fireplace."

Globetrottinette | Quebec city, Quebec

classic fireplace

"Nice for the price."

Kelley | Delaware, Ohio

Stop Looking...THIS IS IT!!!

"Great looking fireplace at a reasonable price. Best one after looking through several stores and internet sites. Good enough warmth for a decent size room. And BEAUTIFUL to look at when it's not cold outside!"

Florida Boy | FL

Very realistic

"I did not connect it myself, but someone else did and it went smoothly. Works great, looks great. I have not built it in to the cabinet yet. Can't wait."

none | Estero, FL

easy set up

"Setup seemed scary at first but turned out to be simple. Looks good but may be a bit too pricey. Flames are hard to see in daylight..so only looks good in complete darkness almost. The heat is ok..doesn't get too hot..medium hotness. For [$] I was hoping for something with a little more "wow" factor considering it's a fancy room heater. Nonetheless, it makes my entertainment center stand out."

flaming tom | houston ,tx

Great Product

"Easy to install. Looks great and also looks like a real fireplace. Flame and embers can be changed for a different feeling. Wonderful product, would buy again!"

Alfunso | Brick, NJ

Great Fireplace

"We had a wall-to-wall woodburning brick fireplace in our Family Room that we totally removed and renovated with new drywall, fireplace, and built our TV in above a new mantel. We never could use the woodburner because the fireplace would back-draft smoke into the entire home. This electric fireplace was a great solution to our remodel. The install was easy, and we love the narrow depth of the unit itself. See pictures attached."

j4wheels | Avon Lake, OH

A fireplace fit for a King!

"We had a plain wall for 28 years and knew it needed a face lift. We decided on a decorative fireplace. Since the flames looked so realistic we designed this new wall around it. We could not be happier with the end results. Since it's summer we are only using the flames, but living in Maine the extra heating source this winter will be valuable. And our adult children finally have a Christmas mantel! Thanks Direct Flame for being a main part of this much needed change."

never ending remodeler | Winslow, Maine

classicflame

"This product is a beautiful accent to any room in your house. I love the fireplace. It gives our family room a awesome focal point in the room. It is the first thing you see when you enter our new home. We made this the focus point in our home and it turned out fabulous. We put a broken brick around the fireplace and built our own mantel..with the wall around being a dark plum color it really accents the entire room."

Lace | Sebeka,MN

Perfect alternative to gas...

"Replaced a twenty year old gas fireplace with this unit. Very realistic flame, well built, and easily raises the temperature in our living area by several degrees. Very happy with the unit. The unit must have the thermostat controller connected for the heat to work properly. If you are buying this unit, you will need to plan the installation of this thermostat and the running of the wiring that is included. We were unable to reuse the standard two wire thermostat wiring installed with our old unit. Also, the manual indicates that you can use the thermostat or the remote to control the heat... not exactly true! The remote turns the heat on/off. The thermostat controls the set point temperature. If you cannot place the thermostat properly in the room and run the wiring, you will not be able to control the room temperature. Wish the set point was built into the remote like the new gas fireplaces."

P.H. | Ontario, Canada

Came just in time

"Very realistic flame and embers, pretty to watch, an easty to use remote, timer very handy on it, had a cold snap in Florida and this unit heated bedroom wonderfully, husband will be making mantle for it. Would recommend it."

cutcrew girl | southern Florida

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