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Dimplex 28" Premium Electric Fireplace Log Set - DLG-1058

Dimplex 28" Premium Electric Fireplace Log Set - DLG-1058

Key Features:

  • Premium Dimplex log set
  • Larger 28" width for use in 30" and larger fireplaces
  • Hand finished embers & logs for a realistic, pulsating glow
  • Comes with a stylish log grate made to look authentic
  • Offers supplemental heat for spaces up to 400 square feet
  • Uses a projected flame effect for more realism
  • Digital remote control is multifunctional for complete control over temperature and flame settings

View Specifications ▼

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Delivery: 2-5 DAYS

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Item Details

The Dimplex 28in Premium Electric Fireplace Log Set is an insert designed to offer realistic flames and supplemental heat for living rooms, bedrooms, and more. The attractive design of the fireplace insert includes a real grate as well as a projected flame, hand finished logs and embers that glow and pulsate. When people walk into the room, they will be stunned by the realism of the log insert. The remote control included with the fireplace insert is all digital, easy to use, and allows for full functionality of the fireplace insert. This attractive log insert uses LED lighting so that you can enjoy a more energy efficient option over gas logs and less of a mess compared to wood burning models.

This electric fireplace will make it easy for you to relax and enjoy a flickering, warm flame even at any time. This fireplace insert offers up to 400 square feet of supplemental heat. When customers purchase this log set, they find that it is extremely easy to set up and is realistic whether it is turned on or off. The attractive design of the fireplace insert works well in any existing wood or gas fireplace, and the realistic flames and burning embers flicker and glow just as a real fire would. Customers like the supplemental heat offered by the insert as well.

Includes

Electric Fireplace Log Set, Ember Bed, Grate, Multi-Function Remote & 1 Year Warranty

Product Details

Brand

Dimplex

Finish

Black

Fuel Bed

Logs

Installation

Fireplace

Style

Traditional

Manufacturer's Warranty

1 Year

Dimensions

26.89" W x 10.2" H x 14.09" D

Shipping Weight

25 lbs

Electrical

Volts

120

Amps

10.3

Watts

1225

Wiring

Plug-In

Bulb Type

LED

BTUs

4181

Heating Area

400 sqft

Heat Location

Bottom vent heater

Remote Control Options

Multi-function

Approval



Reviews

+ Write a Review

"The remote was not communicating with the base unit I followed the instruction manual to the letter without any result I called the help line talked to Selva and without her I would still not be communicating She told me how to correct the problem the resolution IS NOT IN THE MANUAL Give her a raise"

Gordon | St. Petersburg FL

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • No Variable Speed Fan
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Upon opening shipping carton, sticker notice should be added to unpack carefully, contains fragile loose pieces."

Don | Red Deer Alberta Canada

"Purchased in order to replace a Propane gas insert in our Family Room fireplace. Simple tomassemble and install. Whether on or off provides a very life-like appearance to our brick foreplace. Fireplace is on 4-6 hours each day. The "crackler" adds a great sound feature, should be built in to the electric insert itself. I used ash from the fireplace tomfill in around the ember bed below the log grate and that added tomthe realism. Year round we use our electric fireplaces, and now own a total of 6 (2 stoves and 4 fireplaces). The ease of use, safety of use vs. a gas insert, supplemental heat, and the overall appearance make these units thenway to go!"

Rick | Conway NH

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Actually we found it half an inch too wide for our fireplace but sold it to a friend who, when she saw it really wanted us not to return it as she liked it so much."

claada02 | Montreal, Canada

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Zone Heating

"This is an attractive log insert that fit nicely into existing fireplace. The assembly was fairly easy and straightforward. However, as this parent company is not in North America there is extreme lack of availability. Took months to get the product finally delivered in Canada. If you don't have the patience or time to wait for this product it is not for you."

EMcD | British Columbia

Pros

  • Attractive
  • Easy to Set-up
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"great unit. Fit in to existing fire place perfect. Got advice from the people on line. Remote has all the features I wanted. looks great in place. I did no other work to the existing fire place."

johnnie boy | Calgary Alberts Canada

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"Exactly what we were looking for! Replaced the more costly propane and gives a good heat for the room we needed it for."

No idea what you mean! | Liverpool, Nova Scotia

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"Upon opening shipping carton,a notice that care should be taken,contains loose fragile pieces which break easily"

Don | Red Deer Alberta Canada

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"Replaced a worn out gas fireplace insert, now I can leave the flame on always without overheating. Cozy warmth and fairly realistic, nice to have no screen or glass to intrude. Added some antique andirons, looks very "cool'."

Aonaibh | Cranbrook, BC

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"I would have appreciated during assembly to find the log numbers shown in the manual also on the logs themselves. The noise of the motor is not really disturbing but not so nice"

Juergen | Ste Julie, Quebec, Canada

Cons

  • Noisy

Pros

  • Attractive
  • Easy to Set-up
  • Good Compromise

Best Uses

  • Decorative Fireplace
« back

"Attractive and easy on and off for our living room fireplace and no concerns about gas or chimney problems. Suits us perfectly."

Barry | Ottawa Ontario Canada

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Very good website for buyers. Fast, efficient delivery right to the door as specified. Very pleased thus far. Have gotten very good compliments from visitors."

Dick the hunter | Fredericton, N.B.

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"This insert was easy to set up, get running and from the time I ordered it to the time I received it was a week. I was most impressed. Thank you! It looks amazing."

Sparky | Saskatchewan, Canada

Pros

  • Attractive
  • Easy to Set-up
  • Great Customer Service
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"Remote control temperature sensing is not very accurate and thus heater is always on."

AA | Kirkland, Quebec

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"I HAVE NO COMPLAINTS. I PRETTY MUCH HAVE IT ON ALL THE TIME. WELL ANYTIME I AM SITTING IN THE LIVING ROOM.I HAVE GROWN CHILDREN AND NO MATTER WHAT HOLLIDAY IT IS I ASK FOR LOGS. THEN START WORRING ABOUT RUNNING OUT OF THEM. THIS IS PERFECT FOR ME. AND I REALLY DID BUY IT JUST FOR THE AMBIENCE BUT FOUND OUT THAT IT HEATS UP MY LIVING ROOM VERY QUICK. SO I LOVE IT. THANK YOU!"

KATH | PORTLAND OREGON

Pros

  • Attractive
  • Easy to Set-up
  • No More Buying Logs
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Ambieance
  • Decorative Fireplace
  • Large Rooms
« back

"Setting up the logs was awkward and the plug for the flat coals was very awkward. I love the glo and reflection in the cavity."

Ford | Kansas

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Nice Glo Of Logs
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Just what we needed for our fireplace. Easy to set up (although the electrical connections are tiny, and I've got big, clunky hands) and realistic enough, especially behind a screen. The flat part that's supposed to look like fallen ash actually looks kind of like a puddle of vomit as supplied, but once we put some real ashes around it, it looks fine and adds to the realism of the unit. Heater isn't strong enough to heat a big room, and it makes a little bit of (fan) noise, but you can feel a bit of a "glow." Very satisfied."

Charlie | Maryland

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Our fireplace had not been used for the eleven years we'd been in our house. It is gas only and when used, you can smell the gas. A friend told me about this product and gave me the site address. I bought the insert. It took longer to unpack than to set it up. I was amazed at how realistic it looked! The first time I had guests in the house, I opened the fireplace and picked up a log...one the ladies gasped as if I were picking up a hot log! My wife and I are very happy with the electric fireplace and everyone whose seen it is amazed!"

Dale | Lawton, OK

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"log set needs some loose gravel or something to go with the bottom coals.The flame and logs are reaal looking."

jim | MO>

Cons

  • Coals Under Logs Need Som

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

"Replaced our ventless gas logs that got dangerously hot and worried us to the point of not using them at all. Now we get to enjoy a very realistic looking fireplace without the worry of a ventless gas fixture. In addition,we can adjust the heat to our liking with the handy remote control and with the optional crackler we get the sound of real burning wood."

Mike | Gallatin,Tn

Pros

  • Attractive
  • Easy to Set-up
  • Fit Perfectly
  • Great Remote
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
  • Zone Heating
« back

"This was not easy to set up. One log was broken in the box. Waiting on replacement. Batteries for remote were already corroded. It looks good enough to be worth all the trouble. If I were to buy again it would be one that is easier to set up, even if it is more expensive."

Muzzlenut | Houston, Texas

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Zone Heating

"For additional heat and looks"

Jo | Pocahontas, AR

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Zone Heating

"Overall we like the fireplace insert. Nice glow, like the quarts light system. Easy to put together and start up. Remote control is great. Heat source is good and like the thermostat control. The "flickering flame" image coming from the back of the unit looks fake. For the money we are pleased overall."

Dan A. | Bonita Springs, FL

Cons

  • Back Drop Flame Looks Fak
  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"I called on a Sunday, got a sales rep who answered all my questions, made a recommended product. He gave me some advice on installation (which was amazingly easy). Product arrived on schedule."

john banker | houston tx

Pros

  • Easy to Set-up
  • Quiet

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Very realistic easily set up. It is addictive to turn on each day Wish I had one ten years ago."

Ernie with the wave runners | Panama City FL

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Zone Heating
« back

"I got my log set on Christmas Eve, and it was so nice to have for the holiday. My family loved it, and so do I. It adds ambiance and warmth to the room without any extra effort. The logs are realistic and the flickering flames on the back of the fireplace are beautiful. I love the timer on the remote. I set it for about how long I will be in the area. So glad I got it!"

Sarah | Bel Air, MD

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Zone Heating

"After reading mixed reviews, I was a bit unsure when ordering if the results would be worth the costs of the unit. I must say that I am really impressed with the end results. Could be more heat, but it does provide some and the flame is actually pretty nice. I can't say it looks totally real, but it adds a nice ambiance to the room. We installed in a masonry fireplace box win a lot of soot buildup, so the look is probably more real than in a clean opening. I like a wood burning fireplace, but ours doesn't draw that well and I am tired of the smoke if it is not a rocking fire. I am not sure why some seem to feel this was a difficult assembly as I had it operating in 15 minutes from opening the box. Pretty simple."

Architect Scott | The Midwest

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Had to replace propane unit. Quick fix but too expensive"

Mike | Savannah GA.

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Zone Heating

"Very impressive appearance, but, quite a challenge to assemble. Connectors are tiny and not enough slack is provided to manipulate around grate and logs. Parts should be numerically designated as to what goes where and connects to what."

Buck | Wilmington, NC

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms

"I was worried reading some reviews that I would not be able to set this up. Had already called a handyman to help me. When I opened it up and looked it over, it took me about 10 minutes to connect all the wires. No big deal at all, very easy. No handyman needed! It is so beautiful when it is on and even looks real when it is off. I did not need an insert as my fireplace is a prefab so I only needed the logs and maybe the heater one day. I just love it and my friends also say it looks real to them. Could not have worked better for me."

Barbe | Spring, TX

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms
« back

"Pictures just don't do it justice. Everything fit the fireplace perfectly. IT LOOKS REAL!"

Doug | NY

Pros

  • Realistic Flame

Best Uses

  • Decorative Fireplace

"This a pleasant addition to an existing fireplace with glass doors. We use it without heat when our weather is moderate but winter is still the season. We have had compliments. I*t doesn't look like a roaring fire, but more like the old coal baskets. It serves our purpose."

Hit | Texas

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"the heat output is very dissapointing"

ed | scottsdale az

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace

"We are unable to have gas where I live aand can't supply propane to the area and this electric fireplace was the answer. I just love it!!! Patti"

Patti the designer | Scottsdale, Arizona

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"We can't burn wood or use gas, so this was our only option. We were hesitant, thinking "how good could it really look" and we are surprised. I would not go so far as to say it looks like real flames, but it does simulate the look enough to be what we wanted it to be and that was the look of a working fireplace. I wish the instructions had been written better."

utxrwilson | Flower Mound, Texas

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms
« back

"Pros: I bought this fire to go into a large existing old fireplace in a camp lodge. The masonry needs extensive work and is no longer safe to use as a fireplace, but we needed something warm and cozy feeling in there for our guests, not just a black hole. This was one of the more expensive fires and the biggest one I could find, but I think it was worth it. I looked around at several cheaper models first, and this looks beautiful and realistic when lit and glowing in the fireplace. The grate is metal and looks and feels real as well. I placed some real logs around the edges to fill up more of the space and it really added to the effect. Delivery was prompt and ordering was easy. Cons: While not really difficult to set up, it was not super easy either. However this is partly what makes it look so real. Each log is a separate unit, and needs to be set in place and plugged in. It felt a bit like doing a simple puzzle. The other thing I find irritating is that when the flame speed is on high, it sort of pulses, going really fast then really slow, which looks bad. So it's best set at a lower speed, which looks great."

the camp director | Leavenworth,WA

Best Uses

  • Zone Heating

"We received this product so fast, we couldn't believe it. We are sooooo happy. Used it already & we positively love it."

LU LU | Florida

Pros

  • Attractive
  • Easy to Set-up
  • Just as advertised
  • Nice Phone Service
  • Quiet
  • Realistic Flame
  • Received It In 3 Days
  • So Lifelike Love It
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Safer Than Gas

"We use DLG1058 for the effect, and to keep our living room comfortable. The unit works great. The remote is easy to use and full function. I really like that the temperature sensor for the unit is in the remote, so if you set it by you, that will be the temperature you get."

CJ | Vista, Ca.

Pros

  • Attractive
  • Easy to Set-up
  • Great Remote
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Zone Heating

"We're very happy with our purchase. It was delivered within a couple of days of ordering. It provides a realistic-looking fire without the odor we got from our previous unvented log set. Set up was moderately easy. The most difficult part was placing the logs in the right place on the grate. The diagrams of the logs on the instruction sheet are mostly rectangles and trapezoids, so it takes some time to figure out which of the log pieces correspond to the shapes in the instructions. Once that's done, one has to find the appropriate plug on the grate in which insert the plug on each log. It's more tedious than difficult. It would have been nice to have the logs and shapes numbered. After the assembly, I plugged it in and it immediately started. The remote is great for adjusting the speed of the flames and for setting the temperature you want the room. We bought The Crackler, which adds a realistic crackle to otherwise silent fireplace. It has three volume levels that the user can toggle through. I expected the heat might feel more like a freestanding electric heater, but it's quite a bit less. It has been capable of increasing the temperature in our family room (15 x 24) 3-4 degrees over an hour or two. It would have been nice to have a bit more heat, but I'm not disappointed. Overall, we enjoy the fireplace very much."

fredw1 | Cincinnati, OH

Pros

  • Attractive
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms

"This fireplace logs are perfect for us. We wanted something attractive that gave off a little heat & that is what we got. Don't purchase if you want it to heat a room because it doesn't. The shipment was quick also. We especially like the remote."

The teacher | Chattanooga, TN

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace
« back

"Very easy set up. Perfect for a finished family room in basement. Looks more like an ember fire - not realistic like a real flame but works for our needs."

Grandparents of 11 | Atlanta, ga

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Looks terrific, very easy to install. I am 65 and was able to set it up with no help. Out of the box and working within two hours. The shipping package was very secure and protected all the pieces. Once it was set up, could not tell it was electric if you didn't know it. Guests have been very impressed with it and I love it!!"

Iowa farm girl | Weatherford, TX

Cons

  • None

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Family room

"NICE APPEARANCE. ILLUSTRATIONS FOR ASSEMBLY APPEAR TO HAVE BEEN DONE BY A GRADE SCHOOLER. VERY DIFFICULT TO DETERMINE WHICH LOG GOES WHERE. NEED TO BE NUMBERED OR ADAQUATELY PICTURED RATHER THAN JUST BLOCKY LINE DRAWINGS. ALSO LOGS ARE NOT STABLE AND JUST HAVE TO BE BALANCED AGAINST ONE ANOTHER. IF UNIT IS MOVED THE LOGS FALL OFF"

JIM | OIL CITY , PA

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Warranty

"SINCE OUR COUNTY HAS NO BURNING DAYS AND WE WENT SOLAR IT WAS TIME TO CHANGE OUR WOOD BURNING FIREPLACE TO ELECTRIC (WE ARE ALL ELECTRIC). NOW WE HAVE A FIRE WITHOUT THE POLLUTION, WOOD EXPENSE AND OUR SOLAR COST NOTHING TO OPERATE. PLUS MY HUSBAND DOESN'T HAVE TO FUEL OR CLEAN THE FIRE WHICH SAVES HIM A LOT OF EXTRA WORK."

PANCAKE | MURRIETA, CA

Pros

  • Attractive
  • Easy to Set-up
  • For Our Wood Burning Fire
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Large Rooms

"This has been wonderful. We have a beautiful mantel in our office but were not able to have the gas logs to work properly. Definitely very cost effective."

Jo | Huntsville, AL

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Zone Heating
« back

"When my husband and I built our home 40 years ago we enjoyed a real fire in our fireplace, but now that my husband is gone and I'm alone, at 81 years old it's just too much for me to haul in wood and haul out ashes. This is the reason I am going to an electric fireplace. I love it, it is so realistic looking and feeling. When I want heat it's instantly there with the crackle of a real wood fire. If I don't want the heat and just the look of a fire it's also available. I couldn't ask for a better solution."

Shirley | Columbus, Indiana

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"We have a large fireplace so the unit was a little small but we are extremely happy with it. When it is burning it looks and feels like an open fire. We are very pleased with this product."

Nana of 3 boys | Dewy Rose, GA

Cons

  • Not Easy To Set Up
  • Small For My Space

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"Great looking logs. Just don't expect any heat from it."

Hotrod | New Bern, NC

Cons

  • Not Good For Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Overall, very happy with the unit but does not work well in larger rooms - not enough heat. Instructions are vague WRT to arranging fake logs. I ended up printing a photo of the unit, arranged logs from that. Mine went into an existing brick fireplace. After sealing off the flue, I made a riser for the unit out of 2x4s and Hardy board, painting it flat black. This helps with the heat distribution and addressed an issue I had with the fresh-air feed built into the fireplace. Overall, am happy with the unit."

don | virginia

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Small Rooms

"Very easy to set up and use, although a dedicated/hidden electrical outlet would be a plus. Power to the unit seems to cut on and off sometimes, but hasn't been a huge issue, just try again. The heat option is nice and the "flame" is mesmerizing!"

ski bunny 17 | Boston, MA

« back

"The product is used to replace a gas fireplace insert in a great room. The setting of the logs while attractive is difficult to maintain position of logs. The small motor that drives the realistic flame drum did not work and I had to disassemble the unit to re-wire same. However, when running it is attractive and meets my needs."

Robert | acksonville, Florida

Cons

  • Difficult to Set-up
  • The Motor For The Flame
  • Unrealistic Flame

Pros

  • Attractive
  • Quiet

Best Uses

  • Decorative Fireplace

"We bought this because we wanted a realistic looking fire place with the option to heat the room if our furnace went out. We didn't want to put major money into the chimney and fire box and deal with the everyday issues with a real fire, so this was an ideal solution for us. After looking at many inserts, we decided to give this one a try because of all the great reviews and the warranty. We are not unhappy with our choice at all. If we had any other fireplaces in the house, we would definately get another one of these!!"

The Bakers | Belvidere, NJ

Pros

  • Attractive
  • Quiet
  • Real Looking
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Large Rooms

"We have a Kiva fireplace and there is no gas connection available for a gas insert. After doing much research we decided to order the Dimplex 28" electric fireplace log set and we are so glad we did. It was easy to set up, it looks nice, and helps heat the room. We couldn't ask for anything more."

Warm and Happy | Albuquerque, NM

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"I was shocked on how well it looks once in place. I was worried of it looking cheap. I just put it in and turned it on. Its in a big fireplace and looks as close to a real fire as you can get. The back areas of the fireplace are red brick and it shows. I think if i paint it black it will make it look even more realistic.The sound box really add that little bit extra. Im very pleased with this unit. Not to pleased with the picture instructions...could be alot better in that department."

Jester | Ft Worth, Tx

Pros

  • Attractive
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Zone Heating

"Finally a way to make this space come to life and add a special touch to the room."

Nell the reader | DALLAS, TEXAS

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Small Rooms
« back

"I was so disappointed in product, not worth what I paid for it, no flame. The Embers looks real, but wanted a moving flame, like I have in another fireplace."

JB | Illinois

Cons

  • No Flame Just A Light
  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Embers Looks Good
  • Quiet

Best Uses

  • Decorative Fireplace

"I like the product. I believe if add decorative wood ashes around the surrounding base it would give it a more realistic look. I have add decorative pine cones but looking for the ashes."

Rob a Runner | Vero Beach, Florida

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet

Best Uses

  • Decorative Fireplace

"I was looking for a decorative electric fireplace to replace an unvented propane log system. This product fit exactly what I was looking for. Easy to setup and remote is great."

Busy Grandma | Wilmington, NC

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"This is a great heat source and it looks great too!!"

M. Turner | Dallas Texas

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Large Rooms

"Expensive insert, not effective for providing heat, which is very disappointing."

# | Illinois

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
« back

"These electric logs look authentic, particularly behind our decorative fireplace screen. The heat that the unit throws warms up our large great room with cathedral ceiling quickly every morning. Very happy we went with electric instead of gas."

SusieTN | Loudon, TN

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Zone Heating

"We use this in a secondary fireplace more for esthetics. However, we did hope to get more heat from it. Our room is 15x24, and the heat is not felt past six to eight feet. We do like the look of it. It was easy to set up and looks great. Delivery was within three days."

Lucky at the lake | Olympia, washington

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Heats when you want. Just a flame in the summer. Perfect year round."

Dana | Ripley, MS

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
  • Zone Heating

"I still don't know how to turn on the heater but I use it for decoration and ambiance and it is lovely but parts are more fragile than the appear"

James Mc | Arlington Texas

Cons

  • Difficult to Set-up
  • No Instructions on how to set up or use the remo

Pros

  • Attractive
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Small Rooms

"DIFFICULT TO SET LOGS. tHE INSTRUCTION BOOKLET IS SPARSE ON DETAIL."

Jack | Florida

Cons

  • Difficult to Set-up
« back

"I put it in the office of our VP of Institutional Advancement. She loves it!"

SCandA | North Carolina

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
  • Zone Heating

"We got replacement logs under warranty and most of them have also burned out now. All this in less than a year."

Baluster | Vancouver WA

Cons

  • Crackle Sound Is A Joke
  • Difficult to Set-up
  • Doesn't Give off Enough Heat
  • Flame Not Realistic
  • Hokey Velcro Attachment
  • Leds Burn Out Quickly

Pros

  • Quick shipment
  • Quiet

"Looks good but don't count on it heating much!"

casey | Sallisaw Oklahoma

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"We have a very large bedroom that is cool in the winter, this unit looks very real if you turn off the back of fireplace light and use the glowing log LEDs; plus the remote is great. You can turn the unit on for 2 hours at bedtime, warm up the room and go to sleep in comfort. Really nice."

Iowan | Keokuk, Iowa

Cons

  • Back Flame Too Artificial

Pros

  • Attractive
  • Great Control
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Zone Heating

"We replaced our propane fireplace in the family room with this electric unit. The fireplace set is excellent quality and the unit puts out more heat than what we expected. Very nice effect in our family room. We're going to buy another one for our other fireplace"

Mike the retired sailor | San Diego, CA

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
« back

"Looks good low heat"

Beach ave | Myrtle beach

Cons

  • Doesn't Give off Enough Heat

Pros

  • Realistic Flame

"Love the ambiance and the heat on a cold day. We only wish that the flames were more realistic for the money. We saw cheaper in free standing units and the flames looked real . This insert is beautiful non the less"

Kathy | Ronkonkoma ny

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"I love the product. The remote control is easy to use, and the ability to adjust the flicker speed, and light intensity really adds to the look. The only complaint was the poor installation instructions. The log set-up instructions are worthless. But once i figured it out (myself) the product has been terrific."

Brian from Iowa | Atkins Iowa

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms

"I am not able to carry logs to my woodburning fireplace anymore so after looking at gas or electric decided to go electric. It was quite easy to put together, my sister and I did it in less than an hour. Much of the time we spent deciding where to place the logs, numbering system would have been nice. We are both senior citizens but were able to lift it up into the opening without losing the logs. Plugging in the embers after everything was in place was the most challenging! My room is quite large but it heats nicely, especially close to the fireplace. It looks so real, everyone who sees it loves it. Thank you for the fast and good service!"

Grandma | Peterson, Iowa

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Wanted a wall fireplace and darned if they don't make them. Wanted for two person administrative office for some toasty ambiance. The boss has a floor model in is office. So impressed with this fireplace that we bought a set for our fireplace at home and got rid of gas logs."

Smith1911 | Brunswick, GA

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
« back

"We had a problem with our chimney leaking so we had it removed and bought this item to be used more for the ambience than anything else. Looks nice..I prefer the glowing logs more than the flickering light but have used both. Love the remote control ... Very pleased."

jalb | Needville, TX

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Warranty

Best Uses

  • Decorative Fireplace

"Easy to put together"

Sally the nurse | Plant city florida

Pros

  • Attractive
  • Easy to Set-up
  • Quiet

Best Uses

  • Decorative Fireplace

"Use as a heat source. I like the idea of having a fireplace. Wasn't that difficult to set up. I'm a widow, and did it myself!"

Joly | Abilene, Tx

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Zone Heating

"Glowing logs are very impressive by themselves. Looks like the real thing. The flames leave something to be desired. They repeat every few seconds. Heater is not sufficient but I didn't expect miracles since it's limited by 110v, 15amp circuit. Standard house wiring won't permit larger heaters and our fireplace is in the living room with 13 ft. cathedral ceiling. Using it for supplemental heat is futile but that didn't come as a surprise. Out of the box the motor support bracket that spins the, "flame" mechanism was bent and did not function smoothly. It was easy enough to straighten out plus I used a shim underneath the bracket so it would spin true. The bracket is very flimsy. Wasn't impressed with the design. Could have called Dimplex for a replacement bracket but no doubt it would be of the same quality. The glowing logs are amazing and that's where this product shines however, it's a little pricey given the less than stellar mechanical materials. Not sure how long it's going to last."

Thos | Eastern Sierra, California

Cons

  • Doesn't Give off Enough Heat
  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet

Best Uses

  • Decorative Fireplace
  • Small Rooms

"There are ways to improve the realism of both fire and logs, also the mat, a few added design features would greatly improve the realistic appearance. I have modified mine to give that appearance, people are pretty amazed. I am a designer so the more realistic the better thats why i modified mine. even if the cost were increased to do modifications i think people wouldn't care, the more real the sales. Thanks I am enjoying it."

Rick | La Crosse, Wisc.

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
« back

"To me this is the best electric set you could buy. It could use a fan to help radiate more heat. It looks great and works nice."

Jim | Olathe, Kansas

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Needs A Fan To Though Out
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms

"The flames resemble a laser light show. They do not appear realistic, as in the photo. Otherwise, very pleased with the overall product."

Cindy | Madison, OH

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
  • Zone Heating

"If you don't like the look of an empty fireplace and are too lazy to light a fire buy this. It looks as real as an electric fire is going to look and gives off heat but don't expect to heat a room with it. It's well made but should be for what it costs. A little difficult to assemble. I'd describe it as it's a a lamp/blow dryer that looks like a fire. All things considered I'm happy with it."

Neil | Southern Arizona.

Pros

  • Attractive
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"We use the product as a decorative fireplace. A local vendor quoted us $5,000 to $8,000 to replace our existing fireplace with a new sealed gas unit. My brother in law suggested we look at electric inserts and even that was going to be too much money. I looked into these log set inserts and really liked the looks of them. I ordered this unit and the whole installation process was simple and it looks great."

Scotty Boy | Bay City, MI

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace

"A realistic, warm & inviting addition to our living room!"

JACK, "himself" | New England

Pros

  • Attractive
  • Far Superior To Propane
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
« back

"We use our fire logs every morning and into the day if the temperature is cool or damp, the supplemental heat source helps warm and dry our family room. Along with our fire logs we use our Crackler Sound System when company comes for a very realistic atmosphere."

Rick | Lower Alabama

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Zone Heating

"Very Realistic"

JK | FL

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"This is a great fireplace log set! The Velcro attachments that hold the logs in place are a bit tricky to set, but they do work. We set it up in a room that has wide openings to other rooms, so the heater is not as effective as it would be in a closed room. Nonetheless, it does a good job of supplementing heat from the house furnace."

K-Ray | Wichita Falls, TX

Pros

  • Attractive
  • Easy to Set-up
  • Fast Delivery
  • Great Customer Service
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Zone Heating

"I stopped using my fireplace & wanted something nice with heat to use. I researched all over the web & this by far was the best price & the customer service when calling them was excellent. The set-up was a little difficult for me as I couldn't get the logs the way I thought they looked the best. It would be nice if there were a few more logs. But, once I got it to my liking I love that it looks real & you have to get the cracking noise maker--it sounds real too! I wish it put off even more heat but nothing is perfect. The price is steep but you get what you pay for & this is about as real as it gets!"

Karen | Jacksonville, FL

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"I live in the hot, humid South and had gas logs which were rarely used because they smelled and were way too hot except for maybe 2 days in January. I researched electric fireplaces and decided to buy this Dimplex unit. I gave my measurements to ElectricFireplacesDirect.com and they recommended 2 log sets. Shipping was fast and the product arrived without damage. Set up was somewhat confusing and their pictures were not clear as to what log went where in the grate. It was also not noted that the grate needs to be 4 inches out from the back wall of the firebox for maximum reflection so my grate is all the way to the front of my firebox. We found this reading the instructions. The screen curtain that was there for the gas logs had to be removed since there was no way for it to close with the grate legs hanging over the edges. The ember bed did not fit under the grate in this situation either so a friend cut 2 pieces of wood, painted them black and raised the grate 1.5 inches. The ember bed slid under the heater just enough to clear the raised front edge of my firebox. I had an electrician run power from an outlet which worked out great. I did not want the power cord running along the floor. I plan to add some lava rock and fire glass to the floor of my firebox. Also, saw a suggestion to paint it black for a stronger reflection. I do notice a humming noise when they are on and will inquire as to whether this is normal. I have really enjoyed this log set and would recommend its purchase."

The quilter | AL

Cons

  • Instructions Are Unclear
  • Slight Humming Noise

Pros

  • Attractive
  • Fire Ambiance - No Heat
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Large Rooms
« back

"Delivered in two days. Very well packed. Setting it up was a challenge, but once it was set up, it performed as advertised. Looks great, heat produced was more than adequate and using the remote made it simple and easy to use."

Pineapple6 | Crossville, TN

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
  • Zone Heating

"I just love the remote and no longer able to bring in logs so it is just what I needed"

Norma | Massachusetts

Pros

  • Attractive
  • Realistic Flame
  • Supplemental Heat Source

"Bought this for supplemental heat in the winter and ambience in the summer. Couldn't be happier!! LOVE, LOVE, LOVE the sound machine with it. Keeps room cozy with furnace set much lower. Find myself spending more evening time in this oo now. Very pleased with this purchase."

Miss Mouse | Happy Valley. OR

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Love The Sound Soothing
  • Supplemental Heat Source

Best Uses

  • Small Rooms
  • Zone Heating

"Webs everywhere really enjoyed our fireplace insert. We do not use the heater function but it still makes the room feel more cozy."

Bobby | Rocky Mount, NC

Pros

  • Attractive
  • Beautiful
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"The product was a great addition to our living room where the fireplace has sat empty for several years. The logs were easy to set up and I loved the freedom of being able to arrange them myself resulting in a very realistic display.The product produces a moderate amount of heat, but is still really nice to back up to on a cold day. My two sons turn the unit on as soon as they get home from school and I don't have to worry about them burning the house down... at least not with the fireplace!"

Little Miss | Franklin, WV

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Safe For Children
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating
« back

"This fireplace has a water feature that provide a "smoke" look. Love the remote control button. Am disappointed that there is basically NO heat provided by this fireplace."

Zella | Yakima, WA

Cons

  • Difficult to Set-up
  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"We put in our fireplace that never worked correctly. It's such treat have a nice fire burning in evening."

Doxielady2 | Santa Clara

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"very nice"

trungn | sunnyvale

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Overall the product delivers on its claims. Will buy one more for our home. One negative is that hook and loop stickers, for securing logs in place, are poorly placed and come off of logs and grate easily."

Len | Oregon

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"Customer service was great I had no problems ordering my electric fireplace."

Fireplace searcher | Dallas Tx

Pros

  • Attractive
  • Does Not look so fake to anyone who has seen it
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • I can Use it without using heat
  • It heats up my18×18 living room
  • Large Rooms
  • Zone Heating
« back

"love it"

tony | killeen texas

Pros

  • Attractive

Best Uses

  • Large Rooms

"Absolutely love this. It was going to be a chore to do propane tanks and drill through our concrete patio. My husband was leary of this but cannot believe how much ambience and heat it adds to our home w our stone fireplace. We don't have to deal w real wood or the expense of gas"

Janet | Wilmington, NC

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms

"work well, the heating not very powerful, but looks nice."

Q | Santa Ana, CA

Cons

  • Log Could Be Larger
  • Slight Noise

Pros

  • Attractive
  • Easy to Set-up
  • Nice Set
  • Quiet

Best Uses

  • Decorative Fireplace

"Very pleased with the ambiance this electric fireplace insert provides. Also pleased with adding the battery operated crackler to provide a realistic fire sound."

Bren | Landing, NJ

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Small Rooms

"For use in rental home."

Rednecktrader | Broken Arrow Oklahoma

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
« back

"The fireplace is really wonderful once it is set up, However this is not easy to do.. Placement of logs is not clear. And items are hidden under panels of Styrofoam with no markings letting you know to lift a small piece of Styrofoam and find what you're looking for but I got through it and it was worth it"

mervyn | Southbury, CT

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"Love it, the realism is very comforting to come home to"

Dante | Marin, SF Bay Area.

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Large Rooms

"I do not have gas in my house. This was a great addition to the warmth and coziness of my great room."

None | Sevierville, TN

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"This set gives off the glow of a real wood-burning fire. I put it in a wood-burning fire place to take the place of hauling logs into the room where this fireplace is located. I have two fireplaces in my home. One is now wood-burning and this one is electric. It quickly spoils you to just push a button and have a glowing fireplace. I am very happy with my purchase."

Susie | Kula, Maui

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Zone Heating

"I couldn't be more pleased with my new electric fireplace log set! I'm a senior who has lived in the same house for 45 years. As arthritis made it harder and harder to carry in wood or artificial logs, the fireplace just took up space and was seldom used; and with an "all electric" home, gas logs were not an option. I really missed the beauty and comfort of a fire on cold Arizona winter evenings but now problem solved! I was able to set up the log set easily and am so happy with the look and quality of the Dimplex product as well as the ease and convenience of the "adjustments" made from the remote. Love it! Works great!"

Longtime Arizonan | Tucson, Arizona

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
« back

"At last a product for people of "a certain age" without the mess and constant attention of a real wood burning fire. If there was a way to add a little aroma, it would almost be perfect."

Ann | Virginia

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Zone Heating

"Instruction manual for set up was pathetic. First unit I received had a defective control card and we sent it back, Replacement unit had a piece missing that we will make do without. This is not a realistic looking fire."

Peter | Dallas TX

Cons

  • Difficult to Set-up
  • First unit I received had a defective card
  • Second had a missing part
  • Set up instruction book was very poor indeed
  • This is not a good looking fire
  • Unrealistic Flame

"Delivery was very easy."

Larry | Montezuma, Iowa

Best Uses

  • Zone Heating
« back

Warranty

This Dimplex product includes a 1 Year limited warranty.

 

Shipping

Ships via Federal Express.

The Dimplex 28" Premium Electric Fireplace Log Set - DLG-1058 ships SAME DAY and is delivered in 2-5 DAYS!

  • These items ship via Freight Carrier at no additional charge within most of the lower 48 U.S. states. Some locations within these areas may require a shipping fee. Freight quotes are available upon request. All other locations, including Alaska, Hawaii & Puerto Rico will be quoted once your order is submitted. The quote will be emailed to you for approval before your order is processed.
  • If your item is specified to ship Freight, as defined by the trucking industry, Home Delivery means "curbside delivery" in a residential area. You may need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport. If you require Inside Delivery, please call us. (Inside Delivery not available in Canada)
  • Transit time varies between 2 and 5 days depending upon your location in the US or Canada. You will receive an email at time of shipment with tracking and receiving information.
  • Please inspect the carton and contents when your product delivers. Should the product be damaged, document it on the driver's delivery receipt and contact us immediately and no later than 24 hours from delivery. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery.
  • Items sold and shipped to Alabama and Colorado are subject to sales tax. We are required by law to charge sales tax on the full amount of the order.

Guarantee

 

Product Specifications

Brand

Dimplex

Finish

Black

Fuel Bed

Logs

Installation

Fireplace

Style

Traditional

Warranty

1 Year

Volts

120

Amps

10.3

Watts

1225

Wiring

Plug-In

Bulb Type

LED

BTUs

4181

Heating Area

400 sqft

Heat Location

Bottom vent heater

Remote Options

Multi-function

Product Dimensions

Dimensions

26.89" W x 10.2" H x 14.09" D

Shipping Weight

25 lbs

Product Description

The Dimplex 28in Premium Electric Fireplace Log Set is an insert designed to offer realistic flames and supplemental heat for living rooms, bedrooms, and more. The attractive design of the fireplace insert includes a real grate as well as a projected flame, hand finished logs and embers that glow and pulsate. When people walk into the room, they will be stunned by the realism of the log insert. The remote control included with the fireplace insert is all digital, easy to use, and allows for full functionality of the fireplace insert. This attractive log insert uses LED lighting so that you can enjoy a more energy efficient option over gas logs and less of a mess compared to wood burning models.

This electric fireplace will make it easy for you to relax and enjoy a flickering, warm flame even at any time. This fireplace insert offers up to 400 square feet of supplemental heat. When customers purchase this log set, they find that it is extremely easy to set up and is realistic whether it is turned on or off. The attractive design of the fireplace insert works well in any existing wood or gas fireplace, and the realistic flames and burning embers flicker and glow just as a real fire would. Customers like the supplemental heat offered by the insert as well.

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Manufacturer Resources

Shipping

The Dimplex 28" Premium Electric Fireplace Log Set - DLG-1058 ships FREE via Federal Express SAME DAY and is delivered in 2-5 DAYS!

Reviews

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"The remote was not communicating with the base unit I followed the instruction manual to the letter without any result I called the help line talked to Selva and without her I would still not be communicating She told me how to correct the problem the resolution IS NOT IN THE MANUAL Give her a raise"

Gordon | St. Petersburg FL

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • No Variable Speed Fan
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Upon opening shipping carton, sticker notice should be added to unpack carefully, contains fragile loose pieces."

Don | Red Deer Alberta Canada

"Purchased in order to replace a Propane gas insert in our Family Room fireplace. Simple tomassemble and install. Whether on or off provides a very life-like appearance to our brick foreplace. Fireplace is on 4-6 hours each day. The "crackler" adds a great sound feature, should be built in to the electric insert itself. I used ash from the fireplace tomfill in around the ember bed below the log grate and that added tomthe realism. Year round we use our electric fireplaces, and now own a total of 6 (2 stoves and 4 fireplaces). The ease of use, safety of use vs. a gas insert, supplemental heat, and the overall appearance make these units thenway to go!"

Rick | Conway NH

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Actually we found it half an inch too wide for our fireplace but sold it to a friend who, when she saw it really wanted us not to return it as she liked it so much."

claada02 | Montreal, Canada

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Zone Heating

"This is an attractive log insert that fit nicely into existing fireplace. The assembly was fairly easy and straightforward. However, as this parent company is not in North America there is extreme lack of availability. Took months to get the product finally delivered in Canada. If you don't have the patience or time to wait for this product it is not for you."

EMcD | British Columbia

Pros

  • Attractive
  • Easy to Set-up
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"great unit. Fit in to existing fire place perfect. Got advice from the people on line. Remote has all the features I wanted. looks great in place. I did no other work to the existing fire place."

johnnie boy | Calgary Alberts Canada

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"Exactly what we were looking for! Replaced the more costly propane and gives a good heat for the room we needed it for."

No idea what you mean! | Liverpool, Nova Scotia

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"Upon opening shipping carton,a notice that care should be taken,contains loose fragile pieces which break easily"

Don | Red Deer Alberta Canada

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"Replaced a worn out gas fireplace insert, now I can leave the flame on always without overheating. Cozy warmth and fairly realistic, nice to have no screen or glass to intrude. Added some antique andirons, looks very "cool'."

Aonaibh | Cranbrook, BC

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"I would have appreciated during assembly to find the log numbers shown in the manual also on the logs themselves. The noise of the motor is not really disturbing but not so nice"

Juergen | Ste Julie, Quebec, Canada

Cons

  • Noisy

Pros

  • Attractive
  • Easy to Set-up
  • Good Compromise

Best Uses

  • Decorative Fireplace

"Attractive and easy on and off for our living room fireplace and no concerns about gas or chimney problems. Suits us perfectly."

Barry | Ottawa Ontario Canada

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Very good website for buyers. Fast, efficient delivery right to the door as specified. Very pleased thus far. Have gotten very good compliments from visitors."

Dick the hunter | Fredericton, N.B.

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"This insert was easy to set up, get running and from the time I ordered it to the time I received it was a week. I was most impressed. Thank you! It looks amazing."

Sparky | Saskatchewan, Canada

Pros

  • Attractive
  • Easy to Set-up
  • Great Customer Service
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"Remote control temperature sensing is not very accurate and thus heater is always on."

AA | Kirkland, Quebec

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"I HAVE NO COMPLAINTS. I PRETTY MUCH HAVE IT ON ALL THE TIME. WELL ANYTIME I AM SITTING IN THE LIVING ROOM.I HAVE GROWN CHILDREN AND NO MATTER WHAT HOLLIDAY IT IS I ASK FOR LOGS. THEN START WORRING ABOUT RUNNING OUT OF THEM. THIS IS PERFECT FOR ME. AND I REALLY DID BUY IT JUST FOR THE AMBIENCE BUT FOUND OUT THAT IT HEATS UP MY LIVING ROOM VERY QUICK. SO I LOVE IT. THANK YOU!"

KATH | PORTLAND OREGON

Pros

  • Attractive
  • Easy to Set-up
  • No More Buying Logs
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Ambieance
  • Decorative Fireplace
  • Large Rooms

"Setting up the logs was awkward and the plug for the flat coals was very awkward. I love the glo and reflection in the cavity."

Ford | Kansas

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Nice Glo Of Logs
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Just what we needed for our fireplace. Easy to set up (although the electrical connections are tiny, and I've got big, clunky hands) and realistic enough, especially behind a screen. The flat part that's supposed to look like fallen ash actually looks kind of like a puddle of vomit as supplied, but once we put some real ashes around it, it looks fine and adds to the realism of the unit. Heater isn't strong enough to heat a big room, and it makes a little bit of (fan) noise, but you can feel a bit of a "glow." Very satisfied."

Charlie | Maryland

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Our fireplace had not been used for the eleven years we'd been in our house. It is gas only and when used, you can smell the gas. A friend told me about this product and gave me the site address. I bought the insert. It took longer to unpack than to set it up. I was amazed at how realistic it looked! The first time I had guests in the house, I opened the fireplace and picked up a log...one the ladies gasped as if I were picking up a hot log! My wife and I are very happy with the electric fireplace and everyone whose seen it is amazed!"

Dale | Lawton, OK

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"log set needs some loose gravel or something to go with the bottom coals.The flame and logs are reaal looking."

jim | MO>

Cons

  • Coals Under Logs Need Som

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

"Replaced our ventless gas logs that got dangerously hot and worried us to the point of not using them at all. Now we get to enjoy a very realistic looking fireplace without the worry of a ventless gas fixture. In addition,we can adjust the heat to our liking with the handy remote control and with the optional crackler we get the sound of real burning wood."

Mike | Gallatin,Tn

Pros

  • Attractive
  • Easy to Set-up
  • Fit Perfectly
  • Great Remote
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
  • Zone Heating

"This was not easy to set up. One log was broken in the box. Waiting on replacement. Batteries for remote were already corroded. It looks good enough to be worth all the trouble. If I were to buy again it would be one that is easier to set up, even if it is more expensive."

Muzzlenut | Houston, Texas

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Zone Heating

"For additional heat and looks"

Jo | Pocahontas, AR

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Zone Heating

"Overall we like the fireplace insert. Nice glow, like the quarts light system. Easy to put together and start up. Remote control is great. Heat source is good and like the thermostat control. The "flickering flame" image coming from the back of the unit looks fake. For the money we are pleased overall."

Dan A. | Bonita Springs, FL

Cons

  • Back Drop Flame Looks Fak
  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"I called on a Sunday, got a sales rep who answered all my questions, made a recommended product. He gave me some advice on installation (which was amazingly easy). Product arrived on schedule."

john banker | houston tx

Pros

  • Easy to Set-up
  • Quiet

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Very realistic easily set up. It is addictive to turn on each day Wish I had one ten years ago."

Ernie with the wave runners | Panama City FL

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Zone Heating

"I got my log set on Christmas Eve, and it was so nice to have for the holiday. My family loved it, and so do I. It adds ambiance and warmth to the room without any extra effort. The logs are realistic and the flickering flames on the back of the fireplace are beautiful. I love the timer on the remote. I set it for about how long I will be in the area. So glad I got it!"

Sarah | Bel Air, MD

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Zone Heating

"After reading mixed reviews, I was a bit unsure when ordering if the results would be worth the costs of the unit. I must say that I am really impressed with the end results. Could be more heat, but it does provide some and the flame is actually pretty nice. I can't say it looks totally real, but it adds a nice ambiance to the room. We installed in a masonry fireplace box win a lot of soot buildup, so the look is probably more real than in a clean opening. I like a wood burning fireplace, but ours doesn't draw that well and I am tired of the smoke if it is not a rocking fire. I am not sure why some seem to feel this was a difficult assembly as I had it operating in 15 minutes from opening the box. Pretty simple."

Architect Scott | The Midwest

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Had to replace propane unit. Quick fix but too expensive"

Mike | Savannah GA.

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Zone Heating

"Very impressive appearance, but, quite a challenge to assemble. Connectors are tiny and not enough slack is provided to manipulate around grate and logs. Parts should be numerically designated as to what goes where and connects to what."

Buck | Wilmington, NC

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms

"I was worried reading some reviews that I would not be able to set this up. Had already called a handyman to help me. When I opened it up and looked it over, it took me about 10 minutes to connect all the wires. No big deal at all, very easy. No handyman needed! It is so beautiful when it is on and even looks real when it is off. I did not need an insert as my fireplace is a prefab so I only needed the logs and maybe the heater one day. I just love it and my friends also say it looks real to them. Could not have worked better for me."

Barbe | Spring, TX

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Pictures just don't do it justice. Everything fit the fireplace perfectly. IT LOOKS REAL!"

Doug | NY

Pros

  • Realistic Flame

Best Uses

  • Decorative Fireplace

"This a pleasant addition to an existing fireplace with glass doors. We use it without heat when our weather is moderate but winter is still the season. We have had compliments. I*t doesn't look like a roaring fire, but more like the old coal baskets. It serves our purpose."

Hit | Texas

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"the heat output is very dissapointing"

ed | scottsdale az

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace

"We are unable to have gas where I live aand can't supply propane to the area and this electric fireplace was the answer. I just love it!!! Patti"

Patti the designer | Scottsdale, Arizona

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"We can't burn wood or use gas, so this was our only option. We were hesitant, thinking "how good could it really look" and we are surprised. I would not go so far as to say it looks like real flames, but it does simulate the look enough to be what we wanted it to be and that was the look of a working fireplace. I wish the instructions had been written better."

utxrwilson | Flower Mound, Texas

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Pros: I bought this fire to go into a large existing old fireplace in a camp lodge. The masonry needs extensive work and is no longer safe to use as a fireplace, but we needed something warm and cozy feeling in there for our guests, not just a black hole. This was one of the more expensive fires and the biggest one I could find, but I think it was worth it. I looked around at several cheaper models first, and this looks beautiful and realistic when lit and glowing in the fireplace. The grate is metal and looks and feels real as well. I placed some real logs around the edges to fill up more of the space and it really added to the effect. Delivery was prompt and ordering was easy. Cons: While not really difficult to set up, it was not super easy either. However this is partly what makes it look so real. Each log is a separate unit, and needs to be set in place and plugged in. It felt a bit like doing a simple puzzle. The other thing I find irritating is that when the flame speed is on high, it sort of pulses, going really fast then really slow, which looks bad. So it's best set at a lower speed, which looks great."

the camp director | Leavenworth,WA

Best Uses

  • Zone Heating

"We received this product so fast, we couldn't believe it. We are sooooo happy. Used it already & we positively love it."

LU LU | Florida

Pros

  • Attractive
  • Easy to Set-up
  • Just as advertised
  • Nice Phone Service
  • Quiet
  • Realistic Flame
  • Received It In 3 Days
  • So Lifelike Love It
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Safer Than Gas

"We use DLG1058 for the effect, and to keep our living room comfortable. The unit works great. The remote is easy to use and full function. I really like that the temperature sensor for the unit is in the remote, so if you set it by you, that will be the temperature you get."

CJ | Vista, Ca.

Pros

  • Attractive
  • Easy to Set-up
  • Great Remote
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Zone Heating

"We're very happy with our purchase. It was delivered within a couple of days of ordering. It provides a realistic-looking fire without the odor we got from our previous unvented log set. Set up was moderately easy. The most difficult part was placing the logs in the right place on the grate. The diagrams of the logs on the instruction sheet are mostly rectangles and trapezoids, so it takes some time to figure out which of the log pieces correspond to the shapes in the instructions. Once that's done, one has to find the appropriate plug on the grate in which insert the plug on each log. It's more tedious than difficult. It would have been nice to have the logs and shapes numbered. After the assembly, I plugged it in and it immediately started. The remote is great for adjusting the speed of the flames and for setting the temperature you want the room. We bought The Crackler, which adds a realistic crackle to otherwise silent fireplace. It has three volume levels that the user can toggle through. I expected the heat might feel more like a freestanding electric heater, but it's quite a bit less. It has been capable of increasing the temperature in our family room (15 x 24) 3-4 degrees over an hour or two. It would have been nice to have a bit more heat, but I'm not disappointed. Overall, we enjoy the fireplace very much."

fredw1 | Cincinnati, OH

Pros

  • Attractive
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms

"This fireplace logs are perfect for us. We wanted something attractive that gave off a little heat & that is what we got. Don't purchase if you want it to heat a room because it doesn't. The shipment was quick also. We especially like the remote."

The teacher | Chattanooga, TN

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace

"Very easy set up. Perfect for a finished family room in basement. Looks more like an ember fire - not realistic like a real flame but works for our needs."

Grandparents of 11 | Atlanta, ga

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Looks terrific, very easy to install. I am 65 and was able to set it up with no help. Out of the box and working within two hours. The shipping package was very secure and protected all the pieces. Once it was set up, could not tell it was electric if you didn't know it. Guests have been very impressed with it and I love it!!"

Iowa farm girl | Weatherford, TX

Cons

  • None

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Family room

"NICE APPEARANCE. ILLUSTRATIONS FOR ASSEMBLY APPEAR TO HAVE BEEN DONE BY A GRADE SCHOOLER. VERY DIFFICULT TO DETERMINE WHICH LOG GOES WHERE. NEED TO BE NUMBERED OR ADAQUATELY PICTURED RATHER THAN JUST BLOCKY LINE DRAWINGS. ALSO LOGS ARE NOT STABLE AND JUST HAVE TO BE BALANCED AGAINST ONE ANOTHER. IF UNIT IS MOVED THE LOGS FALL OFF"

JIM | OIL CITY , PA

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Warranty

"SINCE OUR COUNTY HAS NO BURNING DAYS AND WE WENT SOLAR IT WAS TIME TO CHANGE OUR WOOD BURNING FIREPLACE TO ELECTRIC (WE ARE ALL ELECTRIC). NOW WE HAVE A FIRE WITHOUT THE POLLUTION, WOOD EXPENSE AND OUR SOLAR COST NOTHING TO OPERATE. PLUS MY HUSBAND DOESN'T HAVE TO FUEL OR CLEAN THE FIRE WHICH SAVES HIM A LOT OF EXTRA WORK."

PANCAKE | MURRIETA, CA

Pros

  • Attractive
  • Easy to Set-up
  • For Our Wood Burning Fire
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Large Rooms

"This has been wonderful. We have a beautiful mantel in our office but were not able to have the gas logs to work properly. Definitely very cost effective."

Jo | Huntsville, AL

Pros

  • Attractive
  • Easy to Set-up
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Zone Heating

"When my husband and I built our home 40 years ago we enjoyed a real fire in our fireplace, but now that my husband is gone and I'm alone, at 81 years old it's just too much for me to haul in wood and haul out ashes. This is the reason I am going to an electric fireplace. I love it, it is so realistic looking and feeling. When I want heat it's instantly there with the crackle of a real wood fire. If I don't want the heat and just the look of a fire it's also available. I couldn't ask for a better solution."

Shirley | Columbus, Indiana

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"We have a large fireplace so the unit was a little small but we are extremely happy with it. When it is burning it looks and feels like an open fire. We are very pleased with this product."

Nana of 3 boys | Dewy Rose, GA

Cons

  • Not Easy To Set Up
  • Small For My Space

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"Great looking logs. Just don't expect any heat from it."

Hotrod | New Bern, NC

Cons

  • Not Good For Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Overall, very happy with the unit but does not work well in larger rooms - not enough heat. Instructions are vague WRT to arranging fake logs. I ended up printing a photo of the unit, arranged logs from that. Mine went into an existing brick fireplace. After sealing off the flue, I made a riser for the unit out of 2x4s and Hardy board, painting it flat black. This helps with the heat distribution and addressed an issue I had with the fresh-air feed built into the fireplace. Overall, am happy with the unit."

don | virginia

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Small Rooms

"Very easy to set up and use, although a dedicated/hidden electrical outlet would be a plus. Power to the unit seems to cut on and off sometimes, but hasn't been a huge issue, just try again. The heat option is nice and the "flame" is mesmerizing!"

ski bunny 17 | Boston, MA

"The product is used to replace a gas fireplace insert in a great room. The setting of the logs while attractive is difficult to maintain position of logs. The small motor that drives the realistic flame drum did not work and I had to disassemble the unit to re-wire same. However, when running it is attractive and meets my needs."

Robert | acksonville, Florida

Cons

  • Difficult to Set-up
  • The Motor For The Flame
  • Unrealistic Flame

Pros

  • Attractive
  • Quiet

Best Uses

  • Decorative Fireplace

"We bought this because we wanted a realistic looking fire place with the option to heat the room if our furnace went out. We didn't want to put major money into the chimney and fire box and deal with the everyday issues with a real fire, so this was an ideal solution for us. After looking at many inserts, we decided to give this one a try because of all the great reviews and the warranty. We are not unhappy with our choice at all. If we had any other fireplaces in the house, we would definately get another one of these!!"

The Bakers | Belvidere, NJ

Pros

  • Attractive
  • Quiet
  • Real Looking
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Large Rooms

"We have a Kiva fireplace and there is no gas connection available for a gas insert. After doing much research we decided to order the Dimplex 28" electric fireplace log set and we are so glad we did. It was easy to set up, it looks nice, and helps heat the room. We couldn't ask for anything more."

Warm and Happy | Albuquerque, NM

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"I was shocked on how well it looks once in place. I was worried of it looking cheap. I just put it in and turned it on. Its in a big fireplace and looks as close to a real fire as you can get. The back areas of the fireplace are red brick and it shows. I think if i paint it black it will make it look even more realistic.The sound box really add that little bit extra. Im very pleased with this unit. Not to pleased with the picture instructions...could be alot better in that department."

Jester | Ft Worth, Tx

Pros

  • Attractive
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Zone Heating

"Finally a way to make this space come to life and add a special touch to the room."

Nell the reader | DALLAS, TEXAS

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Small Rooms

"I was so disappointed in product, not worth what I paid for it, no flame. The Embers looks real, but wanted a moving flame, like I have in another fireplace."

JB | Illinois

Cons

  • No Flame Just A Light
  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Embers Looks Good
  • Quiet

Best Uses

  • Decorative Fireplace

"I like the product. I believe if add decorative wood ashes around the surrounding base it would give it a more realistic look. I have add decorative pine cones but looking for the ashes."

Rob a Runner | Vero Beach, Florida

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet

Best Uses

  • Decorative Fireplace

"I was looking for a decorative electric fireplace to replace an unvented propane log system. This product fit exactly what I was looking for. Easy to setup and remote is great."

Busy Grandma | Wilmington, NC

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"This is a great heat source and it looks great too!!"

M. Turner | Dallas Texas

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Large Rooms

"Expensive insert, not effective for providing heat, which is very disappointing."

# | Illinois

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive

"These electric logs look authentic, particularly behind our decorative fireplace screen. The heat that the unit throws warms up our large great room with cathedral ceiling quickly every morning. Very happy we went with electric instead of gas."

SusieTN | Loudon, TN

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Zone Heating

"We use this in a secondary fireplace more for esthetics. However, we did hope to get more heat from it. Our room is 15x24, and the heat is not felt past six to eight feet. We do like the look of it. It was easy to set up and looks great. Delivery was within three days."

Lucky at the lake | Olympia, washington

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms

"Heats when you want. Just a flame in the summer. Perfect year round."

Dana | Ripley, MS

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
  • Zone Heating

"I still don't know how to turn on the heater but I use it for decoration and ambiance and it is lovely but parts are more fragile than the appear"

James Mc | Arlington Texas

Cons

  • Difficult to Set-up
  • No Instructions on how to set up or use the remo

Pros

  • Attractive
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Small Rooms

"DIFFICULT TO SET LOGS. tHE INSTRUCTION BOOKLET IS SPARSE ON DETAIL."

Jack | Florida

Cons

  • Difficult to Set-up

"I put it in the office of our VP of Institutional Advancement. She loves it!"

SCandA | North Carolina

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
  • Zone Heating

"We got replacement logs under warranty and most of them have also burned out now. All this in less than a year."

Baluster | Vancouver WA

Cons

  • Crackle Sound Is A Joke
  • Difficult to Set-up
  • Doesn't Give off Enough Heat
  • Flame Not Realistic
  • Hokey Velcro Attachment
  • Leds Burn Out Quickly

Pros

  • Quick shipment
  • Quiet

"Looks good but don't count on it heating much!"

casey | Sallisaw Oklahoma

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"We have a very large bedroom that is cool in the winter, this unit looks very real if you turn off the back of fireplace light and use the glowing log LEDs; plus the remote is great. You can turn the unit on for 2 hours at bedtime, warm up the room and go to sleep in comfort. Really nice."

Iowan | Keokuk, Iowa

Cons

  • Back Flame Too Artificial

Pros

  • Attractive
  • Great Control
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Zone Heating

"We replaced our propane fireplace in the family room with this electric unit. The fireplace set is excellent quality and the unit puts out more heat than what we expected. Very nice effect in our family room. We're going to buy another one for our other fireplace"

Mike the retired sailor | San Diego, CA

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Looks good low heat"

Beach ave | Myrtle beach

Cons

  • Doesn't Give off Enough Heat

Pros

  • Realistic Flame

"Love the ambiance and the heat on a cold day. We only wish that the flames were more realistic for the money. We saw cheaper in free standing units and the flames looked real . This insert is beautiful non the less"

Kathy | Ronkonkoma ny

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"I love the product. The remote control is easy to use, and the ability to adjust the flicker speed, and light intensity really adds to the look. The only complaint was the poor installation instructions. The log set-up instructions are worthless. But once i figured it out (myself) the product has been terrific."

Brian from Iowa | Atkins Iowa

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms

"I am not able to carry logs to my woodburning fireplace anymore so after looking at gas or electric decided to go electric. It was quite easy to put together, my sister and I did it in less than an hour. Much of the time we spent deciding where to place the logs, numbering system would have been nice. We are both senior citizens but were able to lift it up into the opening without losing the logs. Plugging in the embers after everything was in place was the most challenging! My room is quite large but it heats nicely, especially close to the fireplace. It looks so real, everyone who sees it loves it. Thank you for the fast and good service!"

Grandma | Peterson, Iowa

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Wanted a wall fireplace and darned if they don't make them. Wanted for two person administrative office for some toasty ambiance. The boss has a floor model in is office. So impressed with this fireplace that we bought a set for our fireplace at home and got rid of gas logs."

Smith1911 | Brunswick, GA

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

"We had a problem with our chimney leaking so we had it removed and bought this item to be used more for the ambience than anything else. Looks nice..I prefer the glowing logs more than the flickering light but have used both. Love the remote control ... Very pleased."

jalb | Needville, TX

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Warranty

Best Uses

  • Decorative Fireplace

"Easy to put together"

Sally the nurse | Plant city florida

Pros

  • Attractive
  • Easy to Set-up
  • Quiet

Best Uses

  • Decorative Fireplace

"Use as a heat source. I like the idea of having a fireplace. Wasn't that difficult to set up. I'm a widow, and did it myself!"

Joly | Abilene, Tx

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Zone Heating

"Glowing logs are very impressive by themselves. Looks like the real thing. The flames leave something to be desired. They repeat every few seconds. Heater is not sufficient but I didn't expect miracles since it's limited by 110v, 15amp circuit. Standard house wiring won't permit larger heaters and our fireplace is in the living room with 13 ft. cathedral ceiling. Using it for supplemental heat is futile but that didn't come as a surprise. Out of the box the motor support bracket that spins the, "flame" mechanism was bent and did not function smoothly. It was easy enough to straighten out plus I used a shim underneath the bracket so it would spin true. The bracket is very flimsy. Wasn't impressed with the design. Could have called Dimplex for a replacement bracket but no doubt it would be of the same quality. The glowing logs are amazing and that's where this product shines however, it's a little pricey given the less than stellar mechanical materials. Not sure how long it's going to last."

Thos | Eastern Sierra, California

Cons

  • Doesn't Give off Enough Heat
  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet

Best Uses

  • Decorative Fireplace
  • Small Rooms

"There are ways to improve the realism of both fire and logs, also the mat, a few added design features would greatly improve the realistic appearance. I have modified mine to give that appearance, people are pretty amazed. I am a designer so the more realistic the better thats why i modified mine. even if the cost were increased to do modifications i think people wouldn't care, the more real the sales. Thanks I am enjoying it."

Rick | La Crosse, Wisc.

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms

"To me this is the best electric set you could buy. It could use a fan to help radiate more heat. It looks great and works nice."

Jim | Olathe, Kansas

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Needs A Fan To Though Out
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms

"The flames resemble a laser light show. They do not appear realistic, as in the photo. Otherwise, very pleased with the overall product."

Cindy | Madison, OH

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
  • Zone Heating

"If you don't like the look of an empty fireplace and are too lazy to light a fire buy this. It looks as real as an electric fire is going to look and gives off heat but don't expect to heat a room with it. It's well made but should be for what it costs. A little difficult to assemble. I'd describe it as it's a a lamp/blow dryer that looks like a fire. All things considered I'm happy with it."

Neil | Southern Arizona.

Pros

  • Attractive
  • Quiet
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"We use the product as a decorative fireplace. A local vendor quoted us $5,000 to $8,000 to replace our existing fireplace with a new sealed gas unit. My brother in law suggested we look at electric inserts and even that was going to be too much money. I looked into these log set inserts and really liked the looks of them. I ordered this unit and the whole installation process was simple and it looks great."

Scotty Boy | Bay City, MI

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace

"A realistic, warm & inviting addition to our living room!"

JACK, "himself" | New England

Pros

  • Attractive
  • Far Superior To Propane
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

"We use our fire logs every morning and into the day if the temperature is cool or damp, the supplemental heat source helps warm and dry our family room. Along with our fire logs we use our Crackler Sound System when company comes for a very realistic atmosphere."

Rick | Lower Alabama

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Zone Heating

"Very Realistic"

JK | FL

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"This is a great fireplace log set! The Velcro attachments that hold the logs in place are a bit tricky to set, but they do work. We set it up in a room that has wide openings to other rooms, so the heater is not as effective as it would be in a closed room. Nonetheless, it does a good job of supplementing heat from the house furnace."

K-Ray | Wichita Falls, TX

Pros

  • Attractive
  • Easy to Set-up
  • Fast Delivery
  • Great Customer Service
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Zone Heating

"I stopped using my fireplace & wanted something nice with heat to use. I researched all over the web & this by far was the best price & the customer service when calling them was excellent. The set-up was a little difficult for me as I couldn't get the logs the way I thought they looked the best. It would be nice if there were a few more logs. But, once I got it to my liking I love that it looks real & you have to get the cracking noise maker--it sounds real too! I wish it put off even more heat but nothing is perfect. The price is steep but you get what you pay for & this is about as real as it gets!"

Karen | Jacksonville, FL

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"I live in the hot, humid South and had gas logs which were rarely used because they smelled and were way too hot except for maybe 2 days in January. I researched electric fireplaces and decided to buy this Dimplex unit. I gave my measurements to ElectricFireplacesDirect.com and they recommended 2 log sets. Shipping was fast and the product arrived without damage. Set up was somewhat confusing and their pictures were not clear as to what log went where in the grate. It was also not noted that the grate needs to be 4 inches out from the back wall of the firebox for maximum reflection so my grate is all the way to the front of my firebox. We found this reading the instructions. The screen curtain that was there for the gas logs had to be removed since there was no way for it to close with the grate legs hanging over the edges. The ember bed did not fit under the grate in this situation either so a friend cut 2 pieces of wood, painted them black and raised the grate 1.5 inches. The ember bed slid under the heater just enough to clear the raised front edge of my firebox. I had an electrician run power from an outlet which worked out great. I did not want the power cord running along the floor. I plan to add some lava rock and fire glass to the floor of my firebox. Also, saw a suggestion to paint it black for a stronger reflection. I do notice a humming noise when they are on and will inquire as to whether this is normal. I have really enjoyed this log set and would recommend its purchase."

The quilter | AL

Cons

  • Instructions Are Unclear
  • Slight Humming Noise

Pros

  • Attractive
  • Fire Ambiance - No Heat
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Delivered in two days. Very well packed. Setting it up was a challenge, but once it was set up, it performed as advertised. Looks great, heat produced was more than adequate and using the remote made it simple and easy to use."

Pineapple6 | Crossville, TN

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms
  • Zone Heating

"I just love the remote and no longer able to bring in logs so it is just what I needed"

Norma | Massachusetts

Pros

  • Attractive
  • Realistic Flame
  • Supplemental Heat Source

"Bought this for supplemental heat in the winter and ambience in the summer. Couldn't be happier!! LOVE, LOVE, LOVE the sound machine with it. Keeps room cozy with furnace set much lower. Find myself spending more evening time in this oo now. Very pleased with this purchase."

Miss Mouse | Happy Valley. OR

Cons

  • Unrealistic Flame

Pros

  • Attractive
  • Easy to Set-up
  • Love The Sound Soothing
  • Supplemental Heat Source

Best Uses

  • Small Rooms
  • Zone Heating

"Webs everywhere really enjoyed our fireplace insert. We do not use the heater function but it still makes the room feel more cozy."

Bobby | Rocky Mount, NC

Pros

  • Attractive
  • Beautiful
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"The product was a great addition to our living room where the fireplace has sat empty for several years. The logs were easy to set up and I loved the freedom of being able to arrange them myself resulting in a very realistic display.The product produces a moderate amount of heat, but is still really nice to back up to on a cold day. My two sons turn the unit on as soon as they get home from school and I don't have to worry about them burning the house down... at least not with the fireplace!"

Little Miss | Franklin, WV

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Safe For Children
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"This fireplace has a water feature that provide a "smoke" look. Love the remote control button. Am disappointed that there is basically NO heat provided by this fireplace."

Zella | Yakima, WA

Cons

  • Difficult to Set-up
  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace

"We put in our fireplace that never worked correctly. It's such treat have a nice fire burning in evening."

Doxielady2 | Santa Clara

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"very nice"

trungn | sunnyvale

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms

"Overall the product delivers on its claims. Will buy one more for our home. One negative is that hook and loop stickers, for securing logs in place, are poorly placed and come off of logs and grate easily."

Len | Oregon

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"Customer service was great I had no problems ordering my electric fireplace."

Fireplace searcher | Dallas Tx

Pros

  • Attractive
  • Does Not look so fake to anyone who has seen it
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • I can Use it without using heat
  • It heats up my18×18 living room
  • Large Rooms
  • Zone Heating

"love it"

tony | killeen texas

Pros

  • Attractive

Best Uses

  • Large Rooms

"Absolutely love this. It was going to be a chore to do propane tanks and drill through our concrete patio. My husband was leary of this but cannot believe how much ambience and heat it adds to our home w our stone fireplace. We don't have to deal w real wood or the expense of gas"

Janet | Wilmington, NC

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms

"work well, the heating not very powerful, but looks nice."

Q | Santa Ana, CA

Cons

  • Log Could Be Larger
  • Slight Noise

Pros

  • Attractive
  • Easy to Set-up
  • Nice Set
  • Quiet

Best Uses

  • Decorative Fireplace

"Very pleased with the ambiance this electric fireplace insert provides. Also pleased with adding the battery operated crackler to provide a realistic fire sound."

Bren | Landing, NJ

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame

Best Uses

  • Decorative Fireplace
  • Small Rooms

"For use in rental home."

Rednecktrader | Broken Arrow Oklahoma

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace

"The fireplace is really wonderful once it is set up, However this is not easy to do.. Placement of logs is not clear. And items are hidden under panels of Styrofoam with no markings letting you know to lift a small piece of Styrofoam and find what you're looking for but I got through it and it was worth it"

mervyn | Southbury, CT

Cons

  • Difficult to Set-up

Pros

  • Attractive
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"Love it, the realism is very comforting to come home to"

Dante | Marin, SF Bay Area.

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Large Rooms

"I do not have gas in my house. This was a great addition to the warmth and coziness of my great room."

None | Sevierville, TN

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Small Rooms
  • Zone Heating

"This set gives off the glow of a real wood-burning fire. I put it in a wood-burning fire place to take the place of hauling logs into the room where this fireplace is located. I have two fireplaces in my home. One is now wood-burning and this one is electric. It quickly spoils you to just push a button and have a glowing fireplace. I am very happy with my purchase."

Susie | Kula, Maui

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source

Best Uses

  • Decorative Fireplace
  • Zone Heating

"I couldn't be more pleased with my new electric fireplace log set! I'm a senior who has lived in the same house for 45 years. As arthritis made it harder and harder to carry in wood or artificial logs, the fireplace just took up space and was seldom used; and with an "all electric" home, gas logs were not an option. I really missed the beauty and comfort of a fire on cold Arizona winter evenings but now problem solved! I was able to set up the log set easily and am so happy with the look and quality of the Dimplex product as well as the ease and convenience of the "adjustments" made from the remote. Love it! Works great!"

Longtime Arizonan | Tucson, Arizona

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Small Rooms

"At last a product for people of "a certain age" without the mess and constant attention of a real wood burning fire. If there was a way to add a little aroma, it would almost be perfect."

Ann | Virginia

Cons

  • Doesn't Give off Enough Heat

Pros

  • Attractive
  • Easy to Set-up
  • Quiet
  • Realistic Flame
  • Supplemental Heat Source
  • Warranty

Best Uses

  • Decorative Fireplace
  • Large Rooms
  • Zone Heating

"Instruction manual for set up was pathetic. First unit I received had a defective control card and we sent it back, Replacement unit had a piece missing that we will make do without. This is not a realistic looking fire."

Peter | Dallas TX

Cons

  • Difficult to Set-up
  • First unit I received had a defective card
  • Second had a missing part
  • Set up instruction book was very poor indeed
  • This is not a good looking fire
  • Unrealistic Flame

"Delivery was very easy."

Larry | Montezuma, Iowa

Best Uses

  • Zone Heating