Duraflame 20" Electric Fireplace Insert/Log Set - DFI020ARU

Duraflame 20" Electric Fireplace Insert/Log Set - DFI020ARU Finish: Black Dimensions: 20" W x 11.75" H x 8.5" D Weight: 20 lbs. Includes: 20" LED Insert/Log Set, multi-function remote & 1-Year Limited Warranty

Dimensions:

• Realistic, hand finished logs with natural inner glow
• Carved resin logs for added realism
• Pulsating LED light inside logs improves ember experience

• Fan-forced heat quietly provides up to 4600 BTU/hr (1350 watts) of instant warmth (provides supplemental heat for up to 400 sq ft)
• Four season enjoyment – flame operates with or without heater turned on

• Multi-function remote control
• Easy to use, allowing you to operate your fireplace with the push of a button

• Place it anywhere with an existing fireplace – bedroom, living room, office, basement, and relocate it easily
• Simply plug it into a standard household electrical (120V) outlet
• Economical to operate and a breeze to set up – no renovations required!

• This Duraflame Electric Insert/Log Sets include a 1-Year Limited Warranty

• Duraflame Service & Support
  Duraflame offers toll-free technical support should you need assistance. In accordance with their 1-year limited warranty, ClassicFlame will provide you with any necessary replacement parts or accessories.
  
• Why Duraflame?
  Duraflame Electric Fireplace Mantels have won numerous awards for their design excellence and commitment to using only the finest quality hardwood solids and hand selected furniture hardwood veneers. Duraflame Electric Fireplaces offer realistic flame effect with multiple flame & heat settings. Glowing logs and ember bed look realistic on or off. Thermostat controls room temperature automatically.
• » Click Here to Register Your Duraflame Product

When you choose Duraflame you can be assured you're getting the finest furniture in the electric fireplace industry.

1. This electric fireplace must be installed and operated at all times in accordance with the installation and operating instructions furnished with the product. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the company.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed by the Company's inspection.
4. This warranty does not cover the light bulb(s) included with the Duraflame Electric Fireplace.
5. The Company may, at its discretion, fully discharge all obligations with respects to this warranty by refunding the wholesale price of the defective part(s).
6. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the Company assume responsibility for same.
7. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use, or inability to use the product, except as provided by law.
8. All other warranties - expressed of implied - with respect to the product, its components and accessories, or any obligations/liabilities on the part of the Company are hereby expressly excluded.
9. The Company neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of the Duraflame product.
10. The warranties as outlined within this document do not apply to non Duraflame accessories used in conjunction with the installation of this product.

1. Contact the Company, at parts@twinstarhome.com, or 561-330-3201. Make sure you have your warranty, your sales receipt, and the model/serial number of your Duraflame product.
2. ANY AND ALL WORK DEEMED NECESSARY MUST BE PERFORMED BY A REPAIR SPECIALIST, DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.

Our Commitment to your Satisfaction

Electric Fireplaces Direct is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in electric fireplace specification and selection. Each member of our team is empowered to make your experience a positive one. To help ensure your experience is the best possible, we offer a Satisfaction and Refund Guarantee, Price Match Guarantee, Authorized Internet Distributor Assurance, and Manufacturer Warranty Pledge:

	We want you to be completely satisfied with your electric fireplace purchase, so if for any reason you are not, we will refund 100% of your purchase amount should you be dissatisfied with any electric fireplace product. Within 14 days, simply call or email for return authorization number and instructions. We will ask that you return the item in the original packaging, in sellable condition. For complete details, click here.
	Electric Fireplaces Direct offers quality electric fireplaces at prices that are extremely competitive with other authorized sellers. If you find a better price, before your purchase, we will match that price to ensure you get the best price. The item must be available for purchase at that price from an authorized reseller, whose authorization we reserve the right to verify. For complete details, click here.
	Buying from someone that you trust and that manufacturers endorse is important. We are one of just a few certified authorized distributors of Dimplex and Classic Flame products on the internet. Authorized means that we have a direct relationship with each manufacturer regarding price, warranty and service issues. There are several unauthorized internet retailers out there, who can not guarantee your satisfaction with warranty and service issues.
	We only carry the most respected electric fireplace brands in the industry including ClassicFlame, Dimplex and Napoleon. Aside from offering the most realistic electric fires available, these manufacturers provide the most significant warranties – we guarantee it. Warranties range from 1 year to 10 years depending upon manufacturer and item. You will find complete details on your product's warranty in the 'Warranty' tab of that product.