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Images from Our Happy Customers
Click to read their reviews.
our family absolutely loves our fireplace insert !
"The insert has made our family room very cozy and looks beautiful by our Christmas tree! We always have it on when we are in the room. There is no mess, easy to use, and relaxing to watch! This was a surprise gift to my family. They love it and so do I !"
Laura the decorating | Twinsburg OhioShop Item
The Fireside"s glow
"High end looks T a budget price! A warm,vibrant realistic flame that adds more than a touch of class regardless of the season or occasion!"
Bruce | Peoria, AZShop Item
"I got this for the way it looks and not for supplemtal heat. I love it! It is really beautiful and realistic! If you need supplemental heat, this probably isn't a good choice, but if you just want it for looks, you can't go wrong. Great price, too, and it took me longer to clean the revenants of the last fire out of the fireplace than it did to install this product."
SteveB523 | Charleston, WVShop Item
"Love this fireplace! It looks real plus adds some warmth if i dont want to turn on the heat in the spring/Fall."
Early | Indianapolis, INShop Item
"I love this unit. I had the same one in the fireplace I bought in 2006. Unfortunately my cat wanted to call it his own and damaged the original. This is the exact same model and was easy to remove the old one and replace it with the new one in my mantle. Buying from electronic fireplaces direct saved me a lot of money."
GiGi | New YorkShop Item
Very happy with our purchase
"Our older home (1936) has a brick fireplace that is the central focus of the house. We had wood fires in it for the first several years we lived here, but in recent years have not. We wanted to be able to have the ambiance of a fire any time we wanted, and to be able to turn it off and not worry about it when we went upstairs to our TV room/bedroom. Also did not want to clean put the ashes any more. This does it very well. It fills a niche for people like us who just want the comforting ambiance of a fairly believable fire on demand without the mess and the safety issues. Would not use it as a major heat source, although it does put out some warmth, and we have not tried it on high."
Satisfied customer | Louisville, KYShop Item
The fireplace was everything we were looking for; great look
"Only thing to make it better would be a less glossy finish. Highly recommended."
ajtonyreh | MinnesotaShop Item
Exactly what we expected.
"Fireplace hsd never been used. Perfect for the dimplex to make it look like a real fire."
Mike | Green Valley, AzShop Item
In Santa's good books!
"The fireplace is used not only as a source of additional comfort heat but also as a wall accent and decorative furniture piece. It was as though the wall in the home was built with this piece in mind as it was a perfect fit! We were actually quite surprised that the heat produced was true to the product specs.We have had days of -35 C temperatures and rather than turning up the thermostat to heat the whole house, we could heat the areas we were in comfortably and economically! As the the photo shows... even Santa agreed with the quality and as we all know, he sees a lot of fireplaces!"
Cyd the kid | Drumheller, ABShop Item
I really love it, looks real. Happy with my purchase
Jodim | Canton ohShop Item
"I had been wanting something like this for a while, but didn't want to pay a high price for one. I got mine at an estate sale. I LOVE IT!! It really warms up the room, and the fire is so cozy looking. The only problem i found was that my Pergo wood floor was getting really hot. Not good!! So I got two thin slabs of marble from the hardware store and put Super Sliders under them and put the stove on top. Now the marble absorbs the heat, and my floor is safe. Another thing I love~~~This heater is sooo quiet!!"
Mare | Dayton, OHShop Item
We love our new fireplace insert.
"We love our new easy to install fireplace insert. We have had a lot of compliments on the beauty and warmth it provides to our room."
Teh | Toledo, ohioShop Item
Love this fireplace
"Love the fireplace. Clean and neat in appearance. Very well made."
Daryl | Harrow OnShop Item
Fantastic Kit Fireplace
"My wife and I put this fireplace together in about an hour. We bought the propane gas conversion kit, which also was put together easily. It's important to read the instructions that come with the gas log set because it is shipped as if you are going to use natural gas to power the burner and there are a few steps to convert the set to propane gas. Be aware that you need pipe dope and, of course, a tank with regulator to complete the setup. We're using a 100 pound propane cylinder. We elected to cover the fireplace with cultured stone."
Joe | Monument, COShop Item
Very Happy with this Purchase
"We haven't been using the fireplace for years mainly because the task of cleaning it, i.e. Removing the ashes, having the chimney cleaned. I have been wanting to purchase an electric insert for years but kept putting it off. But I decided I was going to get one this year and be ready for Christmas. Did my research and decided to buy the Dimplex 23" Deluxe. I am soooo happy I did! Very and I mean very easy to setup and the flame is so realistic, nice heater also. All in all I am very satisfied with this fireplace insert. I LOVE IT!"
Yolanda | Helotes, TXShop Item
"It's just what we wanted. We did have the baseboard replaced so that it looks built in. And we were able to have the TV wires put into the wall which improves the look. Haven't used the heat yet since we are in FL."
Flo | Winter Park, FLShop Item
Looks so real
"We bought this unit 2 years before actually having it done, but we had it just plugged into wall and used without its outer cabinet, wanted to make sure it worked, the heater did break within a year but called company and got parts sent out right away now working like new again, my cabinetry is finally done and I love it....my husband did an awesome job and the unit looks great...I love the ambiance it adds to my bedroom."
Alma | Bakersfield,caShop Item
I Love My Fireplace
"I was looking for an alternative to burning DuraFlame logs. Especially as in San Jose we are subject to "No Burn" restrictions on "spare the air" days. A gas insert would have been very expensive. This is what drove to consider an electric option. The Dimplex 23-inch deluxe electric fireplace insert is a perfect solution and the price is very reasonable. I was skeptical as to how realistic the electric flames would be but I was pleasantly surprised that they look great. The ambiance it creates is wonderful and with 3 heat settings (Off, Medium, High) you can light it up summer through winter. I can highly recommend it."
Richard | San Jose, CAShop Item
Yes this is the second stove we've purchased
"Very happy with stove! This is our second one!"
Sled head | Upper Peninsula MichiganShop Item
Love this Product!
"We absolutely love our new fireplace. It gives out heat, is attractive and makes our living room very warm and cozy. We have lived in our home for almost 32 years and have never used the room more than we have this past winter. We have received many compliments on our wonderful new addition and are very happy we purchased it."
Jan | San JoseShop Item
Absolutely Terrific Electric Fireplace Insert
"I use my electric fireplace insert for show. It looks great! I am very pleased with it. I recommend it 100%."
Brent | Kitchener, Ontario, CanadaShop Item
Feeling Cozy and Snug
"Entering my sitting room with the lights down low, water fountain flowing, I sat in front of the fireplace, rocking back & forth in my rocking chair. The room felt warm and cozy. What's missing is the crackling sound of wood burning. The fire looked so real I almost threw a piece of paper into the fireplace. Light weight and portable you can not go wrong with this product."
Fitness Guru | Gaithersburg, MarylandShop Item
100% happy with product and seller.Thank you.
"Attractive and functional"
John | Sydney nsShop Item
Great fireplace unit!
"This is a great unit. It is thin which makes for easy installation in small spaces but it looks like a full fireplace once installed. This is also the most realistic flame I have seen in an electric fireplace."
John | Franklin, WIShop Item
Great fireplace unit!
"This is a great unit. It is thin Erich makes for easy installation but it looks like a full fireplace. This is the most realistic flame I have seen in an electric fireplace."
John | Franklin, WIShop Item
Great product and great addition to our home
"Could not have gas line to this room. Room is 20 x 20 with 12.5 foot ceilings and this unit raises the temperature 5 - 7 degrees. Retro fitted into a marble fireplace in house built in 1821 with minimal modifications."
mondak | Savannah, GaShop Item
A great fireplace insert!
"Love the realistic flame, heat output and ease of use. Our local fireplace shop recommended this fireplace insert but Electric Fireplaces Direct offered the best price."
KC Road Warriors | Overland Park, KSShop Item
Beautiful Fireplace Surprise
"My son surprised me with this fireplace for Christmas and he knew I had looked at it for over a year. It was a wonderful gift and I'll cherish it. The fireplace really is the foal point of my living room."
Mish642 | Cockeysville, MarylandShop Item
"we added this unit to a built in wall unit / entertainment center. the logs and flame looked awesome and realistic. Customer very happy."
Future Antiques | Port St. Lucie, FlShop Item
Love this Fireplace
"We replaced a wood burning fireplace with this electric version. The heating portion of a fireplace was not an issue as it rarely gets below 60 degrees here in Florida. So, the fact that we can turn on this fireplace 365 days a year was a major deciding factor. This fireplace was easy to install and has the aesthetic beauty of a wood burning fireplace without the hassle of bringing home the wood to burn then cleaning it up afterwards. "Electric Fireplaces Direct" was easy to work with and delivery was quick. The unit came in as described and without any damage. It was one of the only items in our home renovation that went without a hitch. If I had one complaint it would be that the mirrored back of the fireplace reflects images in front of it when the room is brightly lit. When the room is darkened there is little or no reflection."
Vincan | WPB, FlShop Item
Celeste is very attractive in most any setting.
"I Don't normally need extra heating actually. I buy for the ambiance and the look of this. It is very pretty in any decor,and it really does warm the room if need be. Recently our main house heater quit on us,and after we panicked,we used our fancy cute fireplaces and we were set up for the full day it took hubby to install new unit. It was very cold out and raining, so me and the bitty yorkies needed to be warm!! I love it!"
Yorkiemom | Swedesboro,NJShop Item
Love our Dimplex electric fireplace insert!!
"We purchased the insert because wood burning is restricted in our valley to preserve air quality and we couldn't afford to retrofit with natural gas. To say we are delighted with the result is a huge understatement. Two of our family members are now planning to purchase inserts from you based solely on our experience and recommendation."
Shari and Lew | Murray, UTShop Item
Appearance and Attractive Design Exceeded Expectations!
"The Dimplex Deluxe Electric Fireplace Insert/Log Set purchased & installed in my formal/contemporary living room significantly increased the overall ambiance and appearance of the room. Guests have routinely commented how realistic and cozy it looks as well as what a great addition it is. I couldn't be happier with my investment!"
Flames on the water | Tacoma, WAShop Item
Totally changed the room!
"This totally changed our living room-- instead of the unused fireplace being a dark hole at one end of the house, it's now where we all hang out. Love it!"
Carrie | Port Townsend, WAShop Item
SueB from Missoula
"If your looking for a contempory design for a smaller space, this is the best out there for the price. Only thing I would like to see is an adjustable flame height. Con your engineers work on that. Love it, love it, love it!"
SueB Designer | Missoula, Mt.Shop Item
"I love this fireplace! It's a perfect blend and looks so real! I was skeptical about the electric fireplace not looking like a real fire but once set up and installed, it's awesome. The flick of a switch easy use, plus fan blower for heat is the most convenient feature. I am very impressed with the frame and beautiful glass doors. The logs look like the real thing and when the fire is turned on, the look replaces my old propane fireplace with beauty and elegance. Thank you so much!!!"
Lea | CBS, NLShop Item
Love this REALISTIC fireplace
"We love this fireplace. We bought 2 to convert existing wood burning fireplaces. Wish we would have done it sooner. These are beautiful and so realistic."
Saundra | Florence, SCShop Item
We love this product!
"We use this insert for a basement fireplace that has been nonfunctional for years. It brought the fireplace back to life! It heats quickly and adds a nice glow to the room. Completely replaces the need for space heaters in the basement."
Betsy the Builder | Beebe, ARShop Item
Better than expected
"Needed a solution for a capped off fireplace and this fit perfectly. So real looking you would thing it is a live gas insert."
The Shores | Manchester, NHShop Item
"Space was an issue. Bought the log insert, placed a fire screen in front and I was able to use it in any room. Just pick up and move it. Dimplex has the VERY BEST realistic fire of any. I tried other and now have 2 Dimplex. Electricfireplacesdirect.com. Outstanding and kept their word. I tried one type fireplace and found the flame unrealistic. Electricfireplacesdirect.com took the return with no strings attached. Refunded quickly. I then purchased the Dimples log insert again from Electricfireplacesdirect.com and BINGO perfect with quick delivery. I am now looking at a type stove through this company. I am known as one who searches the net for a quality product from a reliable company. Dimplex and Electricfireplacesdirect.com make a great team."
Johnny Gymnast | Charleston SCShop Item
Replaced gas log fireplace
"We converted our house from propane to natural gas. For a variety of reasons, it was not practical to convert the gas log fireplace. Besides being decorative, the fireplace is the heat source for our sun room. Faced with needing an electric replacement, we wanted something that was attractive, had decent "flames" and provided heat. This unit was the only one that really looks like a cast iron stove and does the job well. It worked perfectly right out of the box. Plug it in, pair the controller and turn it on. No hassle with set up. It is at the high end of the price range for this type of stove, but you get what you pay for."
Train Man | South Seaville, NJShop Item
Very nice and I received it in a few days
"Really liked this product for the price"
Forplay | North CarolinaShop Item
32 inch fireplace
"We are very pleased with the appearance of this fireplace. The carpenters that built the fireplace and mantle for us were amazed at its beauty, realistic flames and logs. Also great that it can be used on a "no heat" setting - so it is perfect for that homey feel and look - even if its not chilly! :)"
judy | McAlisterville, PAShop Item
I LOVE IT
"I have an old fireplace with a sealed off chimney. This insert is so realistic and cozy I love it. I put a fireplace screen in front and it's beautiful. The ambiance is fantastic. I was sceptical at first, but I couldn't be happier. I do wish the cracker worked on remote as well."
Bmac | BostonShop Item
Gather Around and have S'more Fun!
"Our fire place has been used at many summertime barbecues, and loved by every single guest! We use it to sit by, make s'mores, and enjoy the beautiful view. This fireplace has added a great aspect to our home. We cannot wait to continue using it throughout the year!"
Kathy S | Cranford, NJShop Item
The Perfect Fit!
"We use the stove in the kitchen dining area. It cozies up the room on cool days. Didn't have it for winter but am sure it will handle the space. Not sure how big a room it would heat easily in a cold Maine winter but we're using it as supplemental heat to one hot air vent in that area. The stove is just as described and I still marvel at the realistic flames! Nice warmth and fan is quiet. Heats area quickly. Got the crackler which adds to the realism but not necessary for my enjoyment. Would definitely purchase again. Arrived in great condition."
Pat | Oxford, MaineShop Item
"Fireplace was exactly as described. Set up and installation were complete in 30 minutes. Ensure you have a stud or backing for at least one anchor bolt."
PAMark | CanadaShop Item
Our new Fireplace
"This Fireplace is very good for us I have made a little modification from our old Fireplace "same brand" I have used the back ground place and now it looks much beter"
Edward | Osoyoos B.C.Shop Item
100% Thrilled with our purchase
"We are an historical Inn and have the fireplace in one of our premiere rooms; guests rave about the warmth and beauty...adds such character to the room. Husband raves about how easy it was to put together!! THANK YOU THANK YOU We surely plan on more purchases !!"
AndreaSmith05 | Chatham, MAShop Item
Cozy addition to our living room
"Bought our fireplace in time to add ambiance to our living room for the Christmas Season, and it provided all we were asking for! Loved it so much that we quickly purchased another identical fireplace and gave it to our daughter for her condominium and with the quick delivery it was providing a warm and cozy addition to her living room for Christmas as well!"
Doug-Out Doug | Renton, WAShop Item
This product is well made...
"I enjoy viewing my flat screen television on the mantel. The electric fireplace provides warmth simply by turning on the remote, as well as providing a most attractive focal point. The TV Stand/Fireplace Mantel design is very ornate, and I would recommend this company to a friend. Not only is the TV Stand/Electric Fireplace a great piece of furniture[...]."
Lin | Springfield, ILShop Item
Expensive, but worth it!
"This fireplace is a great focal point in our large livingroom and we are very pleased with the lifelike firebox. The extra charge for moving it from the truck to the house is well worth while as the boxed products are quite heavy. The trucking company dispatcher, as well as the driver, were so helpful and polite and a real blessing."
M & P & the brat | Reno, NVShop Item
Classic lines for every decor
"I initially purchased this to replace a gas fireplace I removed from my living room in the loft space I live in because of the toxic smell it gave off. I received the Dimplex Lexi Wall mount very quickly & it was super easy to install. I sadly had to remove it due to the other furniture pieces I recently purchased being too large. Luckily I have a rustic log cabin in Wisconsin and it turns out the fireplace was just what I needed in my 3 season porch to make it a 4 season porch! It heats the room beautifully & the walnut tones on the face blend in so well with the log walls it almost looks as if it is part of the wall. A seriously great find & a great company to do business with!"
Colleen - who can't measure very well | Chicago, ILShop Item
"Great fireplace. Love showing it off to friends and family. Nice features and easy to use. Great size for our 900 square foot room. Good heater. W And love the service from this company. Will be ordering again."
Lindseyloki | Alberta, CanadaShop Item
Another happy customer
"I am a custom woodworker. I purchased the 50" electric fireplace for one of my customers. He wanted a entertainment unit with a fireplace. I was very pleased with the ease of doing business with Electric Fireplaces Direct. The delivery was right on time. The installation guide was easy to follow, so the unit was a breeze to install.After the installation I ended up with another happy customer and so did you."
Jimmy TOO TOO | Stuart, FloridaShop Item
Completely Satisfied with the Spencer
"We bought the Spencer because my wife wanted the flame effect in our living room and I wanted the infrared heat for the downstairs bedroom. If we need it downstairs, it's light enough to carry down. We also have a larger corner cabinet fireplace in the family room downstairs we bought from this company and love it as well. That's why we came back for another purchase."
Retired Systems Guy | West Fargo, North DakotaShop Item
Get the 240 V
"We recently purchased this unit for our basement. 2 family members had bought the 120V versions and we liked the how nice they were and the heat they put out. We wanted electric verses gas because our basement is finished so runing electric was easier than runing a new gas line. Our finished basement is always cold and averages 58-60 F whcih does not make it a great place to hang out. We decided to buy the model that can run 240/120 and had a 240 dedicated installed to run the unit. We have a good size basement and this unit heats up the basement to 68-70F in less than 2 hours! It is wonderful and I highly recommend this to anyone looking to get more heat than looks. We have a gas fireplace in our main floor room and i seriously think this electric puts out more heat and is quieter than the gas with its blower running. My only complaint is the flames do look a bit fake but turn off the blue flam and just go orange and embers and the looks are better. We also have the model with the screen and opening glass doors which add to a realistic look. Overall this product is a great buy and I am one of the most picky of buyers there is. I highly recommend this to anyone. Also, this company has a sister company called mantels direct. We bought the "Vail" rough saw mantel from them and that is a quality product at a great price so if you are looking to make this fireplace as a focal point like we are, check them out as well. when my project is complete I will add photos"
Pete | ColoradoShop Item
A Company that demonstrates TRUTH in advertizing
"Great product. Meets expectations. True to description given by company. Company very helpful in placing order and follow up. I looked everywhere for an item such as this and was unable to locate exactly what I needed until I found this company. thanks for a great product, friendly service, and truth in advertising."
Charles | Lyons GeorgiaShop Item
Best Heating at a low cost!
"This will be our 3rd. year using our three Dimplex Free Standing Electric Stoves....(we have besides the Celeste Stove, the Olsen DS 2205 and the Danville DS 4411) They are our only source of heat for our 3 bedroom, 2 bath 1800 sf home. The first year we saved $64.00,and the next year 97.00 saved! We are very warm and toasty, while enjoying the beautiful realitic wood fire. Even tho we live in Florida, we are in north Florida and today it was 18 degrees. We have the big one Celeste, in our livingroom which is 20x20, Olsen in the kitchen/ diningroom and the Danville in our bedroom. We love Dimplex and we have sold them to two other families. The fact that you can buy this wonderful product without sales tax and free shipping is the icing on the cake. Thanks Electric Fireplaces Direct."
Judy the signer | Brooksville, FloridaShop Item
What a Deal!
"We ordered the unit on a Thursday morning and the next morning we received confirmation that the unit had left the warehouse on on its way to our home in eastern Ontario. It arrived on the next Tuesday as promised. It was extremely easy to install. We are very pleased with it and would recommend this company and its model fireplace to all."
Dutchy | Russell, Ontario, CanadaShop Item
"We use this heater to heat our workshop. It does a great job and we don't have to worry about safety issues. We had an older one of these heaters that we used for years until it quit working so ordered a new one from your company. We love the heater and use it all winter long. Have definitely recommended this heater to others."
Farmer | MissouriShop Item
Perfect For Our Application
"We installed as supplemental heat in our new basement Master Suite. The suite is about 300 square feet and this unit does an excellent job of quickly heating up the area. With the addition of a HDTV and a double recliner, my wife and I practically live in our new suite now. Everyone marvels at how attractive the fireplace is in our setting and how realistic the flames look. We absolutely love it. Thanks Fireplaces Direct."
bRad | Rapid City, SDShop Item
Beautiful and Functional, Thrilled with my ourchase
"One month after this purchase, our furnace broke and we awoke one morning to a very cold house! Our fireplace came to the rescue and brought us to a comfortable temperature quickly. It was a blessing and great back up until the furnace repair man showed up! Living in Quebec, heat is a necessity! Aside from this obvious benefit, we are extremely pleased with our fireplace. It is beautiful, works like a charm and dealing with this company has been a pleasure. A+++++"
Leigh | QuebecShop Item
Great unit, I would buy it again
"Delivery was on time and in good shape. Directions and assembly easy ( 2hrs ) alone. Infared fireplace heats very well in our living room (400sq.ft.). Premium Oak cabinet looks very nice and goes well with our other oak furniture. All of our entertainment equipment fits very well in the cabinet. Our 60 in. TV looks great sitting on top of the cabinet. I recommend this unit and company. Very nice to deal with."
Gary | Rochester N.H.Shop Item
Best Choice for Small Spaces
"Room size: 8 foot ceilings, 11 feet wide x 15+ feet long (sorry ran out of measuring tape). I was tired of being cold (have to turn down the heat at night for all the hot blooded children in my house). I wanted to buy a faux fireplace with a mantle for my bedroom for the cozy factor as well as for extra heat; but once I rearranged my furniture in my room I decided I didn't have the space for another piece of furniture. After several days of research, I decided I'd give the Linear Wall Mount Electric Fireplace a chance since all the reviews that I read on the internet were fair and favorable. It was the perfect choice for my room. Set up was quick, the directions were easy to understand, and follow. I purchased a stud finder, and highly suggest a stud finder, this is too heavy not to be in the studs! I had a friend help lift it onto the wall brackets as it is more cumbersome due to it's shape (too long for one person to do by themselves). The friend who helped put it on the wall with me was an older woman; so I think two relatively healthy people can hang this with no problems. She also loved the idea of having one and took down the information to look into buying one. I cleaned it accordingly (do not use harsh chemicals/fabrics or you will scratch the inner reflective glass), I placed the "crystals" in their holder (the company gives a large amount of "crystals", too many to be put in fireplace holder. If you want to continue the theme try placing the remainder crystals in a clear candle holder and put flamless candles on top or bury the flamless candle just a bit with the crystals (get creative)-it'll look pretty). It gives off plenty of heat for my room size, closing the door while the heat is on high can make the room almost too hot - but it's nice for cold nights. Because I live in the south, I knew I wouldn't use the heat all year; so this also doubles as wall art. I can have the flames burning any time of year, blue, orange, or the combination of both, and still feel like I'm getting my money's worth. Because of it's design - sleek lines and black glass, it has both a modern and contemporary look; so it doesn't seem out of place and will work well in most settings (I decided to use it as it's own focal point). The kids love it; and depending on who's cuddled up with me that night, will pick the color of flame they want to fall asleep to. The flames are, in my opinion, realistic and are very relaxing - you can make them big or smoldering. The remote adds to the convenience of use, and the fact that it can be hung on the wall solves small space problems."
Just Call Me Mom Everyone Else Does | Southaven, MSShop Item
Kensington Electric Fireplace
"We love this fireplace. Easy to put together and looks great in our house. I can tell a difference between the big box stores and there quality versus this company. I would highly recommend buying from them."
Karianne | Tarpon SpringsShop Item
Great Purchase and Experience
"I highly recommend Electric Fireplaces Direct. I began my purchase by calling and talking to Julia Bedford. She was very helpful and knowledgeable. Finding an electric fireplace to fit in my mothers existing brick fireplace structure was difficult. Julia did the research for me a found the most appropriate fireplace and sent me an email with the details of this unit. I was able to install this unit with minimal difficultly considering the existing brick surround. The fireplace had a perfect height for the area, but I had to visit a local hardware store to find trim that accentuated the installation for the length. This fireplace works very well to provide the much needed heat for my 87 year old mother and is easy for her to use. She enjoys looking at the realistic flame effects and enjoys the mode that shows the various changes in LED options."
Woody | Lexington, SCShop Item
This producct is really great
"love this log set. So real and heats the entire 15x12 foot room. I was hesitant to order without seeing the product up close and personal. I'm sold. Your company makes a quality product at a great price."
ohn Boy | Casa Grande AZShop Item
Love this fireplace!
"Another great Dimplex electric fireplace from Fireplaces Direct! This product arrived in 2 days, installed in 15 minutes and provides a realistic flame and supplemental heat source. I can't recommend this product enough and am considering ordering a second unit for a basement fireplace - don't bother installing gas logs when you can have a realistic flame which offers supplemental heat at a fraction of the cost!"
BrownEyes | New YorkShop Item
Great Product, Great Purchase
"I have wanted a fireplace but was unhappy with the look of most electric fireplaces on the market. This is a beautiful, sleek piece of furniture that is also a media centre. I love the crushed glass base as opposed to fake logs. It adds an intrigue to the look of the flames and the overall effect is mesmerizing! We have received many compliments on this unit and we have recommended friends to consider purchasing a similar unit from this company."
Suebee | Dundas, OntarioShop Item
Gorgeous product adds a touch of class!!
"I am completely satisfied with my purchase (my third from your wonderful company).My Fireplace [...] now adornes my den, adding a sophisticated, cozy air to the room...I very much look forward to cold winter evenings lounging in my wingchair with a good book, the glow, warmth and the ambiance of this handsome fireplace, and a nice glass of Brandy.The Fireplace easily heats my modestly sized den and the flame effect is both realistic and relaxing. I will also speak for my cats, who love laying for endless hours, bathed in the warm air emitted by the fireplace fan, which they, with the wiseness of a feline, place themselves directly in front of...I could not be more pleased with my purchase and would recommend these fine fireplaces.....and have...to anyone!"
Fez-man... | Philadelphia, PennsylvaniaShop Item
Beach House Ready!
"Nice linear design with infrared heating up to 1,000 sqft. Accommodates up to 78" of tv space for everyone's enjoyment! Great paired with open lighting. Offers 2 ember bed choices of clear glass and white rocks to accompany the amazing flame effect! Hidden storage space to complete, the modern look."
LaTigra | Florence, ALShop Item
Perfect addition for that
"WOW... What can I say. I installed this in my 5th wheel RV and I wasn't sure what to expect not having seen one in person, but after receiving my DF2608 I dropped it in place just to see how it would fit and it was perfect. I fell in love with it even before I fired it up(so to speak). I built a small platform, as per the instructions, to lift it off of the carpet and added an outlet in the enclosure to keep the install clean looking. I then fastened the fireplace in the cabinet and brought it to life. It was more than I could have hoped for, and with the added benefit of heat. I just remember the first electric fireplace that came out with their aluminium foil light deflectors and no heat, different time, different technology. The best I can say is, Try It, You Won't Be Disappointed. Thank You Electric Fireplaces Direct and Dimplex. I'm looking forward to many years of enjoyment from this product."
Torquedown | Snohomish, WAShop Item
We love our fireplace insert!
"We are so pleased with our fireplace insert. It is so realistic both the look, flames and blower with heat. We recieved it so fast and have been happy with our association with your company! Couldn't be happier!!"
R.T. | Tulsa, OKShop Item
"My wife and I decided to step up and make what is (for us) a large purchase for what would be considered an heirloom piece. We are absolutely pleased with the beauty and the quality of the ChimneyFree mantle package we got. The worksmanship is impeccable and it is the perfect piece for our home. And, as an added bonus, the process of putting it together was MUCH easier than I anticipated, and I was able to do it myself in about 45 minutes. Oh, and also we spent a few weeks researching and looked at other retailers, but Electric Fireplaces Direct is heads and shoulders above the others we looked at, both in quality of product and in sales and service."
John R | Moscow, IDShop Item
I would buy this product for every room
"I checked around and Dimplex seemed to be the best electric fireplace. I found Electric Fireplaces Direct and found a huge selection and a fireplace I love. [...] I use it in a small living room and the appearance and heat it produces are perfect. I will be ordering more electric fireplaces for my home before next winter."
the pizza lady | Savannah, GAShop Item
"Ordered this product online...it arrived within 4 days. Started to assemble the fireplace and we had 2 pieces of the same letter. Called the manufacturer and they told us the part we needed was out of stock and they would not be making any more for about 3 months. Called Fireplaces Direct, they sent out a whole new package #2 and it was here within 3 days and solved our problem. We love the fireplace and it looks great and doing the job."
Bob | New YorkShop Item
"We've had ours for nearly 3 weeks, & used it daily since it arrived. After our morning showers are over, we shut the bedroom doors, then lower the thermostat on our home's central heat to the lowest setting, then turn on our electric fireplace, which is in the (open) living/dining area. We keep it at a comfortable setting (usually about 72). At night, we turn off the unit, then raise our home's central unit thermostat for the night. Not only is it pretty to look at (the flames & glowing logs really do look realistic!), but it's lovely to stand in front of it and warm up after coming in from the cold. Our electric company sends us a weekly e-mail showing our electric usage for that week, & comparing it to the usage from the week before. Our report, after having used the fireplace for a full week, revealed we'd used 122 KWh LESS than we had the week before, which totalled $11.85 savings on our bill in that one week alone. I did a ton of online research, as well as reading other customer reviews on various models of electric fireplaces. The fact that this model is infrared, and supposedly keeps more humidity in the air than the non-infrared versions; as well as that I read that the infrared types use less electricity, were the two deciding factors for me in purchasing this model. We really couldn't be more pleased with it. Also, I love that the heat on this model comes from above the door, rather than below it. I can hold my hands in front of it and warm them when coming in from the cold. The top of it, however, remains cool. I had a Christmas display set on top of it through the holidays. It has the look of a genuine wood burning stove, which is what I wanted. When our last child has moved from home, we'll probably get another unit for our bedroom, so we can keep the thermostat on the house's central unit turned down all the time during winter. I will also point out that we never get cold, even though it's heating our living room, dining area, kitchen, mudroom, and sunroom. All these rooms, though separate, are open to each other with wide doorways. The shipping was very fast, too. We didn't purchase the stove to save money on our heating bill. I was just tired of feeling cold all the time. Our electric central heating unit (heat pump) made me feel overly hot when it was running, then cold when it kicked off (we have hard floors/no carpet). I wanted to be able to feel warm, without INCREASING our electric bill. It was an added bonus that we are actually SAVING money."
Renna | Northeast TexasShop Item
Lovely Fireplace & World Class Service!
"The perfect combination of form and function...lovely design and a great alternative heat source for a small space. It may be moved from room to room with ease. Above all, the service was superb! This was a small purchase, however, the associates at Electric Fireplaces Direct treated me like a million-dollar customer."
Love's Winter! | Alexandria, VirginaShop Item
"I cannot believe how beautiful this fireplace is! The setup was so easy and my daughter and I had it finished in less than an hour. Packaging was amazing and there was only a tiny flaw in the finish. I thought I would have to contact someone for a paint touch-up kit, but there is even a touch-up pen included! It took one tiny dot to completely cover the flaw, and now I cannot find where it was. My husband was totally impressed when he came home and told me I had done an incredible job of picking this fireplace. Thank you Electric Fireplaces Direct and Merry Christmas."
Christmas Joy | TexasShop Item
"This is our second purchase from Electric Fireplaces Direct and we couldn't be happier with the product or the service. We added a fireplace to our bedroom first, for warmth and ambiance and now we have another one in our reading room. Living in the NW there are plenty of rainy, gloomy days, but these awesome pieces really make a difference when you're inside!"
Reader | Washougal, WAShop Item
FABULOUS!!! Love our fireplace!!
"LOVE LOVE LOVE our new fireplace. I have wanted one for years but never found design I loved. Then I happened to find your website and was completely wowed by your selection and amazing pricing. We live in an older home and this beautiful item has added so much charm and warmth to our living room. I am so very pleased and would recommend to buy only from your company. Simply beautiful."
Babsy | WinnipegShop Item
Absolutely love this stove!
"This stove has turned our summertime porch into a multi-season room. This is November in New England, and while the temperature today was in the 30's and it was pouring, we were still able to be comfortable out there! Had lots of company too!"
cim323 | Woonsocket,RIShop Item
Functionality and Fabulousity!
"I had originally planned to purchase a more expensive electric fireplace, until a wonderful person suggested I consider this one. It was an excellent choice! I am extremely happy with my decision. This Napoleon fireplace is not only beautiful, but extremely functional. It adds just the right amount of extra heat to my basement "woman cave," and serves as a focal point for meditations on peace and tranquility. I wasn't sure what to expect when it came to the appearance of the flame...afterall...it is an electric fireplace. However, the flame is very realistic...which is an even greater perk with this product. The price point was great and gave my budget more flexibility for the addition of extra items to enhance the room. Delivery was quick and on time. I was given a delivery time of from 10 am to 2 pm. The driver came around 10:20 am! Everything about this order was flawless! I would definitely order this product again and from this company again."
Zorah | Small Town, OHShop Item
Buy it and you will love it!
"I am using this both as a supplemental heating source and as an attractive TV entertainment center. It was packed very well, assembly was very easy, and it looks much nicer than I anticipated. I would recommend this unit and company to friends and family looking for a similar device."
Dawn | Albuquerque, NMShop Item
Love My Fireplace Insert
"This is the most Attractive Insert Fireplace. I am so happy that I ordered this. When it started to get cold outside we turned on the blower and it really took the chill off our living room and did not need to turn on the heat yet. We think it looks really nice and have had it for about a year now. It is nice to have it on when company comes over or if you just want to watch and relax. I would recommend this to any of my friends. This is much better than having the mess and it is safe. I hope it last for years to come."
Smiley | LaPraire, ILShop Item
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