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Images from Our Happy Customers
Click to read their reviews.
our family absolutely loves our fireplace insert !
"The insert has made our family room very cozy and looks beautiful by our Christmas tree! We always have it on when we are in the room. There is no mess, easy to use, and relaxing to watch! This was a surprise gift to my family. They love it and so do I !"
Laura the decorating | Twinsburg OhioShop Item
The Fireside"s glow
"High end looks T a budget price! A warm,vibrant realistic flame that adds more than a touch of class regardless of the season or occasion!"
Bruce | Peoria, AZShop Item
"I got this for the way it looks and not for supplemtal heat. I love it! It is really beautiful and realistic! If you need supplemental heat, this probably isn't a good choice, but if you just want it for looks, you can't go wrong. Great price, too, and it took me longer to clean the revenants of the last fire out of the fireplace than it did to install this product."
SteveB523 | Charleston, WVShop Item
"Love this fireplace! It looks real plus adds some warmth if i dont want to turn on the heat in the spring/Fall."
Early | Indianapolis, INShop Item
"I love this unit. I had the same one in the fireplace I bought in 2006. Unfortunately my cat wanted to call it his own and damaged the original. This is the exact same model and was easy to remove the old one and replace it with the new one in my mantle. Buying from electronic fireplaces direct saved me a lot of money."
GiGi | New YorkShop Item
Very happy with our purchase
"Our older home (1936) has a brick fireplace that is the central focus of the house. We had wood fires in it for the first several years we lived here, but in recent years have not. We wanted to be able to have the ambiance of a fire any time we wanted, and to be able to turn it off and not worry about it when we went upstairs to our TV room/bedroom. Also did not want to clean put the ashes any more. This does it very well. It fills a niche for people like us who just want the comforting ambiance of a fairly believable fire on demand without the mess and the safety issues. Would not use it as a major heat source, although it does put out some warmth, and we have not tried it on high."
Satisfied customer | Louisville, KYShop Item
The fireplace was everything we were looking for; great look
"Only thing to make it better would be a less glossy finish. Highly recommended."
ajtonyreh | MinnesotaShop Item
Exactly what we expected.
"Fireplace hsd never been used. Perfect for the dimplex to make it look like a real fire."
Mike | Green Valley, AzShop Item
In Santa's good books!
"The fireplace is used not only as a source of additional comfort heat but also as a wall accent and decorative furniture piece. It was as though the wall in the home was built with this piece in mind as it was a perfect fit! We were actually quite surprised that the heat produced was true to the product specs.We have had days of -35 C temperatures and rather than turning up the thermostat to heat the whole house, we could heat the areas we were in comfortably and economically! As the the photo shows... even Santa agreed with the quality and as we all know, he sees a lot of fireplaces!"
Cyd the kid | Drumheller, ABShop Item
I really love it, looks real. Happy with my purchase
Jodim | Canton ohShop Item
"I had been wanting something like this for a while, but didn't want to pay a high price for one. I got mine at an estate sale. I LOVE IT!! It really warms up the room, and the fire is so cozy looking. The only problem i found was that my Pergo wood floor was getting really hot. Not good!! So I got two thin slabs of marble from the hardware store and put Super Sliders under them and put the stove on top. Now the marble absorbs the heat, and my floor is safe. Another thing I love~~~This heater is sooo quiet!!"
Mare | Dayton, OHShop Item
We love our new fireplace insert.
"We love our new easy to install fireplace insert. We have had a lot of compliments on the beauty and warmth it provides to our room."
Teh | Toledo, ohioShop Item
Love this fireplace
"Love the fireplace. Clean and neat in appearance. Very well made."
Daryl | Harrow OnShop Item
Fantastic Kit Fireplace
"My wife and I put this fireplace together in about an hour. We bought the propane gas conversion kit, which also was put together easily. It's important to read the instructions that come with the gas log set because it is shipped as if you are going to use natural gas to power the burner and there are a few steps to convert the set to propane gas. Be aware that you need pipe dope and, of course, a tank with regulator to complete the setup. We're using a 100 pound propane cylinder. We elected to cover the fireplace with cultured stone."
Joe | Monument, COShop Item
Very Happy with this Purchase
"We haven't been using the fireplace for years mainly because the task of cleaning it, i.e. Removing the ashes, having the chimney cleaned. I have been wanting to purchase an electric insert for years but kept putting it off. But I decided I was going to get one this year and be ready for Christmas. Did my research and decided to buy the Dimplex 23" Deluxe. I am soooo happy I did! Very and I mean very easy to setup and the flame is so realistic, nice heater also. All in all I am very satisfied with this fireplace insert. I LOVE IT!"
Yolanda | Helotes, TXShop Item
"It's just what we wanted. We did have the baseboard replaced so that it looks built in. And we were able to have the TV wires put into the wall which improves the look. Haven't used the heat yet since we are in FL."
Flo | Winter Park, FLShop Item
Looks so real
"We bought this unit 2 years before actually having it done, but we had it just plugged into wall and used without its outer cabinet, wanted to make sure it worked, the heater did break within a year but called company and got parts sent out right away now working like new again, my cabinetry is finally done and I love it....my husband did an awesome job and the unit looks great...I love the ambiance it adds to my bedroom."
Alma | Bakersfield,caShop Item
I Love My Fireplace
"I was looking for an alternative to burning DuraFlame logs. Especially as in San Jose we are subject to "No Burn" restrictions on "spare the air" days. A gas insert would have been very expensive. This is what drove to consider an electric option. The Dimplex 23-inch deluxe electric fireplace insert is a perfect solution and the price is very reasonable. I was skeptical as to how realistic the electric flames would be but I was pleasantly surprised that they look great. The ambiance it creates is wonderful and with 3 heat settings (Off, Medium, High) you can light it up summer through winter. I can highly recommend it."
Richard | San Jose, CAShop Item
Yes this is the second stove we've purchased
"Very happy with stove! This is our second one!"
Sled head | Upper Peninsula MichiganShop Item
Love this Product!
"We absolutely love our new fireplace. It gives out heat, is attractive and makes our living room very warm and cozy. We have lived in our home for almost 32 years and have never used the room more than we have this past winter. We have received many compliments on our wonderful new addition and are very happy we purchased it."
Jan | San JoseShop Item
Absolutely Terrific Electric Fireplace Insert
"I use my electric fireplace insert for show. It looks great! I am very pleased with it. I recommend it 100%."
Brent | Kitchener, Ontario, CanadaShop Item
Feeling Cozy and Snug
"Entering my sitting room with the lights down low, water fountain flowing, I sat in front of the fireplace, rocking back & forth in my rocking chair. The room felt warm and cozy. What's missing is the crackling sound of wood burning. The fire looked so real I almost threw a piece of paper into the fireplace. Light weight and portable you can not go wrong with this product."
Fitness Guru | Gaithersburg, MarylandShop Item
100% happy with product and seller.Thank you.
"Attractive and functional"
John | Sydney nsShop Item
Great fireplace unit!
"This is a great unit. It is thin which makes for easy installation in small spaces but it looks like a full fireplace once installed. This is also the most realistic flame I have seen in an electric fireplace."
John | Franklin, WIShop Item
Great fireplace unit!
"This is a great unit. It is thin Erich makes for easy installation but it looks like a full fireplace. This is the most realistic flame I have seen in an electric fireplace."
John | Franklin, WIShop Item
Great product and great addition to our home
"Could not have gas line to this room. Room is 20 x 20 with 12.5 foot ceilings and this unit raises the temperature 5 - 7 degrees. Retro fitted into a marble fireplace in house built in 1821 with minimal modifications."
mondak | Savannah, GaShop Item
A great fireplace insert!
"Love the realistic flame, heat output and ease of use. Our local fireplace shop recommended this fireplace insert but Electric Fireplaces Direct offered the best price."
KC Road Warriors | Overland Park, KSShop Item
Beautiful Fireplace Surprise
"My son surprised me with this fireplace for Christmas and he knew I had looked at it for over a year. It was a wonderful gift and I'll cherish it. The fireplace really is the foal point of my living room."
Mish642 | Cockeysville, MarylandShop Item
"we added this unit to a built in wall unit / entertainment center. the logs and flame looked awesome and realistic. Customer very happy."
Future Antiques | Port St. Lucie, FlShop Item
Love this Fireplace
"We replaced a wood burning fireplace with this electric version. The heating portion of a fireplace was not an issue as it rarely gets below 60 degrees here in Florida. So, the fact that we can turn on this fireplace 365 days a year was a major deciding factor. This fireplace was easy to install and has the aesthetic beauty of a wood burning fireplace without the hassle of bringing home the wood to burn then cleaning it up afterwards. "Electric Fireplaces Direct" was easy to work with and delivery was quick. The unit came in as described and without any damage. It was one of the only items in our home renovation that went without a hitch. If I had one complaint it would be that the mirrored back of the fireplace reflects images in front of it when the room is brightly lit. When the room is darkened there is little or no reflection."
Vincan | WPB, FlShop Item
Celeste is very attractive in most any setting.
"I Don't normally need extra heating actually. I buy for the ambiance and the look of this. It is very pretty in any decor,and it really does warm the room if need be. Recently our main house heater quit on us,and after we panicked,we used our fancy cute fireplaces and we were set up for the full day it took hubby to install new unit. It was very cold out and raining, so me and the bitty yorkies needed to be warm!! I love it!"
Yorkiemom | Swedesboro,NJShop Item
Love our Dimplex electric fireplace insert!!
"We purchased the insert because wood burning is restricted in our valley to preserve air quality and we couldn't afford to retrofit with natural gas. To say we are delighted with the result is a huge understatement. Two of our family members are now planning to purchase inserts from you based solely on our experience and recommendation."
Shari and Lew | Murray, UTShop Item
Appearance and Attractive Design Exceeded Expectations!
"The Dimplex Deluxe Electric Fireplace Insert/Log Set purchased & installed in my formal/contemporary living room significantly increased the overall ambiance and appearance of the room. Guests have routinely commented how realistic and cozy it looks as well as what a great addition it is. I couldn't be happier with my investment!"
Flames on the water | Tacoma, WAShop Item
Totally changed the room!
"This totally changed our living room-- instead of the unused fireplace being a dark hole at one end of the house, it's now where we all hang out. Love it!"
Carrie | Port Townsend, WAShop Item
SueB from Missoula
"If your looking for a contempory design for a smaller space, this is the best out there for the price. Only thing I would like to see is an adjustable flame height. Con your engineers work on that. Love it, love it, love it!"
SueB Designer | Missoula, Mt.Shop Item
"I love this fireplace! It's a perfect blend and looks so real! I was skeptical about the electric fireplace not looking like a real fire but once set up and installed, it's awesome. The flick of a switch easy use, plus fan blower for heat is the most convenient feature. I am very impressed with the frame and beautiful glass doors. The logs look like the real thing and when the fire is turned on, the look replaces my old propane fireplace with beauty and elegance. Thank you so much!!!"
Lea | CBS, NLShop Item
Love this REALISTIC fireplace
"We love this fireplace. We bought 2 to convert existing wood burning fireplaces. Wish we would have done it sooner. These are beautiful and so realistic."
Saundra | Florence, SCShop Item
We love this product!
"We use this insert for a basement fireplace that has been nonfunctional for years. It brought the fireplace back to life! It heats quickly and adds a nice glow to the room. Completely replaces the need for space heaters in the basement."
Betsy the Builder | Beebe, ARShop Item
Better than expected
"Needed a solution for a capped off fireplace and this fit perfectly. So real looking you would thing it is a live gas insert."
The Shores | Manchester, NHShop Item
"Space was an issue. Bought the log insert, placed a fire screen in front and I was able to use it in any room. Just pick up and move it. Dimplex has the VERY BEST realistic fire of any. I tried other and now have 2 Dimplex. Electricfireplacesdirect.com. Outstanding and kept their word. I tried one type fireplace and found the flame unrealistic. Electricfireplacesdirect.com took the return with no strings attached. Refunded quickly. I then purchased the Dimples log insert again from Electricfireplacesdirect.com and BINGO perfect with quick delivery. I am now looking at a type stove through this company. I am known as one who searches the net for a quality product from a reliable company. Dimplex and Electricfireplacesdirect.com make a great team."
Johnny Gymnast | Charleston SCShop Item
Replaced gas log fireplace
"We converted our house from propane to natural gas. For a variety of reasons, it was not practical to convert the gas log fireplace. Besides being decorative, the fireplace is the heat source for our sun room. Faced with needing an electric replacement, we wanted something that was attractive, had decent "flames" and provided heat. This unit was the only one that really looks like a cast iron stove and does the job well. It worked perfectly right out of the box. Plug it in, pair the controller and turn it on. No hassle with set up. It is at the high end of the price range for this type of stove, but you get what you pay for."
Train Man | South Seaville, NJShop Item
Very nice and I received it in a few days
"Really liked this product for the price"
Forplay | North CarolinaShop Item
32 inch fireplace
"We are very pleased with the appearance of this fireplace. The carpenters that built the fireplace and mantle for us were amazed at its beauty, realistic flames and logs. Also great that it can be used on a "no heat" setting - so it is perfect for that homey feel and look - even if its not chilly! :)"
judy | McAlisterville, PAShop Item
I LOVE IT
"I have an old fireplace with a sealed off chimney. This insert is so realistic and cozy I love it. I put a fireplace screen in front and it's beautiful. The ambiance is fantastic. I was sceptical at first, but I couldn't be happier. I do wish the cracker worked on remote as well."
Bmac | BostonShop Item
Gather Around and have S'more Fun!
"Our fire place has been used at many summertime barbecues, and loved by every single guest! We use it to sit by, make s'mores, and enjoy the beautiful view. This fireplace has added a great aspect to our home. We cannot wait to continue using it throughout the year!"
Kathy S | Cranford, NJShop Item
The Perfect Fit!
"We use the stove in the kitchen dining area. It cozies up the room on cool days. Didn't have it for winter but am sure it will handle the space. Not sure how big a room it would heat easily in a cold Maine winter but we're using it as supplemental heat to one hot air vent in that area. The stove is just as described and I still marvel at the realistic flames! Nice warmth and fan is quiet. Heats area quickly. Got the crackler which adds to the realism but not necessary for my enjoyment. Would definitely purchase again. Arrived in great condition."
Pat | Oxford, MaineShop Item
"Fireplace was exactly as described. Set up and installation were complete in 30 minutes. Ensure you have a stud or backing for at least one anchor bolt."
PAMark | CanadaShop Item
Our new Fireplace
"This Fireplace is very good for us I have made a little modification from our old Fireplace "same brand" I have used the back ground place and now it looks much beter"
Edward | Osoyoos B.C.Shop Item
100% Thrilled with our purchase
"We are an historical Inn and have the fireplace in one of our premiere rooms; guests rave about the warmth and beauty...adds such character to the room. Husband raves about how easy it was to put together!! THANK YOU THANK YOU We surely plan on more purchases !!"
AndreaSmith05 | Chatham, MAShop Item
Cozy addition to our living room
"Bought our fireplace in time to add ambiance to our living room for the Christmas Season, and it provided all we were asking for! Loved it so much that we quickly purchased another identical fireplace and gave it to our daughter for her condominium and with the quick delivery it was providing a warm and cozy addition to her living room for Christmas as well!"
Doug-Out Doug | Renton, WAShop Item
Love our electric fireplace/tv stand
"Dealing with Fireplaces Direct was a very pleasant experience. They were very knowledgeable, and answered all my questions before ordering. When I had a question they could not answer, they put me in touch with someone from the manufacturer. We love how the entire unit looks in our living room; contemporary meets traditional. The fireplace was easy to install into the cabinet. There are two cupboards either side of the fireplace, which are large and have a shelf. We would highly recommend Electric Fireplaces Direct, along with the model fireplace we ordered (and have done so several times)."
Lynn | The Villages,FlShop Item
Excellent well built product
"I purchased this product to replace a different fireplace from a different manufacturer that did not work out of the box. This fireplace was less money and of much better quality and with way more features than the one I replaced. This company was absolutely first class to deal with and were on top of it from start to delivery. I am extremely satisfied with the product and the entire purchase experience with ElectricFireplacesDirect.com"
BigDog | Toledo, WA.Shop Item
"I use this for heat AND relaxation. It is very easy to move from room to room. Where I go, it goes. I jave pirchased other duraflame fireplaces from you and still enjoy them. The reason this one is my favorite as eell as my dogs favorite, is the fact that it is absolutely silent. No loud noises. I added the crackler box to it and I am in fireplace paradise! Should I buy anymore, I will do so through your company. You are fabulous to do business with. Never have I had a damaged product. And your shipping is quick! To think ilI ordered this during one of the bad storms this year and you still had it here in two days!!!!! Terrific!!!"
Truth_Hurtz | Ruckersville, VAShop Item
Great looking Corner Fireplace
"We use this unit in our Boathouse loft and it looks and performs great. It heats the 400 square feet perfectly. Can't say enough about the quality. Really looks beautiful.When putting the fireplace together we noticed there were two (parts) of one side, and none of the other side. We called the service department and they were very timely about sending out the missing part. Can't say enough about this company because they put out a good product and have great customer service."
Karen and Bob | Snohomish, WaShop Item
I would buy this again!
"We looked for a year, for JUST the right insert, and we found it at Electric Fireplaces Direct! We had purchased an antique mantle, and had specific wants; good looks, heat option, quiet operation, timer, size, screen and great price. The one we picked was perfect for our wants and application. We built a box, applied the mantle, vented it on one side, added electrical, built a base, and added tile. The fireplace will add value to our home as well as ambiance and warmth! We also purchased the crackling sound box. LOVE IT! Very realistic, if only it had a timer, then it would be perfect."
Cookie | Murphy, TXShop Item
"This is a beautiful fireplace that was promptly shipped, easy to set up and makes our living room feel cozy and warm. We have received many compliments and have recommended both the product and your company to family and friends."
Schurmans | Prince Edward Island, canadaShop Item
Artesian 52 inch Infrared Electric Fireplace Mantel Package
"The manual has an error. The parts are labeled, but 2 parts bear the same label. Called the company. Just flip the part, it's the same piece. It can only assemble one-way. You will need a wedge to pry the seams together when necessary, otherwise gaps will happen."
wb2001 | Ocala, FLShop Item
Beautiful Piece of Furniture
"Product so easy to use. [...] Easy shopping the internet. Just love love these fireplaces. This is my second purchase of this unit. My 3rd purchase of fireplaces from Fireplaces Direct. Plus I bought 2 Mini Dimplex Mini Heaters. That should say everything."
Tracey | GeorgiaShop Item
This product is well made...
"I enjoy viewing my flat screen television on the mantel. The electric fireplace provides warmth simply by turning on the remote, as well as providing a most attractive focal point. The TV Stand/Fireplace Mantel design is very ornate, and I would recommend this company to a friend. Not only is the TV Stand/Electric Fireplace a great piece of furniture[...]."
Lin | Springfield, ILShop Item
love this unit
"I love this unit it is great! This company was also great to work with and the product arrived in no time and it was packaged really well. The first one I ordered from someone else and it was busted and it took 3-4 weeks before I finally got the thing. I would highly recommend the Fireplace Direct . And this product is great ! I love the size and it was really well marked to put the pieces together. Very well made!"
Greekm | Georgetown TXShop Item
Warm and toasty
"The electric fireplace insert with logs was everything I expected and more. It looks like a real fire burning. When I have company they reach to feel the heat. Everyone has commented how real it looks. The price was reasonable. I am very pleased with the logs, the price, the service and the warranty. I will recommend these to everyone ."
Diana | Grover,ncShop Item
"The Dimplex 23" Deluxe adds warmth (both visually and physically) to the room. The flame is amazingly real and the heat is enough to take the chill out of the room. It's extremely easy to set up [...] Our only complaint is that there are no sounds or smells coming from the fireplace. This was remedied by purchasing a crackle box (and placing it in sound muffling to make it more real) and wood incense (cedar, pinon, etc.). We now have all the benefits of a fireplace without any of the negatives (smokey room, ashes, cleaning.) We highly recommend the Dimplex 23" and Electric Fireplaces Direct."
MA | San JoseShop Item
"We live in Florida but in Jan & Feb have some cool nights. The Infrared fireplace provides heat for 1000 sq ft so it is a heat source as well as a beautiful decorative attractive piece of furniture. I was leery about purchasing furniture I would have to assemble because I felt it would be cheap and flimsy. Also with both of us being in our 70s, we wondered if it would be too frustrating for us. The Product was delivered on time, was packed substantially, was in perfect condition, was of high quality, was well marked for assembly and the instructions were clear and large enough so that it was easy to read and understand. It was together and operational in about an hour without a hitch, the flame is realistic, the heat that is created is substantial and we felt that the price was fair. I don't often take the time to write a testimonial, but we felt your company surely deserved our praise."
Happy Seniors | Port Orange FlShop Item
"I will be honest I was so afraid of ordering online, but I was even more impressed with the Pasadena Firebox in person than I was with what I saw online...I researched everywhere before buying this one, and I am so glad I did, I love it!! When it showed up at my door I was so nervous. It was easy to put together, took literally about 15 minutes. It was even more beautiful in person. It does not put out a lot of heat, but I actully bought it more for the look which just like what everyone else said makes the room so cozy.. I bought the expresso one, which is very dark not black, but a very deep dark brown almost exactly like an expresso coffee bean...I thought it was going to be a little bit lighter, but I was still very pleased with it. The firebox itself is just lovely, and everyone of my friends have commented on how beautiful it is, and I have happily recommended this company since I was very happy with the product, and service. I'd highly recommend this model, works perfect for my 55" TV which I hung above, and holds the components perfect...Love It!!!"
Kat | Tulare, CaliforniaShop Item
"We installed the Classic Flame 33" in the entertainment center of our fifth wheel RV. I was able to get all the manuals and dimensions off the internet from Electric Fireplaces Direct and make the modifications to the cabinetry ahead of time. The unit was easy to assemble and fit perfectly. Simple beautiful and great added heat! Don Hammett"
Don | Hudson, FloridaShop Item
"We have a flat screen tv on it and it is just the right height . The fireplace is very attractive and I just can't believe the price is so low! We have tried the heat and it seems to really put out but it is still warm here so that part is off, The fireplace lights up without heat that's a great plus. We would def. recommend this!!! Came tightly package without a scratch!!! Thank you Electric Fireplaces Direct!!"
Sue | PA.Shop Item
"My wife and I decided to step up and make what is (for us) a large purchase for what would be considered an heirloom piece. We are absolutely pleased with the beauty and the quality of the ChimneyFree mantle package we got. The worksmanship is impeccable and it is the perfect piece for our home. And, as an added bonus, the process of putting it together was MUCH easier than I anticipated, and I was able to do it myself in about 45 minutes. Oh, and also we spent a few weeks researching and looked at other retailers, but Electric Fireplaces Direct is heads and shoulders above the others we looked at, both in quality of product and in sales and service."
John R | Moscow, IDShop Item
"When we bought our house over 20 years ago there had been a Franklin stove in the downstairs family room that is by the pool. The previous owners had removed it before listing the home for sale. During the first year we realized why it had been installed: the sub-floor on this level of the home is concrete and because the pool surround is also concrete the cold transfers into the room. We live in San Diego so most of our winters are mild, but that chill was driving us nuts. It was time for an economical solution to heat just that one chilly room.[...]The instructions were clear and we had the unit assembled in about 30 minutes without a single outburst. We've assembled a lot of products and normally we are challenged with tiny spaces and impossible angles. We didn't have any issues with this product. Within a few hours I had a personal response from Claire providing me with the entire range of options including a full refund. I opted for a partial refund as the unit functions as advertised and it's absolutely gorgeous.It's been about 6 weeks since we set up our fireplace and we use it every night while we watch TV. It's quiet, heats the room nicely, and we've even used it without the heating feature on warmer nights. I couldn't be happier with our decision to buy from this company. The product is high quality and their customer service was excellent during the entire transaction and follow up. I plan to add another unit to our bedroom when we redecorate in the future."
Suzy | San Diego, CAShop Item
Just what we wanted
"This is a great product that meets all of our expectations. There was one problem with the water vaporizer not working properly and the company sent out a new part right away. It's the most realistic electric fireplace I have seen. We haven't used our real fireplace (in another room) since."
Todd | Rochester, MIShop Item
Love my Phoenix Corner Fireplace
"This is an excellent, well made fireplace that I would highly recommend. My son put it together quite easily using the directions and on line video. The mantel is made of high quality wood and the fire is quite realistic. My room is 18' x 15' and the heater really warms the whole room very quickly. It holds my 42" flat screen t.v. and has room left over for my Christmas decorations and stockings! It is gorgeous and I love it, can't think of one negative thing to say. Would buy from this company again."
Cozymom | Brooklyn, New YorkShop Item
Warm and toasty
"We have a townhome with a wood-burning fireplace and this worked perfectly for us. It warms up our main floor and we can keep the flame going without the heat when we just want the ambiance. The unit fit the opening great and we just added some decorative wood trim and it looks very nice. With an added fireplace screen, the cord is barely noticable. This allowed us to keep the structure the same for future owners, but gave us the look and heat we wanted. Thanks Electric Fireplaces Direct!"
Mollybeth | Rochester, MNShop Item
More than worth it
"We bought this fireplace insert to replace the old one from a fireplace we acquired. We are more than a little pleased with it. It's set up in our sitting-room and we just love it. The flame looks realistic especially when the lights are dimmed. We've had company over who were convinced it was a real fire. We use the auxiliary heat on really cold nights and it heats the large room quite sufficiently. We just love the ambiance of it. We would recommend this to anyone looking to fill the hole in their fireplace and anyone who tired of all the chopping and hauling of wood.Thank you Dimples for a great product."
Jane E.W. | Menomonie, WIShop Item
ABSOLUTELY BEAUTIFUL AND REAL LOOKING!
"I have been wanting this fireplace since I saw the video 4 years ago. I couldn't get it then because it wasn't available here and I didn't not have an existing fireplace. I needed a larger unit than they offered so I had someone custom make me a fireplace mantle . GREAT INVESTMENT! When it came , one of the logs had a hole cracked out of it. I called the company immediately and I had my new log within 3 days Free of Charge. I had a Dimplex heater, and had the man who built my fireplace install it inside the top above the logs. (You have to make sure it is above the logs by about 19 inches. ) I also invested in the crackler and set it behind the logs . It has 2 volume levels. I set it to the quieter one. So I have a great fire effect, great sound effects and the heat feels like it is actually coming from the fire. Everyone who sees it thinks it is real. I takes a little while but it does heat my room which is large/med with vaulted ceilings. Great investment that I hope to enjoy for a LONG time. There is a video below."
San | Pittsburgh, PAShop Item
"We were looking for an attrtive fireplace insert/supplemental heater for our living room. After much research we ecided on this unit. Electric Fireplaces Direct.com was the best price, and their customer service excellent."
KC | West Bridgewater, MAShop Item
"I check many different brand but this is the best. prier to buying this log set I have purchased two Dimplex inserts. They both work great so I had no hesitation in buying this. Easy set up heat work great in my room and wife likes it's easy to use and also how it looks. Highly recommend this and the Diplex brand and the service of Electric Fireplaces Direct"
Boss Duck | Lakewood WAShop Item
I Plan to buy another one !
"We just received our new "Riverton Model" electric fireplace .. It's just beautiful ! .. We are VERY pleased with it [...] We haven't had a chance to rate it's heating ability yet, but I didn't buy it for that reason .. We had any empty spot in our living room to fill and not only did this do the job, it did it beautifully ! .. We're very pleased !! Thank You Electric Fireplaces Direct !"
The Dollady | Milton, FloridaShop Item
"Great fireplace. Love showing it off to friends and family. Nice features and easy to use. Great size for our 900 square foot room. Good heater. W And love the service from this company. Will be ordering again."
Lindseyloki | Alberta, CanadaShop Item
Another happy customer
"I am a custom woodworker. I purchased the 50" electric fireplace for one of my customers. He wanted a entertainment unit with a fireplace. I was very pleased with the ease of doing business with Electric Fireplaces Direct. The delivery was right on time. The installation guide was easy to follow, so the unit was a breeze to install.After the installation I ended up with another happy customer and so did you."
Jimmy TOO TOO | Stuart, FloridaShop Item
I think it's LOVE ...
"I absolutely LOVE my fireplace. We live in SC and the winters sometimes get a little cold, and I'm looking forward to using my fireplace every day. It's such a beautiful and sturdy piece of furniture and looks great in our family room. I would definitely buy from this company again !!!"
Spirited | Myrtle Beach, SCShop Item
Oh, my how nice !!!!
"The fireplace is really nice, this company thought of everything. they even included a touch-up paint stick. The Fireplace-tv stand is beautiful I have a 43 inch tv on it and you can go bigger. The only thing is it took my son 3 1/2 to 4 hours to put together. but he did it! it came out very nice."
Dee | Studio City CAShop Item
I love it!
"I researched and researched and was nervous about such a big purchase from a company I never bought from before and there was only one review. I'm so glad I took the chance. The customer service was excellent, shipping was fast, and we love the piece. I was really impressed with the wood piece on top, it was much nicer and much more sturdy than you can see in the picture. The fireplace gives off nice heat and it's a perfect addition to our home. If you like the design of this, I definitely recommend going for it! We are glad we did."
Rachelle | NYShop Item
"Purchased as a gift for our 82 year old father. He, like many older people, is cold all the time. He absolutely loves the heater, the quick response and that it is mobile. He can now watch T.V. in complete comfort. We are extremely pleased with this product and this company.[...] Thanks."
Becky | Rochester, IllinoisShop Item
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