Protect your investment with a Direct Protect Extended Warranty
With an exclusive extended warranty from Electric Fireplaces Direct, you can enjoy your new electric fireplace, stove, heater or grill without worry. Get the peace of mind of long-term protection by extending your product's original manufacturer's warranty up to 4 years.
No Deductibles, No Worries
Once the manufacturer's warranty on your product expires, your Direct Protect plan goes into effect immediately. Should a mechanical or electrical breakdown occur, your product will be repaired or replaced, depending on the specific terms of your warranty plan.
Labor Costs Included
We'll even cover the costs of parts and labor for the duration of your Direct Protect Extended Warranty.
No Lemon Policy
If your item requires three qualifying repairs for the same issue throughout the life of your Direct Protect Extended Warranty, we will replace it with a product of similar or greater value.
Add a Direct Protect Extended Warranty to your purchase
At the time of purchase: While you are making your product purchase from Electric Fireplaces Direct, you will have the opportunity to select the Direct Protect plan that best suits your needs, on eligible products. On the page of the specific item you intend to purchase, if a Direct Protect plan is available, you will see that item's extended warranty options. Check the box next to the option you'd like and select "Add to Cart".
After your purchase: For many items, you may be able to purchase a Direct Protect Extended Warranty plan within 90 days of your original product purchase, depending on the term of the original manufacturer's warranty. To obtain a Direct Protect plan on an eligible product you have already purchased from Electric Fireplaces Direct, please call us at 1.866.966.1122.